Changing the Update Rate - [Remora3]

Published January 31st, 2023 by Matthew Clark-Massera

The Remora3 has different configurable tracking modes to best fit a variety of applications. Additionally, if an asset is stolen, the unit can be put into Recovery Mode, where the unit will live-track with an increased update rate for a configured time period, to aid in asset recovery.  The below recordings show how to quickly and easily configure t

3-Wire Install - [G120]

Published January 31st, 2023 by Matthew Clark-Massera

The G120 is supplied with a 24-Wire harness. The harness contains pins for various I/Os. For many installs, where we simply are looking for 'standard' vehicle tracking, we only need to connect 3-wires. For quick plug-and-play installs, our other products may suit. Dart3 and its harness options (OBDII harness, Cig Lighter harness) - or the Bolt2 is a

Sending Sigfox and LoRaWAN® Downlinks

Published January 27th, 2023 by Matthew Clark-Massera

To configure LoRaWAN and Sigfox devices over the air, a configuration messages can be sent to the devices by sending a downlink request to them in Telematics Guru.  Below are the simple steps to send a downlink message to LoRaWAN and Sigfox devices.  Sending LoRaWAN Downlink in Telematics Guru.  Log into your Organization on TG Admin -> LoRaWAN d

Oyster 3 LoRaWAN® Provisioning Tool

Published February 2nd, 2023 by Matthew Clark-Massera

The Oyster 3 LoRaWAN is configured using a DMLink adapter, and this LoRaWAN Provisioning Tool. For a detailed description of the tool and parameters, please consult the Oyster 3 LoRaWAN® Configuration and Usage Guide.

SensorData Certifications

Published January 31st, 2023 by Matthew Clark-Massera

This article specifies the documentation related to compliance tests, reports and certifications that the SensorNode device has  undergone. Below is a list of certifications available for the SensorNode device and their descriptions.  ACMA Certification (For Australia) The Australian Communications and Media Authority (ACMA) Certification is a manda

Falcon & Eagle Cellular - Configuring Task Schedules

Published January 27th, 2023 by Matthew Clark-Massera

The Falcon & Eagle makes it easy to run tasks at regular intervals. This is made possible with the Task Schedule feature. Core components of a Task Schedule: There are 2 components which must be configured for a task schedule to operate. These are: Period: The task schedule requires an interval at which to run the task. Item: The task schedule r

Introducing Telematics Guru

Published January 26th, 2023 by Matthew Clark-Massera

Telematics Guru (TG) is a full-featured Telematics software for end-users.  This article will introduce some of the TG basics. The following articles will go into more detail.  Ensure you check out all the sub-folders of this TG knowledge-base to view all of the many features of TG! If you need any assistance, have a query about a feature, or have a

Active vs Passive Bluetooth® Scanning

Published January 27th, 2023 by Matthew Clark-Massera

Bluetooth® scans can either be passive or active. When passively scanning, a device will only listen to Bluetooth® devices, quietly collecting data about its surroundings. Active scanners respond to every device they hear from, asking if they have more data to send. The devices then respond with any "scan response" data they have been configured to

RS232 Passthrough Mode

Published January 31st, 2023 by Matthew Clark-Massera

The G120 is capable of acting as an intermediate between a server and an RS232 serial-connected device, passing along data received via an async message from the server, and logging data that is received via RS232 from the third-party device. This flexible feature is best utilised with a custom-built server that can interpret the data from the third

Device Statistics

Published February 1st, 2023 by Matthew Clark-Massera

The Device Statistics (also known as Device Profile Counters) report long term, low frequency counters for performance monitoring and prediction.This is commonly used on battery powered devices. What do the counters tell us? Counters will allow you to monitor the performance of each device, such as voltage, GPS fix time, upload time, etc. If certain

Hawk - Configure MaxBotix MB7040 I²C Ultrasonic Range Sensor

Published January 26th, 2023 by Matthew Clark-Massera

Related Articles Please ensure to also read the below for full details on configuring Tasks and I²C Sensors for the Hawk Hawk Operation - Task Schedules Configure I²C Sensor Readings   The Maxbotix MB7040 is an Ultrasonic Range Sensor. It is commonly used to measure tank level. It can be placed at the top of a tank, and the distance measured by the

Telematics Guru - Quick Start Guide

Published January 26th, 2023 by Matthew Clark-Massera

Telematics Guru is a fully featured tracking platform. Partners are encouraged to explore all elements of TG by: Working through this knowledge base folder Exploring the menu in TG Getting in touch with our support team to ask questions or submit feature requests This guide is intended for first time users to quickly get them up and running and test

Remora3 - Update GNSS Firmware

Published September 26th, 2023 by Matthew Clark-Massera

The Remora3 makes use of the Sony CXD5612 GNSS module to provide a location from GPS, GLONASS, Galileo and Beidou satellite constellations.  Sony periodically release firmware updates to the module to improve performance.  Through testing, Digital Matter have obvserved significant improvements when upgrading from version 0.90 to 0.122.  Some early R

Falcon Cellular - Turn by Turn Tracking

Published January 27th, 2023 by Matthew Clark-Massera

Turn by Turn tracking allows the user to track an asset more accurately when in a trip. This new feature will log a record if the heading changes, the speed changes or based on the distance or time interval; whichever comes first.  Please Note Turn by Turn tracking is only supported on the new Falcon revision, i.e product version 74.3 / 74.4   Turn

Remora 3GE Datasheet

Published February 2nd, 2023 by Matthew Clark-Massera

Please view the last Datasheet for the Remora 3GE. There will be no more revisions as this product has been deprecated and replaced with the Remora2The White label version for resellers is available as a power point below. To remove the Digital Matter Logo, edit the 'Slide Master'. E.g. under 'View > Slide Master' in Microsoft Powerpoint 365 Remo

Guppy LoRaWAN® Configuration Application

Published January 31st, 2023 by Matthew Clark-Massera

Please download and install the Windows application from here: https://www.oemserver.com/tools/GuppyLoRaWAN/ConfigTool/setup.exe

Initial Provisioning

Published January 31st, 2023 by Matthew Clark-Massera

This guide is intended to assist new users in getting an Oyster3 online for the first time. Once you have some experience with the device, this process may change slightly. e.g you may wish to queue firmware and parameter updates before inserting a SIM and batteries - so that the device picks up new settings once it gets online. In the Box You will

SIM Cards and Data Usage - [G70]

Published January 27th, 2023 by Matthew Clark-Massera

Disclaimer This article is intended to assist partners in selecting between LTE-M/NB-IoT, determining costings, and choosing SIM providers. Advice is general and partners should conduct their own testing and make an informed decision. It should be noted that Digital Matter supply devices globally, but have offices based in the US, South Africa and A

Oyster2 - Certifications

Published February 1st, 2023 by Matthew Clark-Massera

Certification/Test Device Version Doc Name Comment FCC 4G EMC_SL19091001-DME-001_FCC_ICES.pdf Required for operation in US ISED 4G     CE Red (DoC) 4G + 2G DoC_OYSTER2.pdf Declaration of Conformity ACMA (DoC) 4G DoC Australia - Oyster2.pdf   ICASA 2G Oyster2 2G - TA-2019_2002.pdf   PTCRB 4G     AT&T TA_Network_Compatibility_Approval_DigitalMatte

Connectivity - LTE-M vs NB-IoT, Coverage, Providers and Roaming

Published January 24th, 2023 by Matthew Clark-Massera

Many countries and network operators globally have rolled out or are in the process of rolling out LTE-M/NB-IoT networks.  We refer to LTE-M, but it is often also called Cat-M1 NB-IoT is sometimes called NB1 LTE-M/NB-IoT networks fall under the umbrella of 4G/5G - they are formally recognised under each category. 3G/4G/5G etc. refers to a 'generatio

Critical Parameters - [Remora3]

Published January 31st, 2023 by Matthew Clark-Massera

The Remora3 is a highly configurable device. Many parameter options are available so that setup can be tailored to suit specific use cases, or enable features. For many use cases, the defaults are a great starting point, but there are a few parameters which users should pay attention to and configure in order to optimize the performance and battery

SIM Providers: LTE-M/Nb-IoT + Roaming, and Setup

Published January 24th, 2023 by Matthew Clark-Massera

In order to get online with our 4G LTE-M/NB-IoT devices, you will require a SIM card that operates on these networks. Network terminology can be confusing - often multiple terms are used for the same network - e.g. Cat-M1 and LTE-M are used interchangeably. Make sure you have read Connectivity - LTE-M vs NB-IoT, Coverage, Providers and Roaming as an

DM Profiling Counters to MyGeotab 3rd Party API Mappings

Published January 25th, 2023 by Matthew Clark-Massera

The Digital Matter battery powered devices record Profiling Counters to allow the performance of the devices to be monitored.  The MyGeotab 3rd party API allows these counters to be send to MyGeotab. This describes those mappings: Counter Name Checkmate Code Unit Battery Voltage Code 5 millivolts Battery Percentage Code 9 battery percentage x 100 Su

Getting Started - Alerts

Published January 26th, 2023 by Matthew Clark-Massera

Introduction to Alerts The Telematics Guru Alerts system allows you to send notifications on one or a set of criteria, or record specific occurrences into events to report on. The most common alerts that all organisations should look at setting up are detailed in this article. This is not an exhaustive list by any means, but is just to give an idea

DM Digital Input to MyGeotab Aux Mappings

Published January 25th, 2023 by Matthew Clark-Massera

The Digital Matter devices use Digital Inputs to show physical inputs (ignition, input 1, etc) and statuses (battery low, external power low etc). The MyGeotab 3rd party API allows these inputs and statuses to be mapped to Auxiliaries. There are 8 Auxiliaries available. This describes those mappings: Input or Status Name Digital Matter Location Mapp

Yabby Edge LoRaWAN® - Configuration and Usage Guide

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby Edge LoRaWAN provides a number of configurable parameters, to allow its behavior to be tailored to specific applications. Factors affecting the configuration you might choose include: How many messages per day your network will allow How often you intend to change the batteries, and the type of batteries in use How detailed a bread-crumb t

Hawk -Connecting a Solar Panel

Published January 26th, 2023 by Matthew Clark-Massera

The Hawk is fitted with a 3500mAh LiPo rechargeable battery. This is designed to allow for a 'full season' deployment, to be later recharged and then redeployed for the next season.  For permanent installations, aggressive sampling/upload rates, or when using power-hungry sensors - a solar panel can be connected to the Hawk.  DO NOT CONNECT THE HAWK

Movement Trips - Assumed Start Point Range

Published January 27th, 2023 by Matthew Clark-Massera

Our battery-powered and hard-wired devices can detect trips based on GPS movement. Once a trip is detected the device will upload more frequently, and report that it is in trip to the server.  One of the available parameters for movement trips is the Assumed Start Point Range. Default of 10,000m for battery-powered devices, and 2000m for hard-wired.

OEM - What IP addresses should I allow through my firewall?

Published January 25th, 2023 by Matthew Clark-Massera

As of May 2019, OEM server was migrated to Azure servers hosted in the US. Below are the IP addresses used by OEM server. Integrators will need to white list the IPs shown under "Device Data from OEM server to Software Platforms" to ensure that data can make it through their firewall. Traffic Type  DNS Entry IP Address Device to OEM Server(Incoming

Hawk Baseboard + Plug in Cards - Wiring+Pin Out

Published January 26th, 2023 by Matthew Clark-Massera

The Hawk is sold as a 'baseboard' and plug-in cards are used to interface to sensors. 8 lines are available. This allows for a variety of sensor-monitoring applications and input combinations to be catered for on the same device. Additionally, if you have a specific set of inputs to monitor, we can manufacture a new IO card to cater for your require

DM Link Wired Provisioning Tool

Published January 25th, 2023 by Matthew Clark-Massera

Warning! A new universal DM-Link has been produced and should be used moving forward. The old ULINK2 cable should NOT be used with any newer generation devices! The higher voltage supplied by the ULINK2 can damage the newer devices.   All DM devices require the correct APN to be set so that they can connect on the network. A list of APNs is stored i

OEM Server - Getting Started

Published January 25th, 2023 by Matthew Clark-Massera

The OEM Server Admin Interface https://www.oemserver.com/ Provides a device management service for Digital Matter devices with the following useful features: A flexible data conduit to the end customer’s choice of software system, Telematics Guru or 3rd Party. Multi-tier device grouping for group level management. Device firmware management for Over

View Live Server Logs in the Debug Terminal

Published January 25th, 2023 by Matthew Clark-Massera

This useful debugging feature shows the device/server interaction in real time. It is more verbose than the logs visible here  Click on Details (1) for the device in question: Go to the Debug Terminal (1) tab. Select the server to be "ALL". Then view the updates live as they come in.  If the device is not currently connecting, nothing will be shown.

Yabby Livestock Housing Technical Drawing

Published January 31st, 2023 by Matthew Clark-Massera

See attached drawing for the housing, including dimensions of the strap slot.  Use a strap slightly smaller than these dimensions.  Yabby Collar Drawing v1.pdf (204 KB)

Stationary Applications Requiring No Location [Oyster Edge]

Published February 1st, 2023 by Matthew Clark-Massera

In certain stationary use cases, like temperature sensing using Bluetooth probes or tip detection, location updates may not be required. Clients can save money on lookup charges by configuring the settings below. Do note that currently there is no elegant way to achieve this, however this can be achieved with a few simple steps (a workaround). 1. Se

G62 FAQ

Published January 27th, 2023 by Matthew Clark-Massera

How do I install the device? See Wired Device Installation Guide     Do I need to install in-line fuses? No, the device has internal protections including a self-resetting thermal fuse. The G62 is load-dump and short circuit protected and tested - so that it can withstand the harsh electrical environments of vehicle installations.      Does the G62

Eagle - FAQ

Published January 27th, 2023 by Matthew Clark-Massera

How many I2C temperature (or other) probes can I connect to the Eagle? The Eagle has an I2C interface, which is used to interface to sensors. The I2C interface is a 'shared bus' protocol. So you can hook up many sensors at once. However the way we can read from multiple sensors is that each has a unique address. Addresses are in the range 0-127 (0x0

Checklists - QR Code Generation and Scanning

Published January 27th, 2023 by Matthew Clark-Massera

Checklists can be configured such that an asset and/or project selection is required.  i.e. - We have completed a Vehicle Prestart on Truck ABC 123, for a specific project.  Telematics Guru can generate data to create QR Codes for a checklist. The QR code can be attached to an asset, and then if a user scans this QR code from within the TG app, the

3-Wire Install - [Dart3]

Published January 26th, 2023 by Matthew Clark-Massera

The Dart3 is supplied with a 12-wire harness. The harness contains pins for various I/Os. For many installs, where we simply are looking for 'standard' vehicle tracking, we only need to connect 3-wires. For quick plug-and-play installs, there are additional Dart3 harness options (OBDII harness, Cig Lighter harness) - or the Bolt2 is a good option. T

Setting up a Yabby Edge LoRaWAN Device via Everynet

Published January 31st, 2023 by Matthew Clark-Massera

1. Setup your Yabby Edge LoRaWAN devices using the LoRaWAN Provisioning Tool The LoRaWAN provisioning tool can be downloaded here.Please see Yabby Edge LoRaWAN - Configuration and Usage. Note: It is important to configure the Region and Scanning parameters. 2. Setup the API Credentials on OEM Navigate to the 'Manage' dropdown on OEM and click on 'AP

Iridium Hybrid Devices in TG - Alerts, Reports and caveats

Published January 31st, 2023 by Matthew Clark-Massera

The G120 provides the ability to connect an external Iridium Edge modem - for out of coverage fail-over tracking. It is important to understand what can be done with this solution, and the limitations of what information and functionality is available when the unit sends data via Iridium.  Iridium Hybrid technology It is important to note that the G

Turn on Debug Logging

Published January 25th, 2023 by Matthew Clark-Massera

Devices hold a debug verbosity settings. This controls how many debug records are logged. The setting can specify 4 different levels for a number of device modules (GPS, GSM, Accelerometer, etc). The 4 levels are: Info: maximum information; highest data usage; only use this level if you are debugging a problem (eg. movement threshold crossed; starti

Connect Hikvision Keypad to Dart3-copy-478

Published April 18th, 2023 by Matthew Clark-Massera

This article shows configuration steps to enable a Hikvision keypad to be read by the Dart3. Consult the keypad manufacturer for detailed technical information. Product information Hikvision DSK1107 Web Page User Manual Australian Supplier Security Wholesalers Key functionality: IP65 keypad Good form factor - easily mounted with 2 x screws.  Built i

Yabby Edge 4G - Certifications List

Published February 2nd, 2023 by Matthew Clark-Massera

The list below covers the certifications that the Yabby Edge 4G has.  EMC Certification EMC (Electromagnetic Compatibility) testing ensures that the Yabby Edge 4G doesn't emit excessive amounts of electromagnetic interference (known as radiated and conducted emissions) and that the device continues to function as intended in the presence of several

Oyster Edge - Mounting and Installation

Published February 1st, 2023 by Matthew Clark-Massera

The Oyster Edge can be mounted on the asset to be tracked using screws, bolts, cable ties, magnets, or industrial adhesives. When choosing a mounting point, you have two competing goals: To minimise the chances of the device being accidentally crushed, dislodged or discovered by a thief. To maximise GNSS scanning and mobile reception and provide ade

Setting up a Yabby Edge LoRaWAN Device via Actility (ThingPark Wireless and ThingPark Enterprise)

Published January 31st, 2023 by Matthew Clark-Massera

Check your Actility Version Actility provide two different LoRaWAN products ThingPark Wireless: This platform powers large scale public LoRaWAN networks ThingPark Enterprise: This is the solution for deploying dedicated private LoRaWAN networks   1. Setup your Yabby Edge LoRaWAN devices using the LoRaWAN Provisioning Tool The LoRaWAN provisioning to

G120 -Getting Started

Published January 31st, 2023 by Matthew Clark-Massera

The G120 is a compact 2G or 4G Cat-M1/Nb-IoT GPS tracking device with a variety of inputs and outputs to cater for the most demanding applications.  With the internal GPS and cellular antennas installation is a breeze. The internal backup battery provides alerts and tracking operations even when external power (8-45V) is removed. The G120 is equippe

Inactivity Monitoring/Timer [Oyster 3 LoRaWAN]

Published February 2nd, 2023 by Matthew Clark-Massera

The Inactivity Timer is a simple timer that starts when a device ends it's trip. Once the configured time period has elapsed, a specified digital input is set to '1' - and the device can be set to upload immediately if required.  Some applications include: As an operations tool, to track churn, demurrage, or otherwise underutilised assets. For examp

Turn By Turn Tracking - [Remora3]

Published February 2nd, 2023 by Matthew Clark-Massera

Turn by Turn tracking allows the user to track an asset more accurately when in a trip. The GPS is left on in this mode to get regular fixes. This feature will log a record if the heading changes, the speed changes or based on the distance or time interval; whichever comes first. Please Note Turn by Turn tracking needs to be enabled under the Basic

Hawk - GA Weather Station + DS18B20 Temp Probe

Published January 27th, 2023 by Matthew Clark-Massera

This example shows how the Hawk can be configured to read data from the GA Weather Station (over RS485) and DS18B20 Temperature Probe (over 1-Wire). For the application, you will need Hawk RS-1 card GA Weather Station (3rd party sensor - not sold by Digital Matter) DS18B20 Temp Probe (3rd party sensor - not sold by Digital Matter). For information o

Example Payload

Published January 25th, 2023 by Matthew Clark-Massera

{ "SerNo": 173340, //Serial Number of Device "IMEI": "35275309167XXXX", //IMEI of device "ICCID": "8961018500229963XXXX", //ICCID of SIM card "ProdId": 75, //Product ID of DM device "FW": "75.2.2.2", "Records": [ { "SeqNo": 31070, //Unique Sequence number "Reason": 11, //Log reason - See log reasons.pdf "DateUTC": "2019-09-20 00:44:18", //Date of Re

Changing the Update Rate - [Yabby Edge Cellular]

Published February 2nd, 2023 by Matthew Clark-Massera

The Yabby Edge has different configurable tracking modes to best fit a variety of applications. Additionally, if an asset is stolen, the unit can be put into Recovery Mode, where the unit will live-track with an increased update rate for a configured time period, to aid in asset recovery.  The below recordings show how to quickly and easily configur

High-G Event Detection

Published January 23rd, 2023 by Matthew Clark-Massera

Supported Devices Device Firmware Version Notes Eagle 2G + Eagle 4G All    Falcon 2G + Falcon 4G All   Oyster v1 1.6+   Oyster2-2G + Oyster2-4G All    Oyster3 4G All   Oyster3 4G Bluetooth All   Oyster Edge 4G All   Remora v1 1.35+   Remora2 All Multi-Axis High-G available in 2.21+ Remora3 All Versions Multi-Axis High-G available in 1.5+ Yabby3 All

Driver Scorecard Report

Published January 26th, 2023 by Matthew Clark-Massera

The Driver Scoring Report is available under the Fleet Reports section for organisations with the “Driver” functionality enabled. The driver score is calculated as follows: Each driver starts with a score of 100 Points are deducted for the number of restricted events per 100 kilometres/miles KM or Miles is dependant on the user's unit settings Each

Push Notifications in the TG App

Published January 26th, 2023 by Matthew Clark-Massera

Telematics Guru users have the ability to receive push notifications via the mobile app. This eliminates the need for SMS message notifications and the associated costs. It also enables tablets with a data connection to receive alerts.  Configuration 1. Enable Push Notification Provider on Organisation This should be the case by default. It can be c

Points of Interest and Distance Order Markers

Published January 26th, 2023 by Matthew Clark-Massera

Points of Interest and Distance Order Markers are available on the live view in Telematics Guru, and help to quickly identify the answers to questions like "Which of my assets is nearest to this place/point?" - and make the map easier to view at a glance.  Some use cases that Points of Interest have been used for include: A security company offers s

G70 - Driver ID Options

Published January 27th, 2023 by Matthew Clark-Massera

The G70 supports a variety of Driver ID options to provide driver behaviour monitoring, access control and logbooking solutions. If a worksite already has a specific reader or card type in use – chances are one of our devices will be able to read it, enabling a variety of unique, cost effective options, and removing the hassle of reissuing ID cards!

Oyster Edge - Accelerometer Wakeup Thresholds

Published February 1st, 2023 by Matthew Clark-Massera

The Oyster Edge starts/ends trips based on accelerometer activity. Generally the defaults work well but we can adjust the accelerometer thresholds (intensity and duration of movement) required to wake the device or begin a trip.  Accelerometer Settings Default settings shown below.  Wakeup Threshold and Wakeup Count determine what level of activity

SIM Cards and Data Usage - [Dart3]

Published January 26th, 2023 by Matthew Clark-Massera

Disclaimer This article is intended to assist partners in selecting between LTE-M/NB-IoT, determining costings, and choosing SIM providers. Advice is general and partners should conduct their own testing and make an informed decision. It should be noted that Digital Matter supply devices globally, but have offices based in the US, South Africa and A

Dart/Dart2 - Technical Drawing

Published January 26th, 2023 by Matthew Clark-Massera

Please find attached the technical drawings for the Dart & Dart2 housing.  DART.pdf

Recovery Mode

Published February 1st, 2023 by Matthew Clark-Massera

Recovery mode can be used to help recover a stolen asset.  When set, a device reports more frequently, and begins 'live tracking' when on the move. Hard-wired devices will already ‘live-track’ as standard while on the move, so while recovery mode can be set on these devices, it is not as relevant as to battery powered devices. For battery powered de

Immobiliser Install - Asset starts after valid Driver ID Scan [Dart3]

Published January 26th, 2023 by Matthew Clark-Massera

Concept The Dart3 has a switched ground output. This is Pin 12, the YELLOW wire.  The SW GND can be wired to a relay, to control the relay The relay is also wired to cut/close the starter motor circuit for a vehicle, meaning that whether a vehicle is able to start or not can be controlled by the Dart3 Immobilisation can be turned on/off by the Dart3

Modem Firmware Version

Published January 25th, 2023 by Matthew Clark-Massera

What is Modem Firmware? All of our devices run firmware - which handles the entirety of device operation. Getting fixes, uploads, inputs, other features etc. However our latest range of LTE-M/NB-IoT devices are fitted with uBlox SARA-R410M cellular modems.  This modem also has it's own firmware (handled by uBlox). The modem automatically handles con

Hard Wired Devices: Disable Movement Trips

Published January 26th, 2023 by Matthew Clark-Massera

Applies to: Device Firmware Version Bolt2-4G  All Versions Dart3-2G and Dart3-4G All Versions G120-2G and G120-4G All Versions G70-2G and G70-4G All Versions All Hard Wired devices have 3 methods of trip detection Ignition based (based on white ignition line being wired in) Movement Based (GPS movement) Run Detect (Based on changes in external volta

Remora2 - Certifications

Published February 2nd, 2023 by Matthew Clark-Massera

This article specifies the documentation related to compliance tests, reports and certifications that the Remora2 device has undergone. Below is a list of certifications available for the Remora2, and attached documentation.  Certification/Test Device Version Doc Name Comment FCC 4G EMC_SL19093001-DME-003_FCC.pdf Required for operation in US ISED 4G

Battery Capacity Estimate and Low Battery Flag

Published February 2nd, 2023 by Matthew Clark-Massera

This article discusses how to accurately predict battery life and manage + monitor the battery level of devices in the field. While we have put in significant effort to make this as user-friendly as possible, it is a complex topic, so this article is worth reading in detail. Introduction Predicting the battery life of Lithium batteries is quite diff

Tag Filtering

Published January 27th, 2023 by Matthew Clark-Massera

Digital Matter devices filter out the tags you require from all the Bluetooth® noise in the background. However sometimes this isn't enough, especially when dealing with iBeacons and Eddystone Tags. It can be easy for the scanner to log tags from other companies, using more data than necessary. The iBeacon UUID and Eddystone Namespace IDs are design

Decoding the Yabby Edge LoRaWAN® Uplink

Published January 31st, 2023 by Matthew Clark-Massera

You can find the full payload specification here. This decoder is written in Java Script and may be freely used as example code. To inspect the code, open this link and inspect the Java Script source. Usually this is done with F12 in your browser. A version suitable for use with The Things Network is attached at the bottom of the page. Yabby Edge Lo

Hawk - Control Output from Server

Published January 27th, 2023 by Matthew Clark-Massera

The Hawk has various digital outputs available, based upon which plug in I/O card is used. See Hawk Baseboard + Plug in Cards - Wiring+Pin Out Ag-Tech1 3V3 Output VBoost (5V or 12V - set in parameters) Switched Ground RS-1 3V3 Output VBoost (5V or 12V - set in parameters) Switched Ground All 3 outputs can be controlled from the server. However the H

Create a Connector - set up an integration

Published January 25th, 2023 by Matthew Clark-Massera

In OEM Server, we can create a 'connector'. Then, we Set the Connector on a device, and data from this device will be sent to the endpoint specified in the connector setup.  There are TCP or HTTP options, for full details, see Choosing an Integration Strategy. For integration documents (containing the payload information) - contact your branch's sup

Finding Iridium IMEIs vs Device Serials

Published January 26th, 2023 by Matthew Clark-Massera

When an Iridium device is used - the Iridium IMEI is entered against the Asset when creating the asset.However the main way devices are referred to in Telematics Guru is by their serial. So we need to have a way to link the DM device serial and the Iridium IMEI.  This can help track down which device may be using a lot of Iridium data so the setting

Hawk - Battery Life Estimates

Published January 26th, 2023 by Matthew Clark-Massera

When assessing if the Hawk is fit for purpose for a particular application - a battery life estimate is invaluable. However, it can be hard to make accurate predictions given the vast array of configurations and sensors that can be fitted to the Hawk. Different sensors will have different power draws, warm-up times and sampling times which make esti

Set up SMS alerts

Published January 26th, 2023 by Matthew Clark-Massera

Alerts can be sent via TG to a user's mobile number, for a cost of 25c per SMS. To set up for SMS alerts:  Go to Admin -> Organisations Edit the organisation you wish to set up SMS for, and set SMS provider to TG - Default SMS, or TG - Default SMS (SA only) for South African users. Go to Admin -> Address Book and add a mobile number (with coun

Bluetooth® Getting Started - Tags & Scanning

Published January 27th, 2023 by Matthew Clark-Massera

Visit our website for a quick explanation of the use of Bluetooth® in our device range and the applications that it enables. In regards to Bluetooth® firmware and devices, it is critical that you upgrade to the latest firmware version and the latest Bluetooth® version. Later releases of device firmware may not be compatible with all versions of Blue

Oyster Edge - Disabling Wi-Fi and Cell Tower Lookups

Published February 1st, 2023 by Matthew Clark-Massera

The typical location accuracy of the Oyster Edge is: ~ 5m-80m for a GNSS location ~10m-100m for a WiFi location - depends on how many Access Points are in range ~250m - 1km for a Cell Tower Location - depends on how many cell towers are nearby This is a bit less accurate than a device with on-board GNSS like the Oyster3 or Yabby3 - however the Edge

G70 - Default I/O Mappings

Published January 27th, 2023 by Matthew Clark-Massera

Here are the Default I/O Mappings for Digital Matter's G70 tracker. You can change some of these mappings on OEM server - we do not recommend changing these unless you know what you are doing. Additionally, some firmware features provide their 'result' as a Digital Input flag - i.e. Idling flag. It is important when configuring these inputs to avoid

Remora - Technical Drawing

Published February 2nd, 2023 by Matthew Clark-Massera

Please find attached the technical drawings for the Remora housing. Remora Housing Technical Drawing.PDF

LiPo Battery Storage [Dart3]

Published January 26th, 2023 by Matthew Clark-Massera

The Dart3 comes fitted with a 200mAh, Lithium Polymer (LiPo) internal back up battery. This allows for External Power Removed Alerts if the device is unplugged, and for the device to track for some time after being unplugged LiPo batteries are commonly used as they are light weight and compact.  Over time and use, batteries degrade, such that their

Remora2 - Product Change Notifications

Published February 2nd, 2023 by Matthew Clark-Massera

2020.10.27 - UVLO Firmware Change

Dart Wiring Diagrams

Published January 26th, 2023 by Matthew Clark-Massera

For a discussion on setting up driver ID or immobilisation methods with the Dart2, see the Dart2 article here 1. Immobilisation using Telematics Guru 2. Immobilisation without scanning Driver ID 3. Dart with iButton wiring 4. 3 Wire install.

Falcon Cellular - How to setup analogue sampling

Published January 27th, 2023 by Matthew Clark-Massera

This article explains how to setup the Falcon Cellular device for analogue sampling. We will consider an analogue sensor that can be powered by the 3.3V output from the Falcon. Other sensor types may need a larger voltage. Consider using the battery voltage and switched ground to power these. This is not covered below. Wiring: Ground pin of the sens

G120 - Wiegand Driver ID Readers and Keypads

Published January 31st, 2023 by Matthew Clark-Massera

Driver ID Options and Reading 3rd Party Driver ID Tags with DM Devices For a complete discussion of device compatibility with various card/tag types, and options across our entire device range, see here - Driver ID Reader Options. Wiegand on the G120. The G120 has a Wiegand interface. Wiegand is a common interfaced used by RFID readers. So it means

The Location Engine - Key Concepts

Published January 31st, 2023 by Matthew Clark-Massera

Digital Matter provides its OEM Server Device Management platform as a web-based platform solution for partners to manage devices over-the-air (OTA).  Digital Matter has developed the Location Engine (LE) as a module of OEM Server to perform server-side processing of device data for devices that use alternative low-power techniques, like the ‘Edge’

How often are Sigfox Downlinks requested?

Published January 27th, 2023 by Matthew Clark-Massera

The Oyster Sigfox device can receive configuration changes via the Sigfox Downlink mechanism. Usually the device only sends uplinks, but the downlink is a way to get data from the server down to the device. In the Sigfox system, the device must request a downlink. The number of downlinks available is limited by the Sigfox plan. Downlinks are relativ

Hawk - Configure Pulse Count

Published January 27th, 2023 by Matthew Clark-Massera

The Hawk can be configured to count pulses on digital inputs - for example to monitor a tipping rain gauge. The fastest pulses the Hawk can count are approximately 40 Hz.Ensure testing is performed on faster pulse rates to ensure they can be reliably counted. Pulse counting will cause additional battery drain (compared to device sleeping) so needs t

Yabby Edge Cellular - Location Scanning Parameters

Published February 2nd, 2023 by Matthew Clark-Massera

The Yabby Edge Cellular determines its location differently to traditional GPS devices. In order to get a position, the following occurs: The device scans for GNSS and Wi-Fi signals. This is satellite data (time delay and sat number) - along with nearby Wi-Fi access points        This article covers the settings for these scans. This data is sent to

Bluetooth® Tag Alerts on Telematics Guru

Published January 26th, 2023 by Matthew Clark-Massera

Our Digital Matter Bluetooth Gateways, such as the Remora3, Oyster Edge and G120 log which tags have been updated, lost or found. Telematics Guru now supports Tag Alerts - Lost and Found as well as alerting on Tag Data .  Your organisation requires the "Tags" permission in order to configure Bluetooth Tag Alerts. Setting up Bluetooth Tag Alerts Go t

Configuring 4-20mA sensor readings on the Hawk

Published January 26th, 2023 by Matthew Clark-Massera

The 4-20mA interface is common for industrial sensors. Such sensors output an amperage between 4mA and 20mA proportional to the signal (pressure, temperature, moisture, vibration) they are measuring.  Wiring When using the Ag-Tech1 plug in card, the I/Os of interest are: Hawk IO Function 2 VBoost 5 3.3V output 9 4-20mA 4-20mA sensors typically come

Issues with Firmware Updates

Published January 25th, 2023 by Matthew Clark-Massera

Sometimes a device will appear as if it is 'stuck' in a FW update. However this is rarely the case. OEM will have an indication that a FW update is due like so: In most cases once a device connects in, it will download and apply the update, and then this column is cleared.  The process by which FW updates are applied is: FW update is actioned in OEM

Technical Drawing - [Oyster3]

Published January 31st, 2023 by Matthew Clark-Massera

See attached Oyster3 housing drawing - providing external dimensions. If spare screws are required, the ones supplied are 3.5mm x 12mm screws from Bossard Oyster3 - Technical Drawing.pdf

Battery Management

Published January 26th, 2023 by Matthew Clark-Massera

Many of Digital Matter's new range of Battery Powered Devices (check them out on our website!) are fitted with a Battery Meter (Coulomb Counter).This device tracks the energy consumption of the battery in mAh, and the device then reports this data to Telematics Guru.Devices without a battery meter still report other statistics which are displayed in

SensorData Sigfox - Configuration and Usage Guide

Published January 27th, 2023 by Matthew Clark-Massera

The SensorData provides a number of configurable parameters, to allow its behavior to be tailored to specific applications. Factors affecting the configuration you might choose include: How many Sigfox messages per day you have on contract How often you intend to change the batteries, and the type of batteries in use How good the GPS reception is in

Inactivity Monitoring/Timer [Yabby Edge]

Published February 2nd, 2023 by Matthew Clark-Massera

The Inactivity Timer is a simple timer that starts when a device ends it's trip. Once the configured time period has elapsed, a specified digital input is set to '1' - and the device can be set to upload immediately if required.  Some applications include: As an operations tool, to track churn, demurrage, or otherwise underutilised assets. For examp

Forward LoRaWAN (non-Edge) device data to Telematics Guru via TTN (v3)

Published January 27th, 2023 by Matthew Clark-Massera

This guide covers how to configure TTN to forward Digital Matter LoRaWAN® device data to Telematics Guru.  NB: For DM 'Edge' devices like the Yabby Edge, there is a different process - see Setting up a Yabby Edge LoRaWAN Device via TTN (v3) 1. Add an HTTP Integration to Telematics Guru Select your application, then click Integrations, then Webhooks 

DM to MyGeotab Integration Description

Published January 25th, 2023 by Matthew Clark-Massera

Digital Matter sends device data to MyGeotab via the MyGeotab 3rd Party API. Initial Device Setup: Devices are provisioned on MyGeotab from the DM's OEM Admin Server. This requires the reseller's MyAdmin credentials. Devices are assigned a MyGeotab Connector from OEM. This tells OEM to send data for this device to MyGeotab. The connector contains th

Inactivity Monitoring/Timer [Yabby3]

Published January 31st, 2023 by Matthew Clark-Massera

The Inactivity Timer is a simple timer that starts when a device ends it's trip. Once the configured time period has elapsed, a specified digital input is set to '1' - and the device can be set to upload immediately if required.  Some applications include: As an operations tool, to track churn, demurrage, or otherwise underutilised assets. For examp

Dart Firmware Release Notes

Published January 26th, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates Dart Application Firmware - this applies to the original Dart, and not Dart2. v1.21 Added an async message request for uploading accident data. v1.20 Added onboard odometer/run hours v1.19 Obtain and save cell tower information in debug logs w

Dart2 - Getting Started

Published January 26th, 2023 by Matthew Clark-Massera

The Dart 2 is the new version of the Dart and is also a compact, economical and feature rich 2G or 4G tracking device. It is designed to provide extremely cost effective tracking with all the quality and support of a Digital Matter product. It includes the latest GPS and cellular technology to give excellent performance at an entry level price.  dig

Yabby 3 LoRaWAN® Integration

Published January 31st, 2023 by Matthew Clark-Massera

The attached document describes all of the uplink and downlink message requirements for working with an Yabby 3 LoRaWAN device. The downlink messages are not required for a simple implementation. Yabby 3 LoRaWAN Integration    

Hawk - GPS Settings

Published January 26th, 2023 by Matthew Clark-Massera

The Hawk has on-board GPS for scheduled location updates. This can help with locating the install location - it reduces the overhead of needing to log where each and every Hawk is installed for a deployment - instead we can simply run the GPS to obtain this information quickly.  The Hawk parameters available allow for fine-grained control of the GPS

G70 - FAQ

Published January 27th, 2023 by Matthew Clark-Massera

How do I install the device? See G70 - 3 Wire Install     Do I need to install in-line fuses? No, the device has internal protections including a self-resetting thermal fuse. The G70 is load-dump and short circuit protected and tested - so that it can withstand the harsh electrical environments of vehicle installations.      Does the G70 do Driver I

Sealing the Device [Yabby Edge]

Published February 2nd, 2023 by Matthew Clark-Massera

The Yabby Edge has an IP68 and IK06 rated housing. The device must be sealed carefully to achieve the IP68 rating. It is difficult to provide an exact torque figure with which to tighten screws. This is because upon first sealing the device, the screws cut threads into the nylon glass housing. So on the first assembly, the screws may be quite stiff.

Critical Parameters - [Oyster3]

Published January 31st, 2023 by Matthew Clark-Massera

The Oyster3 is a highly configurable device. Many parameter options are available so that setup can be tailored to suit specific use cases, or enable features. For many use cases, the defaults are a great starting point, but there are a few parameters which users should pay attention to and configure in order to optimise the performance and battery

Configure Buzzing on Excessive Tilt - G70

Published January 27th, 2023 by Matthew Clark-Massera

Most Digital Matter devices are fitted with a 3D accelerometer. Our hard-wired range of devices make use of the accelerometer for harsh event detection, accident detection, and monitoring activity, trips and idling. Accident Detection functionality allows for a Roll Threshold to be set. Once this is exceeded an accident is logged and uploaded to the

G70 Firmware Release Notes

Published January 27th, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates 1.15 Immobilisation Patch 1.14 Ability to control buzzing independently from overspeed logging. 1.12/1.13 Fix for immobilisation control 1.11 Added support for remote override for driver ID immobilisation Added extra logging options for speedi

Falcon - Battery Capacity Estimate and Low Battery Flag

Published January 27th, 2023 by Matthew Clark-Massera

Please see our Battery Capacity article for the Oyster2, Remora2 and Falcon here

Default I/O Mappings [Dart3]

Published January 26th, 2023 by Matthew Clark-Massera

Here are the Default I/O Mappings for Digital Matter's Dart 3 tracker. You can change some of these mappings on OEM server - we do not recommend changing these unless you know what you are doing. Additionally, some firmware features provide their 'result' as a Digital Input flag - i.e. Idling flag. It is important when configuring these inputs to av

G62 Cellular Firmware Release Notes

Published January 27th, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates v2.13 / 3.13 Improved run hour incrementation v2.12 / 3.12 Reduced the risk of the 4G modem entering an unrecoverable fault state v2.11 / 3.11 Fix for repeated "Modem turn off failed" issue v2.10 / 3.10 Added the option to disable the supressi

Inactivity Monitoring/Timer [Oyster3]

Published February 1st, 2023 by Matthew Clark-Massera

The Inactivity Timer is a simple timer that starts when a device ends it's trip. Once the configured time period has elapsed, a specified digital input is set to '1' - and the device can be set to upload immediately if required.  Some applications include: As an operations tool, to track churn, demurrage, or otherwise underutilised assets. For examp

Choosing an Integration Strategy

Published January 25th, 2023 by Matthew Clark-Massera

This article discusses the various integration strategies for *most* Digital Matter cellular products. There are multiple ways to receive device data from our device in a 3rd party platform.  Integration for Edge Devices Our "Edge" devices make use of our Location Engine to resolve positions. The only available integration option for these devices i

Direct to 3rd Party Server Integration - Considerations

Published January 25th, 2023 by Matthew Clark-Massera

Device Manager (formerly OEM Server) is an important component of Digital Matter’s offering and allows partners to manage their devices over-the-air. By using Device Manager, we are best able to assist and support you and your devices.  If you are looking to configure your devices to use Direct to 3rd Party Server Mode to avoid any small ongoing mon

Partner's own SMS Gateway

Published January 26th, 2023 by Matthew Clark-Massera

It is possible to link a partner's Clickatell account to Telematics Guru. The partner can then pay for the cost of the SMS' directly. The first step is to obtain a Clickatell account and supply Digital Matter the details, then setting the Provider for the organisation in Telematics Guru. To set up your Clickatell account Go to www.clickatell.com and

Run Hour Monitoring - Yabby Edge Cellular

Published February 2nd, 2023 by Matthew Clark-Massera

Run hours is the total number of hours that an asset has been operating. On hard wired devices, this task is achieved by wiring the ignition line on the device to an ignition source. Once the ignition is turned on , the input detects this and the run hours is calculated based on the time the input remains ON.  This article details the use of the bat

Dart3-2G Firmware Release Notes

Published January 26th, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates v1.9 Improved run hour incrementation v1.8 Allow digital inputs to be configured as active low Ensure that pulse counters are mapped to the correct analogues  v1.7 Enable support for QZSS Additional GPS regional support Enable sysrail output b

Immobiliser Install - Asset starts after valid Driver ID Scan [G120]

Published January 31st, 2023 by Matthew Clark-Massera

Warning! Digital Matter does not advise connecting an immobilization relay to a safety critical system such as the ignition or fuel pump. A starter motor cut is recommended.   Concept The G120 has two switched ground outputs This is Pin 10 - GREENwire, and Pin 11- YELLOW wire The SW GND can be wired to a relay, to control the relay The relay is also

Improve corner tracking on hard-wired devices

Published January 27th, 2023 by Matthew Clark-Massera

While in a trip, our powered devices will log according to the following set of default parameters: This means a log will occur if: 1-minute passes (log at least every 60 sec) The asset travels over 500m The device experiences a 10-degree heading change over the course of 150 metres. The heading change log means that the trips plotted by the device

TG - Utilisation

Published January 26th, 2023 by Matthew Clark-Massera

Tracking utilisation is a key reason that telematics devices are installed across fleets. Rather than being an expense, tracking devices and software can easily generate an ROI. The data gathered can be analysed to improve efficiency, workflows and reduce waste. Our devices, and the reports in Telematics Guru can provide key insights and answer ques

SIM Cards and Data Usage [Oyster3]

Published January 31st, 2023 by Matthew Clark-Massera

Disclaimer This article is intended to assist partners in selecting between LTE-M/NB-IoT, determining costings, and choosing SIM providers. Advice is general and partners should conduct their own testing and make an informed decision. It should be noted that Digital Matter supply devices globally, but have offices based in the US, South Africa and A

G62 Harness Definition

Published January 27th, 2023 by Matthew Clark-Massera

See attached  G62 Wiring Harness Definition.pdf

Speed Monitoring in Telematics Guru

Published January 26th, 2023 by Matthew Clark-Massera

Speed monitoring allows fleet managers to specify speed limits and monitor compliance with those limits. This is different to "On-Device Speeding" function, and that can be viewed here. The asset should be assigned to the TG-Pro billing plan.       Speed Limits Speed Profiles Speed Monitoring Full Example Speed in Telemetry Troubleshooting Here is o

Asset State Configuration

Published January 26th, 2023 by Matthew Clark-Massera

Asset State Configurations can be used to have assets change colours in the Live View and Trip History view according to different digital input combinations or "states". State changes will also be recorded in the asset timeline/event log, and the Asset State - Detail and Asset State - Summary reports.  Simple example with PTO mapped below. For exam

Certifications List [G120]

Published January 31st, 2023 by Matthew Clark-Massera

The list below covers the certifications which the G120 has.  To view the specific test reports, see G120 Certifications  (A login is required to view this page - Contact Support and we can provide access) ACMA Certification The Australian Communications and Media Authority (ACMA) Certification is a mandatory requirement for devices connecting to th

Garmin inReach SE+ (Beta)

Published January 27th, 2023 by Matthew Clark-Massera

Telematics Guru can receive data from Garmin inReach SE+. The inReach SE+ is a handheld Iridium satellite communicator. Not all device functionality is integrated with Telematics Guru. Only the current location + I/Os are integrated to provide a location and some alerting functionality within TG.  This can allow users to track both their personnel a

Immobiliser Install - Asset starts after valid Driver ID Scan [Dart3]-copy-478

Published April 18th, 2023 by Matthew Clark-Massera

Concept The Dart3 has a switched ground output. This is Pin 12, the YELLOW wire.  The SW GND can be wired to a relay, to control the relay The relay is also wired to cut/close the starter motor circuit for a vehicle, meaning that whether a vehicle is able to start or not can be controlled by the Dart3 Immobilisation can be turned on/off by the Dart3

SIM Cards and Data Usage [Yabby3]

Published January 31st, 2023 by Matthew Clark-Massera

Disclaimer This article is intended to assist partners in selecting between LTE-M/NB-IoT, determining costings, and choosing SIM providers. Advice is general and partners should conduct their own testing and make an informed decision. It should be noted that Digital Matter supply devices globally, but have offices based in the US, South Africa and A

Oyster Cellular - Getting Started

Published February 1st, 2023 by Matthew Clark-Massera

The Oyster is a compact, rugged GPS tracking device that has been designed for tracking containers, trailers, skip bins, and other assets where super-long battery life is required without sacrificing the frequency of updates and performance. This getting started guide is only for the cellular version. The Oyster is also available with other low powe

Decode SensorData Sigfox Uplink Payload using your Browser

Published January 31st, 2023 by Matthew Clark-Massera

You can find the full payload specification here. This decoder is written in Java Script and may be freely used as example code. To inspect the code, open this link and inspect the Java Script source. Usually this is done with F12 in your browser. SensorNode/SensorData Sigfox Uplink Decoder Hex: 8216706f6e6e7071283608 { "ID": 130, "MessageType": "SD

Setting up a Yabby Edge LoRaWAN Device via TTN (v3)

Published January 31st, 2023 by Matthew Clark-Massera

1. Setup your Yabby Edge LoRaWAN devices using the LoRaWAN Provisioning Tool The LoRaWAN provisioning tool can be downloaded here.Please see Yabby Edge LoRaWAN - configuration and Usage. Note: It is important to configure the Region and Scanning parameters. 2. Setup your Yabby Edge LoRaWAN devices on The Things Network (v3) Please see this article f

Magnetic Activation Mode and Tamper Detect on the Barra

Published September 28th, 2023 by Matthew Clark-Massera

The Barra Range of devices features a Hall Effect Sensor, and includes a magnet.  A Hall Effect sensor can detect the presence of a magnetic field. So the device can detect whether the small magnet shown below is within the housing recess or not. This enables 2 key features/modes - Activation Mode and Tamper Detection Activation Mode While the magne

Eagle: SDI-12 configuration and compatibility

Published January 27th, 2023 by Matthew Clark-Massera

The SDI-12 interface is a low data rate protocol designed for agricultural and scientific sensors (SDI-12 Website). A soil moisture probe will often have multiple sensors along its length. Each sensor can have an address between 0 and 9 (inclusive), and allows for up to 10 different 'measurements'. Each of these measurements can actually return a nu

Integrating Tags

Published January 27th, 2023 by Matthew Clark-Massera

Can you integrate Custom Bluetooth® Tags? If you require a tag to be integrated into Telematics Guru or require a complex device integration, then contact your local Digital Matter representative. However if you simply want to test a device on OEM, or want to integrate a device onto a platform other than Telematics Guru, then you can integrate the t

Edge Device GNSS 'Combo Scan'

Published January 31st, 2023 by Matthew Clark-Massera

In case you missed it Make sure to update your device firmware to the latest version to take advantage of on-device GNSS scanning performance improvements. See Yabby Edge Improved GNSS Performance   1. Overview The Yabby Edge & Oyster Edge makes use of the Semtech LR1110 Integrated Circuit to scan for GNSS satellites and Wi-Fi access points. Dig

Configure DS18B20 Temp Probe with Hawk

Published January 27th, 2023 by Matthew Clark-Massera

The Hawk Ag-Tech1 plug in I/O card has a 1-wire interface. This can be used to read a DS18B20 temperature sensor.  DS18B20 Details Datasheet - Maxim Integrated Full probe assemblies Core Electronics Altronics Wiring The relevant I/Os for the DS18B20 - using the Ag-Tech1 plug-in board on the Hawk are Hawk IO Function 5 3V3 Output 8 1-Wire Input GND G

Connect 1-Wire Keypad [G120]

Published January 31st, 2023 by Matthew Clark-Massera

The AR0226 1-Wire Keypad is a keypad which can be connected to a DM device where a keypad is required instead of a swipe fob/access card. Some organisations prefer this as cards/fobs do not need to be distributed.  Check Datasheet Carefully This guide is based upon feedback from DM Partners and what has worked on specific keypad models. Please check

Eagle - Firmware Release Notes

Published January 27th, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates. Versions below require BLE version 2.0 and newer for new features. Supports all 2.X. v2.20 Added support for a 3rd Task in parameters. Fixed issue with synced tasks running twice when device time gets updated. v2.19 Fixed GA Station (RS485) c

Sealing the G70

Published January 27th, 2023 by Matthew Clark-Massera

Initial Provisioning [Yabby3]

Published January 31st, 2023 by Matthew Clark-Massera

This guide is intended to assist new users in getting an Yabby3 online for the first time. Once you have some experience with the device, this process may change slightly. e.g. you may wish to queue firmware and parameter updates before inserting a SIM and batteries - so that the device picks up new settings once it gets online. In the Box You will

Yabby 3 LoRaWAN® Configuration and Usage Guide

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby 3 LoRaWAN provides a number of configurable parameters, to allow its behavior to be tailored to specific applications. Factors affecting the configuration you might choose include: How many messages per day your network will allow How often you intend to change the batteries, and the type of batteries in use How detailed a bread-crumb trai

TG - Password Policy

Published January 26th, 2023 by Matthew Clark-Massera

Telematics Guru enables a password policy to be set either across the entire partner account, or on a per-organisation basis. The policy enforces the minimum password complexity (i.e. min length, letters, numbers and symbols) as well as setting an expiry time after which password must be changed.  To set the password policy, simply edit the organisa

Yabby Edge Cellular - Accelerometer Wakeup Thresholds

Published February 2nd, 2023 by Matthew Clark-Massera

The Yabby Edge starts/ends trips based on accelerometer activity.   Generally, the defaults work well but we can adjust the accelerometer thresholds (intensity and duration of movement) required to wake the device or begin a trip.  Accelerometer Settings Default settings are shown below.  Wakeup Threshold and Wakeup Count determine what level of act

Yabby Edge - Default I/O Mappings

Published February 2nd, 2023 by Matthew Clark-Massera

Here are the Default I/O Mappings for Digital Matter's Yabby Edge tracker. You can change some of these mappings on OEM server - we do not recommend changing these unless you know what you are doing.These mapping can be very handy to identify and debug issues.  For example, if the device is connecting to the server/platform intermittently, this mayb

WNK8010 Pressure Sensor

Published January 31st, 2023 by Matthew Clark-Massera

The WNK8010-TT pressure sensor has been integrated for use with the Falcon. Specifically this sensor is integrated but others of this family should work as their I2C protocol is the same.  To configure the Falcon to record readings from this sensor - the following parameter tab must be set up. This tells us that the pressure value will be written to

Speed Monitoring

Published January 26th, 2023 by Matthew Clark-Massera

Applies To Device Firmware Versions Dart3 2G and Dart3 4G All FW versions G70 2G and G70 4G All FW versions Additional logging options available in 1.14+ G120 2G and G120 4G All FW versions Remora3 4G 1.6+ see speed monitoring on the Remora3 for details on configuration for this device The Dart3, G70, G120 and Remora3 have an onboard speeding parame

Speed Monitoring on the Remora3

Published July 24th, 2023 by Matthew Clark-Massera

The Remora3 has an onboard speeding parameter which allows a maximum speed Threshold (km/h) to be stored on the device.  While configured for Turn By Turn Tracking - when the device is on the move it leaves its GPS module on, logging fixes constantly at 1Hz (second by second).  The parameters available on the Speeding tab define what action is taken

Initial Provisioning- [G120]

Published January 31st, 2023 by Matthew Clark-Massera

This guide is intended for to assist new users to get the G120 online for the first time. Once you have some experience with the device, this process may change slightly, e.g, you may wish to queue firmware and parameter updates before inserting the SIM and installing the device in the asset, so the device picks up new settings once it gets online.

DNS Troubleshooting on 4G

Published January 25th, 2023 by Matthew Clark-Massera

If your 4G device is showing as registered to the network on your sim portal, but you can't get it to connect to www.oemserver.com, there are two likely causes: If you are using a custom APN, your APN's firewall settings might need to be adjusted. Please contact your network for help with this. If you are using a normal APN with full internet connec

Driver ID Options

Published April 18th, 2023 by Matthew Clark-Massera

Applies to: Device Firmware Version Dart3-2G and Dart3-4G All Versions G120-2G and G120-4G All Versions G70-2G and G70-4G All Versions Our wired devices support a variety of Driver ID options to provide driver behaviour monitoring, access control and logbooking solutions. If a worksite already has a specific reader or card type in use – chances are

Hawk Upload Settings

Published January 26th, 2023 by Matthew Clark-Massera

The Hawk allows for fine grained control of the Registration Strategy and network registration/upload timeouts - in order to best handle device connectivity and increase battery life. Registration Strategy: sets the registration strategy (Auto, Balanced, Low Power, Ultra Low Power). Lower power modes will give up faster in weak signal conditions. Th

4G Network Settings

Published January 25th, 2023 by Matthew Clark-Massera

WARNING: If you misconfigure the 4G Network settings, the device will NOT be able to connect to OEM and will NOT receive SMS commands. Once connectivity is lost, the only way to restore it is by physically retrieving the device and reconfiguring it using a wired Provisioning Tool.   While 4G devices offer better network coverage and longer battery l

Yabby Edge LoRaWAN® Integration

Published January 31st, 2023 by Matthew Clark-Massera

The attached document describes all of the uplink and downlink message requirements for working with a Yabby Edge LoRaWAN device. Yabby Edge LoRaWAN Integration

Dart Battery MSDS

Published January 26th, 2023 by Matthew Clark-Massera

See Attached LP502040-PCM-NTC-LD MSDS - Dart.pdf

Setting up Secondary Run Hours

Published January 27th, 2023 by Matthew Clark-Massera

Telematics Guru can keep track of secondary run hours. For a description of primary run hours and odo readings, click here. In order to make use of Secondary Run Hour functionality, this must be enabled on the organisation.  Secondary run hour functionality is intended to track hours from a digital input or off an Alert. For example; Connect input 1

Setting the Network Profile - LTE-M/NB-IoT devices

Published January 25th, 2023 by Matthew Clark-Massera

Set your Network Profile Our devices have a clever 'Autonet' firmware feature which will allow them to get on-air automatically, without applying special settings just to get online. However once you are online, it is recommended that you use our OEM Server interface to apply the correct settings for consistent and reliable performance, In order for

Update nrf9160 Modem Firmware

Published January 25th, 2023 by Matthew Clark-Massera

It is possible to update the Nordic nrf9160 modem firmware over the air.  Things to consider: Modem firmware cannot be downgraded! Many networks approve specific modem firmware versions - not always the latest. Ensure you check which version is approved for use on your network before upgrading! Upgrade Process Ensure your main device firmware is set

G62 Cellular - Certifications

Published January 27th, 2023 by Matthew Clark-Massera

This article specifies the documentation related to compliance tests, reports and certifications that the G62 device has undergone. Below is a list of certifications available for the G62 device and their descriptions.  Certification/Test Device Version Doc Name Comment FCC 4G EMC_SL19092301-DME-002_FCC Required for operation in US ISED 4G     CE Re

Battery Level Monitoring - [Remora3]

Published January 31st, 2023 by Matthew Clark-Massera

The Remora3 has in-built battery monitoring capabilities. It is critical to any application that: The batteries last long enough so that frequent changes are not necessary Low battery alerts are sent in a timely manner - so that battery changes can be made before batteries run flat.  The Remora3 should only be used with the below battery type Lithiu

Device Battery Suggestions

Published January 31st, 2023 by Matthew Clark-Massera

A note on batteries Digital Matter’s battery powered devices offer world-leading performance resulting in excellent  battery life subject to two things – using the products appropriately and ensuring the appropriate batteries are utilised. It should be noted however that, as with any battery powered device, the ultimate performance and battery life

Sigfox - missed GPS updates! Why?

Published January 27th, 2023 by Matthew Clark-Massera

Question: I'm frustrated by some of the missing updates from my Oyster Sigfox device. Why are they not coming through? Is the device not working? Answer: Sigfox devices need to be thought of differently to normal cellular tracking devices. It is good that you are noting the differences and limitations of the technology. The short answer is: Sigfox O

Oyster 3 LoRaWAN® Configuration and Usage Guide

Published February 2nd, 2023 by Matthew Clark-Massera

Click this link to check out the Oyster 3 LoRaWAN on the Digital Matter Website. The Oyster 3 LoRaWAN provides a number of configurable parameters, to allow its behavior to be tailored to specific applications. Factors affecting the configuration you might choose include: How many messages per day your network will allow How often you intend to chan

Oyster Edge Improved GNSS Performance

Published February 1st, 2023 by Matthew Clark-Massera

In case you missed it On top of the below improvements, the Location Engine (server side) also makes use of 'Combo-Scan' functionality to improve location accuracy. See Edge Device GNSS 'Combo Scan'   Overview The Oyster Edge makes use of the Semtech LR1110 Integrated Circuit to scan for GNSS satellites and Wi-Fi access points. Digital Matter and Se

Dart3 Firmware Release Notes

Published January 26th, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates v1.14 Fix for immobilization control  v1.13 Added support for remote override for driver ID immobilisation  Added support to activate immobiliser with an expiry time Added support for scheduled immobilisation v1.12 Allow updates to Modem Firmw

Oyster Sigfox - Common Integration Pitfalls

Published January 27th, 2023 by Matthew Clark-Massera

Here is a list of common pitfalls encountered when integrating the Oyster Sigfox into a 3rd party system. Other message types are not handled. The Oyster mostly sends message type 0 (position data). However, it does periodically send Device Profiling Stats (message type 2). These other message types must be interpreted separately and specifically, o

Two-Factor Authentication - [TG]

Published January 26th, 2023 by Matthew Clark-Massera

Two-Factor Authentication (2FA) - also referred to as Multi-factor Authentication (MFA) is an easy way to significantly increase the security of your account, and prevent it from being compromised.  See why it is important here: Microsoft | What is multi-factor authentication? Digital Matter strongly recommend that partners enable 2FA on their user

Auto-APN feature (2G/3G Devices)

Published January 25th, 2023 by Matthew Clark-Massera

2G/3G Device Specific Note this feature applies to our 2G and 3G devices only. Digital Matter Cellular devices have an Auto-APN feature that can make the SIM card experience "plug and play". Auto APN is activated when the Admin Parameters are blank. This is the default state for the devices.  It is recommended that once your have your device online

Introducing the Yabby Edge LoRaWAN®

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby Edge for LoRaWAN® is our ultra-rugged and compact Indoor/Outdoor battery-powered asset tracker. It features cloud-based location solving for over 10+ years of battery life.  Key Features GNSS, Wi-Fi AP MAC Address Scanning, and LoRaWAN® geolocation for indoor/outdoor asset management Deploy-once battery life with up to 10+ years on only 2

Hawk Installation - Testing Sensor Readings

Published January 26th, 2023 by Matthew Clark-Massera

Once the Hawk is installed in the field - we generally want to record and upload all sensor measurements - to check that our sensors are installed correctly and we have the right parameters applied. There are a few ways to achieve an 'on-demand' reading.  1. Device Startup Behaviour On startup, the Hawk will run all tasks.  If the task log multiplie

Hawk - Under Voltage Lockout

Published January 26th, 2023 by Matthew Clark-Massera

When power to the device is insufficient to power the device correctly, (i.e. the battery goes flat), the device will enter an Under Voltage Lock Out (UVLO) state to prevent reboot loops, and damage to any components.  The UVLO behaviour has been designed to cater for different power setups e.g.  Battery + Solar Panel Battery + stable mains power Ba

Disable In Trip Logging - Oyster Edge

Published February 1st, 2023 by Matthew Clark-Massera

The Oyster Edge can track based on the following modes Movement Based - based on accelerometer activity Periodic Mode - update on an interval Once the device detects its in motion, it will start logging records and upload based on the below default parameters. Default Tracking Parameters - [Oyster Edge] For some applications, it may not be necessary

Monitoring Door Open/Close

Published January 27th, 2023 by Matthew Clark-Massera

Often the 'status' of a door, window, gate or other needs to be remotely monitored. This is to track things like unauthorised access to a room, building or container (perhaps with precious cargo inside). Our devices have the ability to do this via multiple methods: Connecting a reed switch to one of the digital inputs (most reliable, recommended met

SensorData Sigfox - Configuration Tool

Published January 27th, 2023 by Matthew Clark-Massera

Download the SensorData Sigfox Config Tool here: Version 1 PCB https://www.oemserver.com/tools/SensorDataSigfox/ConfigTool/setup.exe  Version 2 PCB https://www.oemserver.com/tools/SensorDataSigfoxV2/ConfigTool/setup.exe

Digital Matter’s Returns Policy (“RMA”)

Published August 22nd, 2023 by Matthew Clark-Massera

Unless specifically agreed, in writing, to the contrary, Digital Matter only offers a “carry in repair or replace” warranty against manufacturing defects (“ Manufacturer’s Warranty ”). You are referred to the article setting out what the Manufacturer’s Warranty includes and excludes. RMA Procedure  In the event that you believe that there is a defec

Fuel Monitoring in Telematics Guru

Published January 26th, 2023 by Matthew Clark-Massera

Telematics Guru can support some basic fuel monitoring functionality. It should be noted that the overall reliability and usefulness of the data ultimately relies on the ability of any connected fuel sensor to provide accurate readings. Fuel in tanks sloshes about - and some sensors report readings regularly, without smoothing, which end up being al

Remora2 - Technical Drawing

Published February 2nd, 2023 by Matthew Clark-Massera

Please find attached the technical drawings for the Remora2 housing. Remora 2.pdf

Battery Level Monitoring [Yabby Edge Cellular]

Published February 2nd, 2023 by Matthew Clark-Massera

The Yabby Edge has in-built battery monitoring capabilities. It is critical to any application that: The batteries last long enough so that frequent changes are not necessary Low battery alerts are sent in a timely manner - so that battery changes can be made before batteries run flat.  The Yabby Edge can be used with either Lithium Iron Disulphide

4G APN - How do I set the APN to connect to the network?

Published January 25th, 2023 by Matthew Clark-Massera

Cellular based devices need a working SIM card and a working APN to connect to the network. Typically when using 4G technologies such as Cat-M1 and NB-IoT the network automatically sets the correct APN and no user input is required. However, this is not the case for all networks and APNs. An autoAPN list is used by the device for the networks that n

Simulating the Yabby 3 LoRaWAN® Uplink

Published January 31st, 2023 by Matthew Clark-Massera

This tool allows you to construct synthetic uplink payloads to use for integration testing. If you're looking for a way to decode uplinks from a real device, try the uplink decoder here. You can find the full payload specification here. Yabby 3 LoRaWAN Uplink Encoder Port: 1 Hex: 000e270700fd4314410fb4 Base64: AA4nBwD9QxRBD7Q= {latitude: 12.0 / 1e-7

Initial Provisioning - Yabby Edge LoRaWAN®

Published January 31st, 2023 by Matthew Clark-Massera

In the Box You'll get a compact box containing the Yabby Edge LoRaWAN + standard housing. The 6 housing screws will be in a small packet inside the housing. DMLink Cable and App For provisioning, a DMLink cable is required: A Windows provisioning app is used and can be downloaded here: https://www.oemserver.com/tools/LoRaWANProvisioningTool/setup.ex

Falcon - Getting Started

Published January 27th, 2023 by Matthew Clark-Massera

The Falcon Cellular is a super-smart, battery-powered tracking device in a rugged IP67 housing - in particular designed for asset location with temperature monitoring. digitalmatter.com Read more about this on our site! Datasheet & High Resolution Images  Falcon Downloads View the latest tech-specs and high resolution device images for the Falco

How long will my back-up battery last? - [Dart3]

Published January 26th, 2023 by Matthew Clark-Massera

The Dart3-4G has a 200mAh internal backup battery, while the Dart3-2G has an 850mAH internal backup battery. This allows for external power removed alerts to be sent immediately if the unit is unplugged or dislodged, and tracking to continue for some time.  When stationary, the device turns on the GPS periodically to get updated satellite informatio

Oyster Sigfox Getting Started Guide

Published January 27th, 2023 by Matthew Clark-Massera

How to get started with the Oyster Sigfox

Hawk Housing Technical Drawing

Published January 26th, 2023 by Matthew Clark-Massera

See attached Hawk housing technical drawing. Hawk Housing.PDF

Create Alerts on Analogue Values

Published January 26th, 2023 by Matthew Clark-Massera

This guide will show you how to create an alert on an analogue value. Relative Humidity is used as an example. Different devices have different analogue fields available. Go to Alerts->New Alert (Advanced) Setup the alert as required: general, asset, notifications, advanced. In the conditions tab, specify “Use Analogue Input”: Choose the analogue

Battery Level Monitoring [Oyster Edge]

Published February 1st, 2023 by Matthew Clark-Massera

The Oyster Edge has in-built battery monitoring capabilities. It is critical to any application that: The batteries last long enough so that frequent changes are not necessary Low battery alerts are sent in a timely manner - so that battery changes can be made before batteries run flat.  The Oyster Edge should be used with either of the below batter

G62 Wiring Diagrams

Published January 27th, 2023 by Matthew Clark-Massera

For a discussion on setting up driver ID or immobilisation methods with the G62, see the article here 1. Wiring diagram for immobilisation with Driver ID The configuration shown is for use with system parameters - DRIVER ID: Immobilise On no Driver ID, and the OUTPUT set to Immobiliser and Active Low. 2. Wiring Diagram for Telematics Guru ASYNC immo

Changing the Update Rate - [Yabby3]

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby3 has different configurable tracking modes to best fit a variety of applications. Additionally, if an asset is stolen, the unit can be put into Recovery Mode, where the unit will live-track with an increased update rate for a configured time period, to aid in asset recovery.  The below recordings show how to quickly and easily configure th

Troubleshooting Hard Wired Device - Not Connecting

Published January 25th, 2023 by Matthew Clark-Massera

Applies to: The main reasons a cellular device would not be connecting as scheduled are as follows: External power and/or internal battery issue Cellular reception or network coverage Platform setup SIM card issues Device issue This article covers how to troubleshoot issues, by checking and eliminating each of these items to isolate the root cause o

Teltonika Device Setup

Published January 27th, 2023 by Matthew Clark-Massera

Telematics Guru supports reading data from Teltonika Devices Codes 8, 8E and 16 are supported, check with Teltonika which code your specific device uses Not all device types are tested. Test thoroughly before committing to a large deployment. The below device types have been reported working by our partners: FM1120 FMC130 FMC125 FMB920 Not all data

Telematics Guru White Labelling

Published January 26th, 2023 by Matthew Clark-Massera

Digital Matter provide a complete 'business in a box' solution, providing: Devices A back end device management platform -  OEM Server A front end tracking platform - Telematics Guru Telematics Guru allows for a number of in built, and custom white labelling options, to allow resellers to make the product their own and apply their own branding.  The

Default Tracking Parameters - [Remora3]

Published January 31st, 2023 by Matthew Clark-Massera

By default, the Remora3 is setup for GPS-based movement tracking. The following default settings apply: Update Rate: Out of Trip (stationary): 12 hour heartbeats. This is a GPS point and an upload every 12 hours. In Trip (on the move): Upload on trip start. GPS points every 2 minutes Upload every 30 minutes End a trip after 5 minutes of no movement

JDLink - Telematics Guru

Published January 27th, 2023 by Matthew Clark-Massera

John Deere/JDLink devices are integrated with Telematics Guru. JDLink is the connection that enables automatic data flow between connected machines and the owner's John Deere Operations Center account.  John Deere Devices make use of the ISO 15143-3 (AEMP 2.0) data standard. Other machine types integrations are planned in future. Contact support if

Hawk - Configure Analogue Input Readings

Published January 26th, 2023 by Matthew Clark-Massera

Many industrial sensors. Such sensors output a voltage proportional to the signal (pressure, temperature, moisture, vibration) they are measuring.  i.e. 0V for 0°C and 10V for 100°C.  Benefits Low Cost No integration required - any analogue sensor that fits within the range of the device it is connected to can be read Readily available Drawbacks Som

Battery Powered - Tracking Parameters

Published January 31st, 2023 by Matthew Clark-Massera

Applies To  Device Firmware Version Oyster3 All versions Yabby3 All versions Remora3 All versions By default, the above devices are setup for GPS-based movement tracking. The following default settings apply: (1) Heartbeat Upload Period 720 min: When out of trip (stationary): 12 hour heartbeats. This is a GPS point and an upload every 12 hours In Tr

Geo-Fence Bulk Import

Published January 27th, 2023 by Matthew Clark-Massera

There are 2 ways to import geofences in bulk to an organisation. Copy from Organisation to Organisation To import geo-fences from another organisation within Telematics Guru.  Go to Admin >> Geofences Select Import From Organisation Select the organisation you wish to copy Geofences from Select the Geofences you wish to import via the checkbox

Default Tracking Parameters - [Yabby3]

Published January 31st, 2023 by Matthew Clark-Massera

By default, the Yabby3 is setup for GPS-based movement tracking. The following default settings apply: Update Rate: Out of Trip (stationary): 12 hour heartbeats. This is a GPS point and an upload every 12 hours. In Trip (on the move): Upload on trip start. GPS points every 2 minutes Upload every 30 minutes End a trip after 5 minutes of no movement (

Falcon Certifications

Published January 27th, 2023 by Matthew Clark-Massera

This article specifies the documentation related to compliance tests, reports and certifications that the Falcon device has undergone. Below is a list of certifications available for the Falcon device and their descriptions.  ACMA Certification (For Australia) The Australian Communications and Media Authority (ACMA) Certification is a mandatory requ

Reseller's Guide to Getting Setup on OEM with MyAdmin

Published January 25th, 2023 by Matthew Clark-Massera

This article describes what a Geotab Reseller needs to do to get up and running with DM devices on the MyGeotab platform.Before you start: Ensure you have made contact with your local DM sales person. You should have discussed costs, delivery times, battery life, and other operational aspects.  Digital Matter OEM/Device Manager provisions devices vi

Hawk - Digital Outputs behaviour across resets

Published January 27th, 2023 by Matthew Clark-Massera

The Hawk RS1 and Ag-Tech1 IO cards have various outputs.  1 x Switched Ground 1 x 3V3 output 1 x VBoost Output (can be configured to 5V or 12V) Generally, the 3V3 output is used to power I²C sensors when taking a reading. And the VBoost for higher powered sensors like SDI-12 or 0-5V Analogue sensors.  The switched ground is typically used to control

"Edge" vs 'Traditional' GPS Devices

Published February 2nd, 2023 by Matthew Clark-Massera

Digital Matter supply an industry leading range of battery powered devices. Check out the entire range here. Industry-leading performance is about optimising several key areas: Price Performance - i.e. the accuracy and reliability of data Power - super long battery life Selecting the right device for the application is critical in ensuring the best

Connecting a DM iButton reader to the G70

Published January 27th, 2023 by Matthew Clark-Massera

The Digital Matter iButton Reader has the following wire colours: Wire Color Function Red iButton Signal Line Black Ground Green Green LED(with 1000 ohm resistor) Brown Red LED(with 1000 ohm resistor) Yellow LED Negative G70 Harness Definition See G70 Harness Definition Connecting an iButton Reader to the G70 Connect Brown (Driver ID 1/iButton Line)

G100 - Getting Started

Published January 31st, 2023 by Matthew Clark-Massera

The G100 is a compact 2G or 3G GPS tracking device to cater for the most demanding applications. The stand out feature of the G100 is the FlexiCard slot. This allows for the most flexible expansion options in the industry – including an Iridium satellite modem, Wi-Fi and other interface options. The G100’s compact housing contains the GPS and cellul

Dart2 Certifications

Published January 26th, 2023 by Matthew Clark-Massera

This article specifies the documentation related to compliance tests, reports and certifications that the Dart 2 device has undergone. Below is a list of certifications available for the Dart 2 device and their descriptions.  Certification/Test Device Version Doc Name Comment FCC 4G EMC_SL19111201-DME-006_FCC.pdf Required for operation in US ISED 4G

Battery Level Monitoring [Oyster3]

Published January 31st, 2023 by Matthew Clark-Massera

The Oyster3 has in-built battery monitoring capabilities. It is critical to any application that: The batteries last long enough so that frequent changes are not necessary Low battery alerts are sent in a timely manner - so that battery changes can be made before batteries run flat.  The Oyster3 should be used with either of the below battery types

SIM Cards and Data Usage - [Remora3]

Published January 31st, 2023 by Matthew Clark-Massera

Disclaimer This article is intended to assist partners in selecting between LTE-M/NB-IoT, determining costings, and choosing SIM providers. Advice is general and partners should conduct their own testing and make an informed decision. It should be noted that Digital Matter supply devices globally, but have offices based in the US, South Africa and A

Upload Timeouts - Network Registration Strategy

Published February 1st, 2023 by Matthew Clark-Massera

Applies to: Device Firmware Version Oyster3 4G All Versions Oyster3 4G Bluetooth All Versions Oyster Edge 4G All Versions Yabby3 All Versions Yabby Edge 1.12+ Remora3 All Versions A failed upload uses up to 20 times the power of a successful upload. This is because a failed upload scans the bands for 3 minutes (registration timeout), while a success

Input Monitor

Published January 26th, 2023 by Matthew Clark-Massera

Applies to: Device Firmware Version Dart3-2G and Dart3-4G All Versions G120-2G and G120-4G 2.2+ G70-2G and G70-4G All Versions The input monitor allows a digital output to be set, or a buzzer to be sounded, based on the state of device digital inputs, and a speed threshold.  Examples of the use of this feature might be: Sound a buzzer when a digital

Oyster Edge - Certifications List

Published February 1st, 2023 by Matthew Clark-Massera

The list below covers the certifications which the Oyster Edge has.  To view the specific test reports, see Certification Documents - [Oyster Edge]  (A login is required to view this page - Contact Support and we can provide access) EMC Certification EMC (Electromagnetic Compatibility) testing ensures that the Oyster Edge doesn't emit excessive amou

The Eagle - Soil Moisture Probe Setup

Published January 27th, 2023 by Matthew Clark-Massera

The Eagle is a battery-powered device that provides GPS asset tracking while catering for an impressive array of inputs and outputs and different sensor interfaces. It comes in either 2G or 4G LTE Cat-M1 / NB-IoT versions. In this example, we are using the Eagle and an SDI-12 soil moisture probe to monitor the soil moisture by taking a periodic read

Eagle Bluetooth Firmware Release Notes

Published January 27th, 2023 by Matthew Clark-Massera

v2.3 - Fixed issue with large tag lists not showing all tags - Fixed ELA ID appearing as an ELA MOV tag type v2.2 - Integrated ELA Frames: ID, ANG, MOV MAG, T & RHT. - Individual tag update logs can now be enabled. These logs are triggered when certain tag data changes. (only for ELA tags MOV & MAG) v2.1 - Fixed issue where tag expiry time w

RAG Report

Published January 26th, 2023 by Matthew Clark-Massera

Telematics Guru has a RAG (Red, Amber, Green) Report.  Example Output The report shows the following information Speeding events (based on speed bands configured) - see Speed Monitoring in Telematics Guru Total Trip Duration (minutes) % of this trip time spent speeding # Harsh acceleration events # Harsh braking events # Harsh Driving events Total k

Eagle - Technical Drawing

Published January 27th, 2023 by Matthew Clark-Massera

Please find attached the technical drawings for the Eagle housing.  The Eagle uses Digital Matter's "Flexi" housing - which is also used by the SensorData Eagle Housing Drawing.pdf (184 KB)

Custom APN setup requirements

Published January 25th, 2023 by Matthew Clark-Massera

Clients commonly have custom APNs for their SIM cards. Here is a list of requirements for using a custom APN with a DM device: Enable Mobile Terminated SMS: to get the APN settings onto the device, a configuration SMS is needed. This will get the device "on air". The #*,APN,name,username,password SMS is the one you need. Later, once the APN is prove

Area Coverage Reports

Published January 26th, 2023 by Matthew Clark-Massera

The Area Coverage reports allow users to estimate the area that has been ploughed/sprayed/mowed etc by an asset.  The area is calculated simply by: Coverage Area = Trip Distance * Coverage Multiplier.  The coverage multiplier would be the length of our mower/spray arm - so if we travelled 100m down a field with a 5m boom, then we've covered 500m2. 

How do I Activate a Movement Alert?

Published January 26th, 2023 by Matthew Clark-Massera

Movement Alert is a one-touch feature to allow the user to set an "anchor" to the asset so that it will notify the user when it next moves. It is ideal for trailers, recreational equipment, horse floats, boats, motorbikes, dollies, equipment, and even vehicles where the user is concerned about theft of an asset when leaving it temporarily at a locat

Release Notes - Oyster3-4G

Published January 31st, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes info-level and firmware updates 1.14 Parameter introduced to allow  GPS fix on device heartbeat to be disabled. Log + Upload Tip Action added (see Tip Detection ) 1.13 Added support for stats reset via async message Added 2D, 3D and altitude GPS position accuracy

Yabby GPS Certifications

Published January 31st, 2023 by Matthew Clark-Massera

This article specifies the documentation related to compliance tests, reports and certifications that the Yabby device has undergone. Below is a list of certifications available for the Yabby device and their descriptions.  Certification/Test Device Version Doc Name Comment FCC 4G EMC_SL19093002-DME-004_FCC_ICES.pdf Required for operation in US ISED

Connecting a DM iButton Reader [G120]

Published January 31st, 2023 by Matthew Clark-Massera

The Digital Matter iButton Reader has the following wire colours: Wire Color Function Red iButton Signal Line Black Ground Green Green LED(with 1000 ohm resistor) Brown Red LED(with 1000 ohm resistor) Yellow LED Negative G120 Harness Definition Please see G120 Harness Definition Connecting an iButton reader to the G120 Connect Brown and Green  (Pin

Hawk FAQ

Published January 26th, 2023 by Matthew Clark-Massera

See the Hawk product page and technical specs on our website for full device details https://www.digitalmatter.cothe m/devices/hawk/  Some FAQ below: Can the Hawk be used with a solar panel? Yes, the Hawk is fitted with a 3500mAh back up battery, and charging circuitry. A solar panel can be connected directly to the external power input on the devic

Decoding The Oyster Sigfox Payload - Javascript example code

Published January 27th, 2023 by Matthew Clark-Massera

Click this link to check out the Oyster Sigfox on the Digital Matter Website . Below is some code that will allow you to parse the body of the Sigfox message. e.g. parseSigFox('10b67dcc0006efda3d9816c2') Note: All the code is also in the attached js file. To start off with, you would need to decipher which message is being transmitted by looking at

Battery Life Estimates [Oyster Edge]

Published February 1st, 2023 by Matthew Clark-Massera

The Oyster Edge uses advanced low-power location-solving techniques to provide exceptional battery life - allowing 'deploy once' operation. The batteries will not need to be changed for an assets useful life! This cuts down on cost, effort, and potential issues.  How does it save power? "Traditional" devices with on-board GPS modules will wake when

Yabby WiFi Location Billing on TG (TG Wifi Lookup Fees)

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby WiFi devices uses WiFi to scan for access points and records the MAC address and signal strength plus some other info, and sends this list up to the server. For Yabby WiFi units on Telematics Guru we then take this information and translate this into a location estimate. As a Google Enterprise customer we have access to the Google API to d

Yabby3 Release Notes

Published January 31st, 2023 by Matthew Clark-Massera

v1.11 Parameter introduced to allow  GPS fix on device heartbeat to be disabled. Support for Modem Firmware Update to 1.3.3 Added support for stats reset via async message v1.10 (Big update!) SDK and Modem Library Updates We can now reset the modem core separately from the application core to recover from modem faults. This allows for faster/better

Destination Dispatching

Published January 27th, 2023 by Matthew Clark-Massera

Destination Dispatching allows managers to quickly dispatch drivers to an address. For example, if you manage a fleet of ambulances or security vehicles, the "manager" is able to choose and dispatch a driver that has logged on for duty, and is nearest to the requested address. Introduction Video: Overview Brochure Download Here TG Live Required User

Setting up a new reseller on OEM to use MyGeotab

Published January 25th, 2023 by Matthew Clark-Massera

The following steps are taken by Digital Matter to setup resellers on OEM to use MyGeotab: Create an OEM Group for the new reseller.  Add a user to OEM for the new reseller. Create a MyGeotab connector: devices send data to the OEM Server, and this forwards the data to MyGeotab's 3rd party API. A connector must be set up on OEM to do this. The conne

Falcon - Technical Drawing

Published January 27th, 2023 by Matthew Clark-Massera

Please find attached the technical drawings for the Falcon housing. Falcon ASM.PDF

Bolt OBDII Firmware Release Notes

Published January 25th, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates v2.8/3.8 Improved run hour incrementation v2.7/3.7 Fix for repeated "Modem turn off failed" issue v2.6/3.6 Added the option to disable the supression of GPS wander for heartbeats The GPS fix timestamp is now updated for heartbeats Odometer opt

Choosing an Iridium Data Package

Published January 31st, 2023 by Matthew Clark-Massera

Digital Matter offer Iridium Data bundles for devices using the Telematics Guru platform. The package you need depends on your requirements, and the amount of time the asset will spend out of coverage.  3KB this for light compliance, where tracking outside mobile coverage is essential for safety etc, approx 150 messages per month, for vehicles that

Remora 2 Firmware Release Notes

Published February 2nd, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates Versions below require BLE version 2.4 and newer for new features. Supports all 2.X v2.23/3.23 Added support for battery low flag reset via stats reset async message  v2.22/3.22 Added support for stats reset via async message  v2.21/3.21 Added

Bolt Label Dimensions

Published January 25th, 2023 by Matthew Clark-Massera

Resellers may wish to print their own labels/stickers for the Bolt. Dimensions are as per the attached image. 

Technical Drawing - [Dart3]

Published January 26th, 2023 by Matthew Clark-Massera

See attached Dart housing drawing - providing external dimensions DART.pdf

Remora 2 Bluetooth Firmware Release Notes

Published February 2nd, 2023 by Matthew Clark-Massera

v2.7 Integrated ELA Frames: ID, ANG, MOV, MAG, T & RHT Fixed issue with large tag lists not showing all tags v2.6 Update to support Technoton Fuel Sensor payload change v2.5 Fixed CUB TPMS pressure readings when above 638kPA v2.4 Tag lost logs are now optional in "stationary" mode v2.3 Added Cub Tyre Pressure Sensor Added Technoton Fuel Sensor M

Remora - Getting Started

Published February 2nd, 2023 by Matthew Clark-Massera

The Remora is a low-profile, rugged 2G or 3G (NextG) GPS tracking device that has been designed for tracking containers, trailers, skip bins, and other assets where super long battery life is required without sacrificing the frequency of updates and performance.\ In The Box You'll get a compact box containing the Remora. The 10 housing screws will b

Remora2 - Getting Started

Published February 2nd, 2023 by Matthew Clark-Massera

The Remora, redesigned and supercharged! The Remora2 is an IP67 rated, rugged 4G Cat-M1/Nb-IoT GPS device designed for tracking non-powered assets where super-long battery life is required without sacrificing the frequency of updates and accuracy performance. digitalmatter.com See the product page on our website for more specifications. Datasheet &a

Inactivity Monitoring/Timer - Hard-Wired Devices

Published January 25th, 2023 by Matthew Clark-Massera

Applies to: Device Firmware Version Bolt2-4G All Versions Dart3-2G and Dart3-4G All Versions G120-2G and G120-4G All Versions G70-2G and G70-4G All Versions The Inactivity Timer is a simple timer that starts when a device ends a trip. Once the configured time period has elapsed, a specified digital input is set to '1' - and the device can be set to

Edge Device - Location Scanning and Lookup Parameters

Published January 31st, 2023 by Matthew Clark-Massera

See below video for an overview of how the device and Location Engine resolve a position, along with the key parameters which control the process. 

Sim Cards + Data Usage - Oyster Edge

Published February 1st, 2023 by Matthew Clark-Massera

Disclaimer This article is intended to assist partners in selecting between LTE-M/NB-IoT, determining costings, and choosing SIM providers. Advice is general and partners should conduct their own testing and make an informed decision. It should be noted that Digital Matter supply devices globally, but have offices based in the US, South Africa and A

Troubleshooting - Battery Problems

Published January 27th, 2023 by Matthew Clark-Massera

Possible reasons for unexpected battery drain include: Single-cell battery failure Most batteries have a failure rate of close to or under 1%, which varies by brand and type Battery age may adversely affect their performance.  High and extremely low temperatures or extreme vibration can greatly increase the failure rate Activating Recovery Mode acci

Configure SDI-12 Readings

Published January 27th, 2023 by Matthew Clark-Massera

The SDI-12 interface is a low data rate protocol designed for agricultural and scientific sensors ( SDI-12 Website ). A soil moisture probe will often have multiple sensors along its length. Each sensor can have an address between 0 and 9 (inclusive), and allows for up to 10 different 'measurements'. Each of these measurements can actually return a

Short Battery Life - Oyster3 Cellular

Published February 1st, 2023 by Matthew Clark-Massera

Battery life estimates + a battery life calculator for the Oyster3 can be found here:  Battery Life Estimates [Oyster3] . Sometimes, we get shorter battery life than originally expected. It is important to set up low battery alerts on devices to be warned ahead of batteries going flat, so they can be changed. Possible reasons for unexpected battery

Position data - from Sigfox and from the Device

Published January 27th, 2023 by Matthew Clark-Massera

Oyster Sigfox devices have a GPS, and will generally provide very accurate positions. This data is recorded in the "data" payload. It is often confused with what is sent by the Sigfox network - "lat" and "lng" in the callback. For example, consider this callback content: { "device":"214E64", "time":1513918420, "duplicate":false, "snr":10.94, "statio

Using Powered Devices to track Run Hours

Published January 27th, 2023 by Matthew Clark-Massera

If you want to only track run hours on a vehicle, you can do this by disabling all logging and uploads on Powered device (e.g. Dart, G62, G100) and have it upload only on start and end of trip. Movement Trips Update Digital Input to None and Movement Threshold (m) to 0xFFFF to disable movement trips. Logging Set all fields apart from Heading Change

Boat Tracking with Battery Powered Devices

Published January 27th, 2023 by Matthew Clark-Massera

All DM devices revolve around the concept of "trip". For battery powered devices, trip detection works in one of two modes: GPS Movement Based Trip Detection.If some small movement occurs, the device is woken up by accelerometer activity. It then periodically checks GPS for movement. If the device has moved more than the trip start threshold (250m d

Remora3 - Tracking Modes

Published January 31st, 2023 by Matthew Clark-Massera

The Remora3 operates in a similar way to its predecessor model, the Remora2.  Default Parameters - Out of the box, the device will: Heartbeat every 12 hours Log a position every 2 min, and upload every 30 min while in trip.  The Sony GPS module used in the Remora3 has two operation modes Performance: The default mode of operation. The GPS works slig

Proof of Service - Renting Assets

Published January 27th, 2023 by Matthew Clark-Massera

If you have a device attached to a hired Asset/Vehicle/etc and need to supply usage statistics such as distance/run hours for a specific period there are a few methods that you can implement to save, categorise and export the information. This article covers a few ways to get key information and reports from TG for 'proof of service' such as: Time v

Oyster LoRaWAN® Battery Life Estimate Calculator

Published January 31st, 2023 by Matthew Clark-Massera

See attached spreadsheet to help estimate the battery life of an Oyster LoRaWAN Note There are many factors that determine how long batteries will last, do not take this calculator as a guarantee, it is only meant as a guide.   Oyster LoRaWAN Battery Life Estimates.xlsx (19.2 KB)      

A Guide to SIM Cards, ICCIDs and Reports

Published January 25th, 2023 by Matthew Clark-Massera

A SIM card is uniquely identified by its ICCID (serial number). SIM management systems (eg Jasper) will allow you to search for a SIM using this. the ICCID differs to the contactable number of the SIM card, which is a MSISDN. Which is not visible in our systems. The MSISDN is the number you would send an SMS to if that is required. There are four pl

Tracking Modes - [Yabby Edge Cellular]

Published February 2nd, 2023 by Matthew Clark-Massera

The Yabby Edge can be configured to operate in one of two modes 1. Movement (Accelerometer) Based - Default In this mode, the device starts/ends trips based on accelerometer movement.  Accelerometer wakes the unit By default, a wake filter is applied. The filter only starts a trip when it has seen 1 second’s worth of above-threshold movement in a 4

How much data do DM Devices use?

Published January 25th, 2023 by Matthew Clark-Massera

Disclaimer This article is intended to assist partners in selecting between LTE-M/NB-IoT, determining costings, and choosing SIM providers. Advice is general and partners should conduct their own testing and make an informed decision. It should be noted that Digital Matter supply devices globally, but have offices based in the US, The Netherlands, S

Setting up a Yabby Edge LoRaWAN device via ChirpStack

Published January 31st, 2023 by Matthew Clark-Massera

1. Setup your Yabby Edge LoRaWAN devices using the LoRaWAN Provisioning Tool The LoRaWAN provisioning tool can be downloaded here.Please see Yabby Edge LoRaWAN - Configuration and Usage. Note: It is important to configure the Region and Scanning parameters. 2. Setup the API Credentials on OEM Navigate to the 'Manage' dropdown on OEM and click on 'AP

Zilch RFID reader setup

Published January 26th, 2023 by Matthew Clark-Massera

Custom TTL RFID reader integration.  Wiring RFID Reader Wire Connect to Red - VCC/12V 12V power. It has been observed that the Purple Sys Rail out (~4.5V) on the Dart3 is able to power the reader.To use this connect to Purple on Dart3, Pin3 Black - GND Dart3 GND Green - TX Dart3 Pin 4 - Green - RX White - RX Dart3 Pin 10 - Brown - TX See DART3 12-wi

Dart2 Product Change Notifications (PCNs)

Published January 26th, 2023 by Matthew Clark-Massera

2020.10.26 - New Production Firmware 2.7

SensorNode LoRaWAN® Firmware Release Notes

Published January 27th, 2023 by Matthew Clark-Massera

v2.7 - Added AS923-4 region support for Israel v2.6 - Updated serial port commands for volume production - Fixed spurious reset indications in ABP 1.0 FCnt reset support, which could cause loss of downlink connectivity until the next rejoin v2.5 - Added 1.0.2rB version of region US915 - Added region AS923-2 from draft RP002-1.0.1 - Changes to test m

Guppy - Reporting Tamper

Published January 31st, 2023 by Matthew Clark-Massera

A popular use case for the Guppy is detecting movement and identifying tampering or unauthorized usage. This article provides some guidelines for Guppy setup to achieve this. The high level points are: Device configuration: disable the wake filter. How to pick up movement: using the "in trip" flag Why is there a delay? 1. Device Configuration The ke

Yabby 3 LoRaWAN® Provisioning Tool

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby 3 LoRaWAN is configured using a DMLink adapter, and this LoRaWAN Provisioning Tool. For a detailed description of the tool and parameters, please consult the Yabby 3 LoRaWAN® Configuration and Usage Guide.

Telematics Guru - Alert Configuration Examples

Published January 26th, 2023 by Matthew Clark-Massera

Alerts in Telematics Guru enables users to be notified when certain conditions for an asset is met. This article covers some of the common alert configurations. Low Battery Alert All Devices , wired and battery powered, have a 'battery good flag' - which is mapped to Digital Input 25 in Telematics Guru. You can use the Alert Wizard to create a Low B

Yabbys - Technical Drawing

Published January 31st, 2023 by Matthew Clark-Massera

Please find attached the technical drawings for the Yabby housings. Blueprint - Yabby.pdf (186 KB)

Yabby LoRaWAN® Config Cable

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby LoRaWAN device is configured with a USB cable and a special Tag-Connect adapter. Be sure to plug the Tag-Connect adapter pins into the Yabby PCB where it says "UART1". The USB part of the cable is the same as the config cable for the Guppy and Oyster LoRaWAN. The specification for that cable is here. It is an FTDI USB-TTL 3.3V cable. Due t

Oyster3 LoRaWAN - Certifications List

Published February 2nd, 2023 by Matthew Clark-Massera

The list below covers the certifications which the Oyster3 LoRaWAN has.  To view the specific test reports, see Certifications - [Oyster3 LoRaWAN]  (A login is required to view this page - Contact Support and we can provide access) EMC Certification EMC (Electromagnetic Compatibility) testing ensures that the Oyster3 LoRaWAN doesn't emit excessive a

Oyster 3 LoRaWAN® Firmware Release Notes

Published February 2nd, 2023 by Matthew Clark-Massera

v1.3 Improved GPS trip-tracking performance v1.2 Added Uplink 33 with timestamping and inactivity timerAdded Advanced Heartbeat features: Fix every nth heartbeat Extra heartbeats on trip end Improved GPS stabilityImproved battery statistics accuracyAdded position polling support in downlink 35 v1.1 First public release v1.0 First alpha test release

SensorNode Configuration App

Published January 27th, 2023 by Matthew Clark-Massera

Download the SensorNode config app here: https://www.oemserver.com/tools/SensorNodeLoRaWAN/ConfigTool/setup.exe

Technical Drawing - [Yabby3]

Published January 31st, 2023 by Matthew Clark-Massera

See attached Yabby3 housing drawing - providing external dimensions. If spare screws are required, the ones supplied are 2.5mm x 8mm screws from Bossard Yabby Housing Drawing  

Eagle - Product Change Notifications

Published January 27th, 2023 by Matthew Clark-Massera

2020.10.27 - UVLO Firmware Change

Yabby LoRaWAN® Config App

Published January 31st, 2023 by Matthew Clark-Massera

Download the Yabby LoRaWAN Config App here: https://www.oemserver.com/tools/YabbyLoRaWAN/ConfigTool/setup.exe The Configuration and Usage Guide explains the application and how to connect your computer to the Yabby. In short, you will need a Yabby Config Adapter, which plugs into the Yabby PCB near the label "UART1". 

Oyster 3 LoRaWAN® LED Behaviour

Published February 2nd, 2023 by Matthew Clark-Massera

The Oyster 3 LoRaWAN operates its LED from reset (due to battery insertion or downlink) until the end of the next uplink cycle. Thereafter, it is disabled to save power. After reset the following will be observed: A single 50 ms startup flash. A 4 second solid battery test indication. An additional 10 seconds solid if a brownout is detected. After w

SensorNode LoRaWAN® - Wiring up a DM Temperature sensor

Published January 27th, 2023 by Matthew Clark-Massera

DM produces I2C temperature probes. These can be connected to the SensorNode to read temperature at regular intervals. DM temperature probes use the following wiring colours: Red = Positive - connect to 3.3V Brown = Clock - connect to SCL Orange = Data - connect to SDA Black = Ground - connect to GND New DM Temp Sensor: In 2018 we introduced a new t

SensorData Housing Tech Drawing

Published January 31st, 2023 by Matthew Clark-Massera

See attached drawing for the dimensions of the housing, and distance between and size of the screw holes. All dimensions are in mm

SensorData LoRaWAN® - Configuration and Usage Guide

Published January 31st, 2023 by Matthew Clark-Massera

The SensorData provides a number of configurable parameters, to allow its behavior to be tailored to specific applications. Factors affecting the configuration you might choose include: How many messages per day your network will allow How often you intend to change the batteries, and the type of batteries in use How good the GPS reception is in you

SensorData LoRaWAN® Firmware Release Notes

Published January 31st, 2023 by Matthew Clark-Massera

v2.3 - Added 1.0.2rB version of region US915 - Changes to test mode for LCTT compatibility - Fixed empty uplink on port 8 at startup - Added AS923-2/3 from final RP002-1.0.1 - Updated serial port commands for volume production - Fixed spurious reset indications in ABP 1.0 FCnt reset support, which could cause loss of downlink connectivity until the

SensorData - SDI-12

Published January 31st, 2023 by Matthew Clark-Massera

SDI-12 is a low data rate protocol designed for agricultural and scientific sensors (SDI-12 website). Each sensor can have an address between 0 and 9 (inclusive), and allows for up to 10 different 'measurements'. Each of these measurements can actually return a number of different values. For example, a soil moisture probe may have a soil moisture a

2G/3G Multi-APN setup in Admin Parameters

Published January 25th, 2023 by Matthew Clark-Massera

2G/3G Only Note that this feature is only applicable to 2G and 3G devices   Digital Matter Cellular Devices have a number of ways to allow you to work with APNs. While the Auto-APN feature can be thought of as a way to get up and running quickly (plug and play), Multi-APN is a way to fix your APN settings and work with multiple roaming networks. Aut

SensorData LoRaWAN® - Configuration App

Published January 31st, 2023 by Matthew Clark-Massera

Download the app here:  https://www.oemserver.com/tools/SensorDataLoRaWAN/ConfigTool/setup.exe Notes : The app is for Windows only It automatically updates to the latest version before launching If the SensorData LoRaWAN device is asleep, it cannot detect that the cable has been plugged in. It must be woken up. To wake it, you can either hold the bu

SensorData LoRaWAN® - LoRaWAN® Setup

Published January 31st, 2023 by Matthew Clark-Massera

The SensorData LoRaWAN usually connects using Over The Air Activation (OTAA). When provisioning to a LoRaWAN 1.0 network, the following are required: DevEUI: Hard coded on devices. Can be read using the configuration app, or from a label printed on the device. JoinEUI / AppEUI: A 16 digit code. Uses either the default value (70-B3-D5-70-50-00-00-02

SensorNode - Digital Input Setup

Published January 27th, 2023 by Matthew Clark-Massera

General Setup The SensorNode has 2 digital inputs. These are general purpose on off inputs. They have configurable pull up/down resistors, to allow them to work with open drain style interfaces. The inputs will read as 'on' when driven above ~3.3 V, and 'off' when below ~0.8 V. The threshold voltages vary slightly depending on the pull up/down confi

SensorNode: Wiring up a DM Temp/RH sensor

Published January 27th, 2023 by Matthew Clark-Massera

DM produces I2C temperature and relative humidity (RH) sensors. These are also known as "ambient sensors". These can be connected to the SensorNode to read temperature and/or RH at regular intervals. DM Temp/RH sensors use the following wiring colours: Red = Positive - connect to 3.3V Brown = Clock - connect to SCL Green = Data - connect to SDA Blac

Getting a Sigfox device online

Published January 27th, 2023 by Matthew Clark-Massera

We sometimes find customers frustrated with getting the Oyster Sigfox device online for the first time. This is why, and how you can avoid frustration. Why is it not connecting? There are a few reasons: Most often, it is because the device cannot get a GPS fix. On initial start up (batteries inserted), the device must get a GPS fix before it sends a

Decoding the Oyster LoRaWAN® Payload

Published January 31st, 2023 by Matthew Clark-Massera

You can find the full payload specification and example decoder here. This decoder is written in Java Script and may be freely used as example code. To inspect the code, open this link and inspect the Java Script source. Usually this is done with F12 in your browser.    Oyster LoRaWAN Uplink Decoder Port: 1 Hex/Base64: 0030edec003224450000de { "type

Upgrading the Sigfox Config App

Published January 27th, 2023 by Matthew Clark-Massera

The latest version of the Config App will automatically check for updates each time you start it, so long as you are connected to the internet. If you had previously installed an older version of the application, you may see a message like this when installing the new version for the first time: In this case, you must first uninstall the old version

IoT Devices - Schedules

Published January 27th, 2023 by Matthew Clark-Massera

Out of the box, the SensorData/SensorNode is not configured to take any readings, and must be first configured by setting up schedules. Currently, there can be up to 5 different schedules, each with 4 items, which represent a single data source (analog input reading, GPS position, battery voltage, etc). Each schedule is completely independent, but i

G70-2G Release Notes

Published January 27th, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates 1.12 Improved run hour incrementation 1.11 Added Analogue Threshold support 1.10 Allow digital inputs to be configured as active low Ensure that pulse counters are mapped to the correct analogues 1.9 Enable support for QZSS Additional GPS regi

Decode SensorNode/SensorData LoRaWAN® Uplink Payload using your Browser

Published January 31st, 2023 by Matthew Clark-Massera

You can find the full payload specification here. We also provide worked examples, and a TTN decoder. This decoder is written in Java Script and may be freely used as example code. To inspect the code, open this link and inspect the Java Script source. Usually this is done with F12 in your browser. SensorNode/SensorData LoRaWAN Uplink Decoder Sensor

Setting up a Yabby Edge LoRaWAN Device via Helium

Published January 31st, 2023 by Matthew Clark-Massera

Known Limitations/Issues There are currently some limitations/issues on the network server end for this integration. The Yabby Edge LoRaWAN relies quite heavily on downlinks in order for the Location Engine to be able to send key positional and timing information down to the device. Due to network lag, if you are outside of America, downlinks usuall

ABP 1.1 Support

Published January 27th, 2023 by Matthew Clark-Massera

LoRaWAN devices have 2 ways of joining the network, OTAA or ABP.  In general, unless you have specific requirements, OTAA is easiest, well supported, and recommended by Digital Matter.  Some issues have been discovered with ABP on LoRaWAN 1.1.DM view 1.1 as currently 'experimental'. There are some known issues and the spec is not regularly updated b

Asset Bulk Update

Published January 26th, 2023 by Matthew Clark-Massera

There are multiple configuration options for assets.  Often when setting up system features, a similar configuration needs to be set for each asset, or even 1 single change may need to be made to all assets. Asset Bulk Update makes this management easily.  To make asset updates in bulk, go to Assets -> Manage Assets.  The Bulk Updatebutton will b

Linking Documents to Pre-Start Checklists

Published January 27th, 2023 by Matthew Clark-Massera

Documents are able to uploaded to Telematics Guru, and linked to Checklists.  The document is able to be viewed on mobile as part of a checklist This supports uploading and viewing documents such as JHAs (Job Hazard Assessment) Equipment Operation Manauls Other regulatory documents This allows all required documentation to be easily accessed when us

Packet Size on LoRa Networks - Structure of Network Pricing

Published January 27th, 2023 by Matthew Clark-Massera

There are several ways network providers could calculate packet size from a device causing differences in pricing structure. Depending on the pay structure, some networks might round to the nearest whole number It’s also possible to charge for the entire on-air packet, which is a suggestive 24 bytes long Packets starts with a preamble and hardware l

IoT Devices - Analogue Input

Published January 27th, 2023 by Matthew Clark-Massera

The SensorData and SensorNode have analogue inputs available - consult the Datasheet for the number available and input range.  Outputs on the device can be enabled just before sampling, to power external sensors. Sampling occurs over roughly 100 ms, in which multiple readings are taking, and the average is calculated to be sent over the network. Th

Create a New Organisation

Published January 26th, 2023 by Matthew Clark-Massera

Partners and Organisations In Telematics Guru Organisations are used in Telematics Guru to separate different end clients. You can have many organisations under one company, where end users usually log into an organisation to view their assets. Organisations need to be set up and structured by the account with partner level permissions. Partner (You

LoRaWAN® Devices - External Power

Published January 27th, 2023 by Matthew Clark-Massera

The SensorData LoRaWAN, SensorData Sigfox and SensorNode LoRaWAN devices can all be powered externally.  WARNING: do NOT use these products with batteries AND external power. It is either batteries OR external power. WARNING: maximum input voltage is 6V. Take care not to exceed this.  Specifications: 4-6V input voltage. 5V USB supplies will work. Do

Dart2 Firmware Release Notes

Published January 26th, 2023 by Matthew Clark-Massera

 Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates.  v2.16 / 3.16 Improved run hour incrementation v2.15 / 3.15 Added option for driver ID to temporarily override server-initiated immobilisation Invalid driver debugEvent level set to Severe v2.14 / 3.14 Fix for repeated "Modem turn off failed

Create Device on Sigfox Backend

Published January 27th, 2023 by Matthew Clark-Massera

Once the Device Type is created (explained here), you can add individual devices. This is straight forward: Login to your https://backend.sigfox.com account. Make sure the Device Type is setup. Click on Device in the top menu. Click New. Choose a group, if applicable. Fill in the various fields: Identifier is the Sigfox ID shown on the Oyster label.

TG Mobile App Overview Documents

Published January 26th, 2023 by Matthew Clark-Massera

A white label ready Telematics Guru Overview document can be found in the link below. Dropbox - Telematics Guru These provide an overview of capabilities found in the Mobile App and the TG web portal.Similar, Destination Despatch Overview which includes Mobile App features can be found here - Destination Dispatching 

BigSmall Byte

Published January 25th, 2023 by Matthew Clark-Massera

For example: 10000001 would be 1 hour 00000001 would be 1 minute The bigsmall byte is a way of storing two alternate units in one byte (like minutes and hours for example). The most significant bit of the byte is used to determine whether the data is in “big units” or “small units”. So with the minutes and hours example, if the most significant bit

Not Connecting - Oyster3 Cellular

Published February 1st, 2023 by Matthew Clark-Massera

The main reasons an Oyster3 would not be connecting as scheduled are as follows: Flat batteries Cellular reception or network coverage Platform setup SIM card issues Device issue This article covers how to troubleshoot issues, by checking and eliminating each of these items to isolate the root cause of the issue. If you are unsure, contact your loca

Unlocked vs Locked Devices

Published January 25th, 2023 by Matthew Clark-Massera

The final integration option as presented in the article on  choosing integration strategy allows for devices to bypasses the OEM Server which allows the device to connect to a system other than OEM. Once a device is unlocked - it cannot be used with a connector to send data as per options 2 or 3 of the integration strategies. .  Devices that are co

Times in the DM Protocol

Published January 25th, 2023 by Matthew Clark-Massera

This article gives some useful information about how times are sent in the Digital Matter cellular device protocol. For more detail on the protocol, request the integration documents from your local Digital Matter support contact. Format Times are sent as a count in seconds since midnight (00:00:00) 1 January 2013. This can be considered the Digital

The HTTP/HTTPS Connector

Published January 25th, 2023 by Matthew Clark-Massera

Please see our article Choosing an Integration Strategy for a discussion on the various integration options with our devices.  This article is to outline the function and features of the HTTP/HTTPS JSON connector and how they can be used in integrating our devices into a 3rd party platform. Contact our support team for integration documents containi

ELA Third-Party Bluetooth Tag Setup

Published January 27th, 2023 by Matthew Clark-Massera

ELA Innovations have a wide range of Bluetooth tags, suited to a variety of applications. ELA Tags have been integrated into device firmware, and Telematics Guru, so that they can be used with our BLE product line-up. ELA Tag Options ELA AI ELA DI ELA DO ELA ID ELA MAG ELA MOV ELA RHT ELA T (Including ‘T Probe') ELA PROX IR In Australia, ELA Innovat

Asset Billing Plans - TG-PPM,Classic,PRO

Published January 26th, 2023 by Matthew Clark-Massera

Telematics Guru provides different billing plans to suit different asset utilization requirements. This provides a great way to get the great features of Telematics Guru, but at a price point that suits the type of asset. To get more information about the cost of each plan, please contact your sales representative.  TG-Classic This is the default pl

Oyster Edge - Changing the Update Rate

Published February 1st, 2023 by Matthew Clark-Massera

The Oyster Edge has different configurable tracking modes to best fit a variety of applications. Additionally, if an asset is stolen, the unit can be put into Recovery Mode, where the unit will live-track with an increased update rate for a configured time period, to aid in asset recovery.  The below recordings show how to quickly and easily configu

SDI-12 samples

Published January 27th, 2023 by Matthew Clark-Massera

One probe: https://support.digitalmatter.com/a/tickets/10724 {"SeqNo": 47858,"Reason": 22,"DateUTC": "2020-03-12 03:49:22","Fields": [  {"DevAddr": 48,"DevId": "13CAMPBELLCLIM50501VUE-500001123","FType": 4}, {"MType": 0,"Ms": [0,0,0,30,207900,30,22800,610,101390],"FType": 5}]} Two Probes https://support.digitalmatter.com/a/tickets/7146 SDI12Sensorda

Movement Detection with No GPS Locations [Yabby3]

Published January 31st, 2023 by Matthew Clark-Massera

One application of interest for battery powered devices are door open/close alerts. To track things like unauthorised access to a room, building or container (perhaps with precious cargo inside). In such applications, where there is no available power source, we require a battery powered device like the Yabby3. Accelerometer Activity on the Yabby3-

PPM Calculator

Published January 26th, 2023 by Matthew Clark-Massera

This Calculator applies to the TG - Pay Per Message (PPM) plan for 'low use' assets that do not send many records. Note: a 'Message' corresponds to each individual record, or a line of Telemetry in Telematics Guru (Assets -> Telemetry). Some devices may log GPS points while moving, and upload in batches (e.g. the Oyster2). Note it is the number o

Provisioning for Telematics Guru on the Sigfox Backend

Published January 27th, 2023 by Matthew Clark-Massera

If you have registered Oysters on a private Sigfox account, and wish to connect them to Telematics Guru, you need to configure your Sigfox account to forward the data. This is done by adding a callback to the device type that you are using for your Oysters. First, log in to your private Sigfox account at backend.sigfox.com. Locate the device type th

Bolt2 Firmware Release Notes

Published January 25th, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates v1.21 (Big update!)  SDK and Modem Library Updates We can now reset the modem core separately from the application core to recover from modem faults. This allows for faster/better recovery when the modem freezes Numerous fixes and improvements

Eagle and Falcon - Estimating Battery Life

Published January 27th, 2023 by Matthew Clark-Massera

All about battery life! For a full discussion on battery life estimates, and monitoring your device battery levels to ensure timely replacement, see this article:  Battery Life, Battery Capacity Estimate & Low Battery Flag The Eagle and Falcon are both highly flexible devices, with a variety of inputs. Just some of the applications/functions whi

Falcon - Product Change Notifications

Published January 27th, 2023 by Matthew Clark-Massera

2020.10.27 - UVLO Firmware Change

Hawk - Connect an External Cellular Antenna

Published January 26th, 2023 by Matthew Clark-Massera

The Hawk comes fitted with internal cellular and GPS antennas. This makes deployment quick and easy.  Some users on the edge of cellular coverage may wish to fit an external cellular antenna to increase sensitivity.  Connecting an External Antenna A U.FL-SMA pigtail connector can be fitted to the PCB, and extended through the housing in order to con

Falcon - Temperature Readings in Telematics Guru

Published January 27th, 2023 by Matthew Clark-Massera

The Falcon Cellular is a super-smart, battery-powered tracking device in a rugged IP67 housing - in particular designed for asset location with temperature monitoring. This article will take you through the steps to read and report the I2C sensor readings. digitalmatter.com You can view the datasheet and read more about the falcon on our site! Getti

Disable In Trip Logging - Yabby Edge

Published February 2nd, 2023 by Matthew Clark-Massera

The Yabby Edge can track based on the following modes Movement Based - based on accelerometer activity Periodic Mode - update on an interval Once the device detects its in motion, it will start logging records and upload based on the below default parameters. Default Tracking Parameters - [Yabby Edge Cellular] For some applications, it may not be ne

Guppy LoRaWAN® Firmware Release Notes

Published January 31st, 2023 by Matthew Clark-Massera

v2.3 - Added 1.0.2rB version of region US915 - Changes to test mode for LCTT compatibility - Fixed empty uplink on port 8 at startup - Added AS923-2/3 from final RP002-1.0.1 - Updated serial port commands for volume production - Fixed spurious reset indications in ABP 1.0 FCnt reset support, which could cause loss of downlink connectivity until the

Oyster Sigfox Battery Curves

Published January 27th, 2023 by Matthew Clark-Massera

The Oyster Sigfox reports its battery voltage in each update message. Since it supports both Alkaline and Lithium battery chemistries, this value indicates a different remaining capacity depending on what type of batteries are installed. Some typical discharge curves are shown below. The traces are taken from test units in the RCZ1 (Europe / South A

Setup Checklist to Capture Maintenance

Published January 27th, 2023 by Matthew Clark-Massera

Checklists can be used to capture required repairs/maintenance on equipment on an ad-hoc basis. This gives the added ability to capture the maintenance/damage at the place and time that the damage has happened and needs to be reported. To generate regular maintenance jobs at set intervals (i.e. every 10 000km or 5000 run hours) - we can use the Sche

"Edge" vs 'Traditional' GPS Devices [Oyster Edge]

Published February 1st, 2023 by Matthew Clark-Massera

Here are the differences between our Edge and Non-Edge (Tradtional) Devices - "Edge" vs 'Traditional' GPS Devices : Digital Matter Support 

Telematics Guru Release Notes

Published January 26th, 2023 by Matthew Clark-Massera

Information around TG updates and new features are sent out to partners via our mailing list- click here to Sign Up Past Release Emails: May 2023 April 2023 March 2023 February 2023 November 2022 October 2022 September 2022 August 2022 July 2022 May 2022 April 2022 March 2022 February 2022 December 2021 October 2021 September 2021

Run Hours + Odometer in TG

Published January 26th, 2023 by Matthew Clark-Massera

Run Hours + Odometer in Telematics Guru Telematics Guru can calculate run hour and odometer estimates based on device data. It does this in the following way: Run Hour Calculation The time for which an asset's 'Ignition' input is active is added up by the system to provide the result. By default, for DM devices this is Digital Input 0.  If you are u

DC-DC Step Down Converters

Published January 27th, 2023 by Matthew Clark-Massera

Occasionally we want to install a device or peripheral in an asset - and the only available voltage source is higher than the maximum input voltage of our device.  Input Voltage Range Devices 5-16V Eagle, Falcon 8-36V Dart2, G62, G62 LoRa 8-45V G120 We can use a DC-DC converter to drop the voltage down to a suitable level. All DC-DC converters will

Inactivity Monitoring/Timer [Remora3]

Published February 2nd, 2023 by Matthew Clark-Massera

The Inactivity Timer is a simple timer that starts when a device ends it's trip. Once the configured time period has elapsed, a specified digital input is set to '1' - and the device can be set to upload immediately if required.  Some applications include: As an operations tool, to track churn, demurrage, or otherwise underutilised assets. For examp

SIM Cards and Data Usage - [G120]

Published January 31st, 2023 by Matthew Clark-Massera

Disclaimer This article is intended to assist partners in selecting between LTE-M/NB-IoT, determining costings, and choosing SIM providers. Advice is general and partners should conduct their own testing and make an informed decision. It should be noted that Digital Matter supply devices globally, but have offices based in the US, South Africa and A

Tenet Ultrasonic Fuel Sensor

Published January 31st, 2023 by Matthew Clark-Massera

The G120 (firmware 2.12 and above) supports the use of the Tenet UL212 fuel sensor. The sensor measures the fuel level height and the temperature of the fuel. When connected to a G120 via the RS232 port – the fuel level and temperature can be reported to the server in specified Analogues.  Additionally, readings can be made while out of trip and a d

Digital Matter I2C Temperature Probe Pinout

Published January 31st, 2023 by Matthew Clark-Massera

Several of our devices have an I2C interface, for connecting sensors. For a list of currently supported sensors, see Supported Sensors and Inputs. Sensors need to be integrated into device firmware before they can be used - but this is typically not a difficult process. Speak to us if you have specific requirements.  We manufacture a 2m long tempera

Connecting the MLX90640 Infrared Camera

Published January 31st, 2023 by Matthew Clark-Massera

The MLX9060 I2C infrared camera can be directly connected to the Eagle I2C port as shown below: However, for proper low noise performance, a 100 nF and a 10 uF decoupling capacitor are required. They should be as close to the sensor pins as possible. If you don't want to create a PCB breakout board for this purpose, it is possible to carefully solde

Yabby Edge LoRaWAN- Device management and Almanac Downloads

Published January 31st, 2023 by Matthew Clark-Massera

Unlike the full featured GPS receivers in most devices, the LR1110 module in the Yabby Edge lowers the total fix energy by relying on cloud based post-processing for the position calculation. This allows it to skip the power-hungry ephemeris download portion of the GPS fix process. However, not having the ephemeris makes it harder to locate the GPS

G62 - Technical Drawing

Published January 27th, 2023 by Matthew Clark-Massera

Please find attached the technical drawings for the G62 housing.  Blueprint - G62.pdf

Setting up a Yabby Edge LoRaWAN Device via LoRIot

Published January 31st, 2023 by Matthew Clark-Massera

1. Setup your Yabby Edge LoRaWAN devices using the LoRaWAN Provisioning Tool The LoRaWAN provisioning tool can be downloaded here.Please see Yabby Edge LoRaWAN - configuration and Usage. Note: It is important to configure the Region and Scanning parameters. 2. Enable Uplink/Downlink data There are two principle objectives: Allow Loriot to send data

Alert on After Hours Movement

Published January 27th, 2023 by Matthew Clark-Massera

Available on: Eagle Oyster2 Remora2 Yabby GPS Yabby Wifi The devices can be configured to use alternate logging parameters based on the time of day. The time of day which alternate parameters are used is termed After Hours. They can also be configured to alert on 'movement'. What is meant by movement varies depending on the parameters used.  These u

Oyster Sigfox Default Settings

Published January 27th, 2023 by Matthew Clark-Massera

The settings that an Oyster Sigfox ships with are chosen for a good out-of-box demo experience. When optimizing your solution, you may want to change them to achieve greater battery life. The default settings are shown below.  Out of Trip: 24 hour heartbeats - attempt to a GPS fix and send it on the Sigfox network every 24 hours. In Trip: Trips star

Panic/Duress Alert on Telematics Guru

Published January 26th, 2023 by Matthew Clark-Massera

This article explains how to setup the alert on TG. Before you Start. Remember to check that the internal back up battery is plugged in Make sure the hardware is setup correctly. Please see the Install and Setup a Duress button guide   Simple Alert Steps Step 1: Setup the IO Mapping Go to Assets->Manage Assets Click on the asset link to bring up

Telematics Guru - ALR Guide

Published January 26th, 2023 by Matthew Clark-Massera

Telematics Guru ALR (Asset Location and Recovery) is a simplified version of Telematics Guru providing tracking essentials at an excellent price point. It is intuitive, easy to use and has been carefully designed to deliver the information you need when you need it. Note If this is your first-time using Telematics Guru, please make sure you read the

Yabby Edge LoRaWAN - Certifications List

Published January 31st, 2023 by Matthew Clark-Massera

The list below covers the certifications which the Yabby Edge LoRaWAN has.  To view the specific test reports, see Certifications - [Yabby Edge LoRaWAN]  (A login is required to view this page - Contact Support and we can provide access) EMC Certification EMC (Electromagnetic Compatibility) testing ensures that the Yabby Edge LoRaWAN doesn't emit ex

Utilisation report

Published January 26th, 2023 by Matthew Clark-Massera

The Asset Utilisation is designed to classify assets as 'Utilised' if they have the following conditions: Time spent IN TRIP OUTSIDE a specific GEOFENCE BY selected assets WITHIN a declared time period.  This is useful for fleet management and tracking depot usage, or time spent outside a particular area.The report is available in a Detailed and sum

Dingtek Cement Drum Sensor

Published January 31st, 2023 by Matthew Clark-Massera

The G120 (firmware 2.9 and above) supports the use of the Dingtek DZ300 cement drum sensor. The sensor measures the RPM and direction of barrel rotation. When connected to a G120 via the RS232 port - the RPM is reported to the server in Analogue 11, with positive or negative values to indicate direction.  Wiring The sensor must be powered, and also

IoT Devices - Digital Inputs

Published January 27th, 2023 by Matthew Clark-Massera

Digital inputs are available on the SensorData and SensorNode. These can be used to monitor the state of external devices or switches, or to count pulses - from a rain gauge, for example. The inputs have a maximum input of 48V, and anything about 2.5V or above is considered 'on'.  Hardware Capabilities SensorData LoRaWAN: 2 x DI on new stock. Only 1

Transported Trips - Prevent towing incrementing Run hours and Odometer

Published January 27th, 2023 by Matthew Clark-Massera

Digital Matter tracking devices cater for a number of different ways to start a trip. When a device is in trip, it's "Trip Status Flag" will be set in the digital inputs (separate to bit 0). Telematics Guru and other software platforms can utitlise this to aid in determining when a device is in a trip. Input 0 (bit 0) is the IGNITION input and Telem

Generating Yabby Edge LoRaWAN® Downlinks

Published January 31st, 2023 by Matthew Clark-Massera

You can find the full downlink specification here .

Default Tracking Parameters [G120]

Published January 31st, 2023 by Matthew Clark-Massera

Below is how a G120 operates out of the box Stationary - Hourly Heartbeats The device will log a heartbeat record, connect to the server and refresh its GPS data every 60 minutes. Trip Tracking - Wired and Emulated ignition - The G120 will start a trip if either the Ignition wire is pulled high, i.e, over 5v is applied to the ignition wire, or Movem

Yabby3 - Tracking Modes

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby3 operates in a similar way to the Oyster3. Default Parameters - Out of the box, the device will: Heartbeat every 12 hours Log a position every 2 min, and upload every 30 min while in trip.  The Sony GPS module used in the Yabby3 has two operation modes Performance: The default mode of operation. The GPS works slightly harder to get a fix,

SMS Commands

Published January 25th, 2023 by Matthew Clark-Massera

SMS commands can be sent to the device to get the device on-air. Any other configuration is done over the air. SMS’s will only be received when the GSM modem is powered on. When the device is in its low power “sleep” mode the GSM modem is off. Cycle the external power or toggle the ignition line to initiate a wakeup and server connection attempt. NB

Speed Monitoring [G120]

Published January 31st, 2023 by Matthew Clark-Massera

The G120 has an onboard speeding parameter which allows a maximum speed Threshold (km/h) to be stored on the device. If the Threshold speed is set, the device will sound a buzzer output when the GPS speed exceeds the Threshold. The buzzer will remain active until the GPS speed drops by the Delta (km/h) value below the Threshold.  Notes: This has no

Oyster Sigfox Downlink FAQs

Published January 27th, 2023 by Matthew Clark-Massera

My Oyster seems to be in a downlink request/ack loop?  Why is my Oyster sending so many message type 1's? One of the most common setup mistakes we see is setting "Downlink mode" to DIRECT. It should be set to CALLBACK.  This is accessible from Device Type -> Edit Device Type (click on the name you wish to edit) -> Information Sheet -> Edit

Setup For Pivotel Smartone devices

Published January 27th, 2023 by Matthew Clark-Massera

Telematics Guru can accept data from Pivotel SmartOne Devices.  To send data to Telematics Guru: Ask Pivotel to point your Smartone device to  http://<device-region>.telematics.guru:8080 Text When entering the device serial into Telematics Guru, please enter the entire serial, including any hyphens. The device region in the URL is important to

TG App - Managing Trips and Logbooking

Published January 26th, 2023 by Matthew Clark-Massera

The Telematics Guru app allows for a convenient way for business and drivers to keep electronic log books. A user can be set up so that in the app, they will be able to see a list of their trips. "Their" trips are any trips where they were the driver. Using the app is quite simple and self explanatory (or so we hope!) - along with the setup. However

Creating Assets in Telematics Guru

Published January 26th, 2023 by Matthew Clark-Massera

To monitor or track an asset, it must be created on Telematics Guru. You can either create a single asset, duplicate an asset from an existing one, or Bulk import a csv of prepared assets. Creating a single Asset Login to Telematics Guru.  If you are mapped to multiple organisations, be sure to select or switch to the organisation you wish to create

Third Party Device Support in Telematics Guru

Published January 27th, 2023 by Matthew Clark-Massera

Telematics Guru supports a number of 3rd party (non-DM) device types and BLE tags. While our range is extensive, there may be specific niche devices best served by a 3rd party device - or in some cases a user may wish to use an existing fleet of devices on TG. Supported Device List The current list of integrated devices in TG can be viewed by headin

Asset Health Tracking

Published January 26th, 2023 by Matthew Clark-Massera

Asset Health gives status summary information at a glance, and allows you to investigate and address unhealthy assets. Organisations and Users need to have Asset Health permissions enabled to be able to use this feature. The Organisation must have Asset Health Enabled under functionality. Go to Admin > Organisations and edit the organisation you

Fair Usage Policy

Published January 26th, 2023 by Matthew Clark-Massera

This Fair Usage Policy document details what Digital Matter considers acceptable usage of its Telematics Guru and OEM Server software. Digital Matter may withhold service based on this policy. Digital Matter will endeavour to accommodate and support all clients.   Record Limits: The logging period should not be faster than 30 seconds, averaged over

Advanced Scanning Parameters

Published January 27th, 2023 by Matthew Clark-Massera

When scanning for Bluetooth® devices there are many options to consider. Should the device actively or passively scan? What technology should be used? These options affect the power usage, what tags are found and what data is retrieved from said tags. The device can be configured using the following parameter tab: Use Active Scanning - If this is se

Delayed Uploads on Hard-Wired Devices

Published January 25th, 2023 by Matthew Clark-Massera

Apart from general connectivity issues (such as limited coverage and network congestion) causing upload delays, certain events like frequent input switching (see example below) can cause delays in transmission. A good example that often worries partners is experiencing delays when the External power (VExt) input quickly changes between multiple stat

Oyster Sigfox: In Trip vs. Out Of Trip

Published January 27th, 2023 by Matthew Clark-Massera

The Oyster Sigfox device has 2 main states, in-trip or out-of-trip. The device behaves differently in the two states. The configurable parameters mentioned below, and many more, are explained here. What qualifies as a trip? The Oyster Sigfox device uses the accelerometer to decide on its trip status. Accelerometer movement will start a trip, and kee

Dart3 FAQ

Published January 26th, 2023 by Matthew Clark-Massera

How do I install the device?  How the device is ultimately installed is dependant on the application. E.g. Are inputs to monitor duress buttons/PTOs etc required? Is driver ID/Immobilisation required See the following guides. Elements of each may be required for your specific application 3-Wire Install - [Dart3] Monitor a PTO/Fuel Pump - Dart3 Set U

Dart Harness Definition

Published January 26th, 2023 by Matthew Clark-Massera

Tags in Telematics Guru

Published January 26th, 2023 by Matthew Clark-Massera

Adding Tags to Telematics Guru To set up a tag in Telematics Guru, it is the same process as creating an asset. You can see the full guide here. Accessing Tag Locations and Telemetry There are now two places where you can view the location of Bluetooth tags. The Live map and the Tags section. Tags on the Live Map When you click on a gateway asset on

White Label the Installer Page

Published January 25th, 2023 by Matthew Clark-Massera

By adjusting the query string parameter in the URL, partners can remove branding from the OEM Installer page,  Standard URL - oemserver.com/installer Example -  https://www.oemserver.com/installer?Name=WhiteLabel By adding ?Name=<partnername> the page name will be changed and all branding is removed. This can be used to allow end users to cond

Sealing the Device [Oyster3]

Published January 31st, 2023 by Matthew Clark-Massera

The Oyster3 has an IP68 and IK07 rated housing. The device must be sealed carefully to achieve the IP68 rating. Ensure that the clear silicon seal is in good condition, is lying flat, and is not fouled by any plastic debris or other material. Close the housing, and gently squeeze it shut. Foam on the lid will compress against the batteries, holding

Remora Firmware Release Notes

Published February 2nd, 2023 by Matthew Clark-Massera

As new versions of firmware are released, the release notes will be updated below. Subscribe to our technical newsletter to be notified of bug fixes and firmware updates. v1.41 Fixed low voltage behaviour for older devices v1.40 Added an AutoAPN entry. v1.39 Improved low battery voltage behaviour v1.38 Completed third party server support Added geof

Hawk Sensor Support

Published January 26th, 2023 by Matthew Clark-Massera

For a list of supported sensors for the Hawk and other devices, see Supported Sensors and Inputs For information on configuring various sensors, check the other folders in the Hawk section of this knowledgebase 

Oyster2 - Getting Started

Published February 1st, 2023 by Matthew Clark-Massera

The Oyster2 is a compact, rugged GPS tracking device that has been designed for tracking containers, trailers, skip bins, and other assets where super-long battery life is required without sacrificing the frequency of updates and performance. This getting started guide is only for the Oyster2 cellular version which comes in 2G or 4G Cat-M1/Nb-IoT. T

G62 LoRaWAN® Digital Output Functionality

Published January 31st, 2023 by Matthew Clark-Massera

The green wire on the G62 LoRaWAN harness is a digital output, of a switched to ground type. The output has 2 states: Disabled - The output is of high impedance (no connection) Enabled - The output is connected to ground (black wire on the harness) A common use would be to control a relay, which could in turn be used to control a higher power (or is

Oyster Edge - Default I/O Mappings

Published February 1st, 2023 by Matthew Clark-Massera

Here are the Default I/O Mappings for Digital Matter's Oyster Edge tracker. You can change some of these mappings on OEM server - we do not recommend changing these unless you know what you are doing.These mapping can be very handy to identify and debug issues.  For example, if the device is connecting to the server/platform intermittently, this may

Use Telematics Guru to Generate LoRaWAN® Downlinks

Published January 31st, 2023 by Matthew Clark-Massera

Our LoRaWAN® device range can have some parameters configured over the air via downlink. The downlinks are detailed in the Integration document for each device.  For those using Telematics Guru, LoRaWAN downlinks strings can be generated from the UI. The user will need the LoRaWAN View and LoRaWAN Manage permissions to view the options presented bel

Oyster Rugged - Technical Drawing

Published February 1st, 2023 by Matthew Clark-Massera

Please find attached the technical drawings for the Oyster Rugged housings.  Blueprint - Oyster Rugged.pdf

Yabby LoRaWAN® Integration

Published January 31st, 2023 by Matthew Clark-Massera

The attached document describes all of the uplink and downlink message requirements for working with a Yabby LoRaWAN device. The downlink messages are not required for a simple implementation.

Oyster Standard -> Rugged Housing Adapter Drawing

Published February 1st, 2023 by Matthew Clark-Massera

See attached technical drawing for an Adapter Plate for the Oyster. If a custom mount has been designed for the Oyster white polycarbonate housing, this adapter plate will allow a Rugged Housing to be fitted to the same mount. OysterAdapterPlate.pdf

Oyster2 Cellular Battery Life Estimate Calculator

Published February 1st, 2023 by Matthew Clark-Massera

Use the attached spreadsheet for to determine  rough estimates  for battery life for the Oyster Cellular. The results cannot be guaranteed.  Note the option to select battery chemistry: LiFeS2 vs LTC Note the average time to GPS fix varies with the logging period - more frequent logs means that the GPS module is downloading fresh aiding data, and st

Oyster2 - FAQ

Published February 1st, 2023 by Matthew Clark-Massera

How long will the batteries last? Short answer: Up to 7 years at 1 daily update. Around 1-3 years generally with other configurations and applications.          Long (more accurate) answer: It depends on many things, see  here  for details along with a battery life calculator.      How do I change the update rate? See  How to change the update rate

Oyster2 Tip Detection

Published February 1st, 2023 by Matthew Clark-Massera

Overview The Oyster2 supports detecting and counting 'tip' events, and keeping track of rotations. The feature functions in the same manner as the Remora2, but with improved measuring ability since the accelerometer is roughly centred in the device housing.  This feature is available on firmware version 2.12/3.12 and above. Device Orientation  The d

Oyster Cellular Battery Capacity Estimate

Published February 1st, 2023 by Matthew Clark-Massera

It is useful to estimate the remaining capacity of the Oyster Cellular batteries. The nature of the Lithium AA batteries (LiFeS2) recommend for the Oyster requires a capacity estimate to be made based on sampling the battery voltage after at least 3 hours at a low current. The Oyster attempts to sample the battery voltage at a low current, and the h

Radio Equipment Directive DoC

Published February 1st, 2023 by Matthew Clark-Massera

The DoC is attached. For more information, contact support@digitalmatter.com DoC Oyster.pdf

Oysters - Technical Drawing

Published February 1st, 2023 by Matthew Clark-Massera

Please find attached the technical drawings for the Oyster housings. Blueprint - Oyster.pdf

Oyster Cellular Battery Life Estimate Calculator

Published February 1st, 2023 by Matthew Clark-Massera

See attached spreadsheet for a calculator to determine rough estimates for battery life for the Oyster Cellular.  Note the average time to GPS fix varies with the logging period - more frequent logs means that the GPS module is downloading fresh aiding data, and stays 'hot', so it will more easily acquire a subsequent fix.  In general around 60s for

Bluetooth® Long Range

Published January 27th, 2023 by Matthew Clark-Massera

Bluetooth 5 introduced two new technologies, one for extending the range of Bluetooth® at the expense of data rate (LE Coded - henceforth referenced as "long range") and one for increasing the data rate at the expense of range (LE 2M). These are supplement to the standard Bluetooth® technology (LE 1M). Theoretically, Bluetooth® long range devices co

G62 - Analogue input serial range (Deprecated)

Published January 27th, 2023 by Matthew Clark-Massera

The initial run of G62s was originally produced with an Analogue Input. This is why a parameter exists for this function in OEM - to ensure backwards compatibility.  All G62s with serials below 267555 (not inclusive) have an Analogue input All serials 267555 and above do not have an analogue input For devices with the input, the green wire is a shar

Which LoRaWAN® Spec does DM comply with?

Published January 27th, 2023 by Matthew Clark-Massera

The Oyster supports the LoRaWAN 1.0.2, 1.0.3, and 1.1 specifications. Please note however that at this time (Mar 2019), most network servers do not have complete or correct 1.1 support, and there is no official LoRaWAN 1.1 certification process, so the 1.1 protocol is essentially still experimental across the industry.

Why Aren't I Receiving my Email/SMS Alerts or Reports?

Published January 26th, 2023 by Matthew Clark-Massera

In some rare cases, notifications (email, SMS, app) stop being received by the user.  Typically, it is for one of the following reasons: The alert/report we are expecting to receive was not actually generated by TG in the first place, so there was no notification to send Organisation Notification Send Limit has been reached Caught in user's mailbox

DM LoRaWAN™ Default Application EUI's (AppEUI)

Published January 27th, 2023 by Matthew Clark-Massera

This table provides the Default Application EUIs for Digital Matter's various LoRaWAN enabled products. These App EUIs are the defaults, and can be reconfigured with the configuration app and cables. Device Default App EUI Oyster based on LoRaWAN Technology 70B3D57050000000 Guppy based on LoRaWAN Technology 70B3D57050000001 SensorData based on LoRaW

Hawk - Connecting GA Weather Station

Published January 27th, 2023 by Matthew Clark-Massera

Related Articles Please ensure to also read the below for full details on configuring Tasks for the Hawk Hawk Operation - Task Schedules   3rd Party Sensor The GA Weather Station is a 3rd Party sensor - the advice given below is general. Specific guidance on installation and usage should be obtained directly from the manufacturer. The instructions b

Introducing the Yabby3

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby3 is the next-generation of our Yabby series. It is an ultra-rugged GPS asset tracking device featuring 10+ years battery. Key Features: Deploy-once battery life with up to 10+ years on only 3 x AAA user-replaceable batteries Powered by off-the-shelf Alkaline or Lithium (LiFeS2) batteries Tracks assets when they’re on the move and enters sl

Can't Login to the Telematics Guru App?

Published January 26th, 2023 by Matthew Clark-Massera

Step 1 Sign In on the Telematics Guru mobile app using your reseller-provided login details. If you do not yet have login credentials or have forgotten them please contact your reseller. Alternatively, you can retrieve your password using your company URL.  Step 2 Open your preferred smartphone web browser, and type in your TG URL (https://company.t

Decoding the Yabby LoRaWAN® Payload

Published January 31st, 2023 by Matthew Clark-Massera

You can find the full payload specification and example decoder here. This decoder is written in Java Script and may be freely used as example code. To inspect the code, open this link and inspect the Java Script source. Usually this is done with F12 in your browser.   Yabby LoRaWAN Uplink Decoder Port: 1 Hex/Base64: 0030edec003224450000de { "type":

LoRaWAN® Config Cable

Published January 27th, 2023 by Matthew Clark-Massera

Digital Matter first generation Sigfox and LoRaWAN devices require a configuration cable in order to program parameters, set LoRaWAN regions, and read device information (AppKey, DevEUI, PAC etc) It is strongly recommended you purchase a cable from Digital Matter. Damage caused to devices by your own cable is not covered under warranty. The cable su

SIM Cards and Data Usage - [Yabby Edge Cellular]

Published February 2nd, 2023 by Matthew Clark-Massera

Disclaimer This article is intended to assist partners in selecting between LTE-M/NB-IoT, determining costings, and choosing SIM providers. Advice is general and partners should conduct their own testing and make an informed decision. It should be noted that Digital Matter supply devices globally, but have offices based in the US, South Africa and A

Getting Started - Trips

Published January 26th, 2023 by Matthew Clark-Massera

Digital Matter tracking devices cater for a number of different ways to start a trip. Input 0 (bit 0) is the IGNITION input and Telematics Guru uses this to work out if the a device is in a trip.      System Parameters Types of Trips Trip Based V Non Trip Asset Defaults Set to Periodic Only System Parameters  Movement Trips (Pictured - Dart2 Paramet

Yabby LoraWAN® - Configuration and Usage Guide

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby LoRaWAN provides a number of configurable parameters, to allow its behavior to be tailored to specific applications. Factors affecting the configuration you might choose include: How many messages per day your network will allow How often you intend to change the batteries, and the type of batteries in use How detailed a bread-crumb trail

Alerts - Set up an Alert with the Wizard

Published January 26th, 2023 by Matthew Clark-Massera

Telematics Guru (TG) caters for Alerts to be setup on a wide range of different criteria, or "conditions". An Alert Condition is a statement about device information that results in the Alert either being "Active" or not.For example: "External Voltage < 9V" will be active if the external device power is disconnected and the voltage drops below 9

Introducing the Dart3

Published January 25th, 2023 by Matthew Clark-Massera

The Dart3 is our robust and affordable vehicle tracking device with inputs/outputs, remote immobilization for fleet management, driver ID, driver safety and behavior monitoring, theft recovery, and more Key Features: High-precision GNSS tracking device Wired or Optional OBDII or cigarette lighter power harness available for plug-and-play installatio

Recovery Mode - Yabby Edge

Published February 2nd, 2023 by Matthew Clark-Massera

Recovery mode can be used to help recover a stolen asset.  When set, a device reports more frequently, and begins 'live tracking' when on the move. NOTE: While there are no additional charges involved in setting Recovery Mode, the following points needs to be kept in mind Increased data usage will be seen until Recovery Mode is deactivated. Signific

Digital Matter LoRaWAN® stack join schedule

Published January 27th, 2023 by Matthew Clark-Massera

Digital Matter devices, based on LoRaWAN™ technology, will attempt to join a LoRaWAN network. The join is attempted when they are set to Over The Air Activation (OTAA), which is the default setup. The join requires an exchange of messages, initiated by the device, to the network, to do a key exchange and establish the keys for the subsequent communi

Setting up Stationary Bluetooth® Gateways

Published January 27th, 2023 by Matthew Clark-Massera

Our range of Bluetooth® enabled gateway devices and tags allow for a variety of low-cost asset tracking solutions. See - Asset Tracking With Bluetooth® - Application and Device Guide.  A key use-case is inventory and asset management across multiple sites.  Gateway devices are placed in warehouses, installed in delivery vehicles Bluetooth tags are p

Yabby 3 LoRaWAN® Battery Life Estimate Calculator

Published January 31st, 2023 by Matthew Clark-Massera

See the attached spreadsheet to help estimate the battery life of an Yabby 3 LoRaWAN Note There are many factors that determine how long batteries will last, do not take this calculator as a guarantee, it is only meant as a guide.   Click to Download the Yabby3 LoRaWAN Battery Life Calculator Excel File  

Oyster Sigfox Battery Life Estimate Calculator

Published January 27th, 2023 by Matthew Clark-Massera

See attached spreadsheet for estimating the Oyster Sigfox Battery Life. 

Oyster LoRaWAN® - Adjusting GPS Fix Settings

Published January 31st, 2023 by Matthew Clark-Massera

The Oyster provides a number of settings to control the minimum requirements for an acceptable GPS fix. Each of the settings mentioned in this article are more comprehensively described here. Devices are shipped with relatively loose requirements for a fix - shown below. This generally speeds up fixes and allows fixes in adverse conditions. Simply p

Sealing the Device [Remora3]

Published January 31st, 2023 by Matthew Clark-Massera

The Remora3 has and IP68 and IK07 rated housing. The device must be sealed carefully to achieve the IP-68 rating. Ensure that the clear silicon seal is in good condition, is lying flat, and is not fouled by any plastic debris or other material. Close the housing, and gently squeeze it shut. Foam on the lid will compress against the batteries, holdin

Guppy Bluetooth® - Getting Started

Published January 27th, 2023 by Matthew Clark-Massera

Introduction  The Guppy is a compact, rugged Bluetooth® tag perfect for low-cost monitoring of assets. The Guppy Bluetooth® integrates with other Digital Matter devices that support Bluetooth®, or they can be used with your own Bluetooth® mobile applications. Guppy Bluetooth® Tag Read more about this on our site! In the Box  You will receive a Guppy

Hawk - Digital Input Battery Life Effects

Published January 27th, 2023 by Matthew Clark-Massera

Hawk Technical Specifications can be found here - https://www.digitalmatter.com/devices/hawk/hawk-tech-specs/ There is 1 x Digital Input on the Hawk baseboard, with the below spec Configurable pull up/pull down 0-40V DC input range On/Off thresholds On >2V Off <1 V Can be used for pulse counting (max 40Hz) The Digital Input can be used to moni

G62 LoRaWAN® Internal LED Behaviour

Published January 31st, 2023 by Matthew Clark-Massera

One short flash and one longer flash Reset indication Rapid short flashes for 10 seconds Invalid configuration detected at startup (use config app to set region) Short flash, once per second Heartbeat or movement check in progress Medium flash, once per second Trip in progress Up to ten long flashes in two seconds Transmission failed due to interfer

G62 LoRaWAN® Config App Download

Published January 31st, 2023 by Matthew Clark-Massera

https://www.oemserver.com/tools/G62LoRaWAN/ConfigTool/setup.exe

G62 LoRaWAN® On-Board Odometer

Published January 31st, 2023 by Matthew Clark-Massera

The G62 LoRaWAN® keeps an on-board odometer and run-time accumulator. Given the potential for uplinks to not be received on the server, uploading a count provides a robust solution.  The run hours and odometer are accumulated when the device is in trip - and the value is uploaded every 24 hrs by default. How to configure this period, and information

Connecting the Guppy to Telematics Guru over Actility

Published January 31st, 2023 by Matthew Clark-Massera

The process for connecting the Guppy to TG via Actility is the same as per the Oyster, aside from the destination URL. See here: Oyster - Connecting to TG over Actility Configure your application server, AS routing profile and device to have names relevant to the Guppy. When adding a route (Step 5 of the Oyster Guide) use the URL specific to your re

Encoding the Yabby 3 LoRaWAN® Downlink

Published January 31st, 2023 by Matthew Clark-Massera

You can find the full payload specification here, and an uplink decoder here. This encoder is written in Java Script and may be freely used as example code. To inspect the code, open this link and inspect the Java Script source. Usually this is done with F12 in your browser.  Yabby 3 LoRaWAN Downlink Encoder Port: 1 Hex: 00981e8a8a1f0201 Base64: AJg

Yabby Edge - Upload Settings - Early Cellular Registration AbortYabby Edge - Upload Settings - Early Cellular Registration Abort

Published February 2nd, 2023 by Matthew Clark-Massera

Applicable to next-gen devices using the Nordic NRF9160 modem A failed upload uses up to 20 times the power of a successful upload. This is because a failed upload scans the bands for 3 minutes (registration timeout), while a successful upload is typically done within 5 – 10 seconds. A failed upload is just a complete waste of energy! Since we spend

Decoding the Yabby 3 LoRaWAN® Uplink

Published January 31st, 2023 by Matthew Clark-Massera

You can find the full payload specification and example decoder here, and a downlink encoder here. This decoder is written in Java Script and may be freely used as example code. To inspect the code, open this link and inspect the Java Script source. Usually this is done with F12 in your browser.  Yabby 3 LoRaWAN Uplink Decoder Port: 1 Hex/Base64: 00

Critical Parameters [Yabby Edge Cellular]

Published February 2nd, 2023 by Matthew Clark-Massera

Here are a few steps on how partners can gain more from our Yabby Edge devices. These steps not only provides better performance but can also extend battery life and save money. While taking very little time to implement (5-10 mins). Important! It is always recommended to test new firmware and settings on a couple of devices before deploying across

Yabby 3 LoRaWAN® Firmware Release Notes

Published January 31st, 2023 by Matthew Clark-Massera

v1.1 First release

Configure I²C Sensor Readings

Published January 26th, 2023 by Matthew Clark-Massera

The I²C interface is commonly used for connecting sensors to data-logging devices like the Hawks. I²C Sensors use 3 lines Power (typically 3V3, but sometimes 5V) SDA (Serial Data Line) - data is transmitted over this line SCL (Serial Clock) - Clock signal I²C is a multi-controller/multi-target interface - meaning multiple sensors can be connected to

G62 LoRaWAN Certifications

Published January 31st, 2023 by Matthew Clark-Massera

This article specifies the documentation related to compliance tests, reports and certifications that the G62 LoRaWAN device has undergone. Below is a list of certifications available for the G62 LoRaWAN device and their descriptions.  ACMA Certification (For Australia) The Australian Communications and Media Authority (ACMA) Certification is a mand

Setup devices on The Things Network (v3)

Published January 27th, 2023 by Matthew Clark-Massera

The Things Network is a global, community driven LoRaWAN network, that is free to use and has a great web interface. It is ideal for trialing our LoRaWAN devices, using either your own gateways, or community gateways in your area. Every gateway connected to TTN routes traffic from both your own devices and public devices, so the network coverage can

Oyster LoRaWAN® Battery Recommendations

Published January 31st, 2023 by Matthew Clark-Massera

The Oyster LoRaWAN device will run on 1.5V AA batteries. The maximum input voltage is 5.5V. The battery holder places the batteries in series, so the cell voltages add. This implies: LTC 3.7V batteries cannot be used. This will result in a total voltage that will damage the product. 1.5V AA Lithium Iron Disulphide batteries are recommended. An examp

Oyster LoRaWAN® Config App

Published January 31st, 2023 by Matthew Clark-Massera

https://www.oemserver.com/tools/OysterLoRaWAN/ConfigTool/setup.exe Should you wish to revert all setting to the default values, use these steps: Hover over this area (shown with 1) of the tool to find the ... (3 dots) Click to get the context menu, and select "Reset desired to default"

Oyster LoRaWAN® - LED Behaviour

Published January 31st, 2023 by Matthew Clark-Massera

In the release build of the Oyster LoRaWAN, the LED is operational from reset until the first sleep. Thereafter, it is disabled for power saving reasons. After reset the following will be observed: A single 1 second flash on reset. An additional 10 seconds of the LED on if a brownout is detected. After which the device will sleep for 3 hours before

Telematics Guru - History Views

Published January 26th, 2023 by Matthew Clark-Massera

The Data that is recorded by Telematics Guru can be viewed in several different ways. These views are separated into seven different ways of displaying data and are accessible from the dashboard or the History drop down. Overview Video Trip History Map View This view displays the selected day's trips chronologically, displaying information on start

Finding Deleted Device on Sigfox Back-end

Published January 27th, 2023 by Matthew Clark-Massera

Back-end users can delete devices if they are in either the Off Contract or the No Token status. Under the Devices tab you will find in the left menu a feature called Deleted Devices. Here you will be able to find the devices you have deleted, and their current PAC for when you need to re-register them. Device history Device history will be deleted

Geofence Downloads to Device

Published January 27th, 2023 by Matthew Clark-Massera

Geofences can be downloaded directly from the server onto supported devices, allowing for a wide range of applications, including: Setting custom speed limits on private property, such as a mine site, and triggering a buzzer when the driver exceeds the limit. Turning on a vehicle's emergency lights in a specific area. Disabling cellular communicatio

Sigfox - Periodic Only Updates

Published January 27th, 2023 by Matthew Clark-Massera

The default settings for the Oyster Sigfox device are for trip-based tracking. A common question is: "how do I disable trip tracking, for periodic only updates?" The answer is to set the Trip End Time parameter to 0 (zero). This will disable movement trips. To set this, either use the Config App: Or, in Telematics Guru, under Admin->Sigfox Downli

Oyster 3 LoRaWAN® Battery Life Estimate Calculator

Published February 2nd, 2023 by Matthew Clark-Massera

See attached spreadsheet to help estimate the battery life of an Oyster 3 LoRaWAN Note There are many factors that determine how long batteries will last, do not take this calculator as a guarantee, it is only meant as a guide.   Oyster LoRaWAN 3 Battery Life V2.xlsx

Battery Life Estimates [Yabby3]

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby3 boasts 'Deploy-once' battery life with up to 10+ years on only 3 x AAA user-replaceable batteries. Battery life is dependent on a host of features, yet this article will help you make predictions. Critical Settings for super-long battery life In order to maximize battery life, some key parameters should be applied for maximum battery life

How long will my back-up battery last? - Bolt2

Published January 25th, 2023 by Matthew Clark-Massera

The Bolt2 has an internal back-up battery. This allows for external power removed alerts to be sent immediately if the unit is unplugged or dislodged, and tracking to continue for some time.  When stationary, the device turns on the GPS periodically to get updated satellite information, speeding up subsequent fix acquisition. It will also heartbeat

Integration with the Azure IoT Hub

Published January 25th, 2023 by Matthew Clark-Massera

Our  Choosing an Integration Strategy  article covers the different ways to receive device data.Some users wish to make use of the Azure IoT Hub to receive data.The OEM Server supports this via the use of the HTTP Connector (option 3 in the integration strategy article) Set Up Users can configure data to be sent to their IoT Hub instance via our Azu

Trip Region Report

Published January 26th, 2023 by Matthew Clark-Massera

Telematics Guru has a report titled "Trip Region Report". The report will break it down to record the mileage that the device has travelled per region. This is beneficial for IFTA reporting in the US to provide mileage per each state the asset has travelled but can be used for other regions as well.  Devices will need to be in TG-Pro as the address

G120 Iridium Data Setup on TG

Published January 31st, 2023 by Matthew Clark-Massera

The G120 can be connected via cable to an Iridium Edge Module. This will provide a 'fallback' connectivity option when out of cellular coverage.  When in cellular coverage, the G120 operates as normal, recording and uploading regular live tracking data Data is uploaded via the cellular network to OEM Server and then passed on to Telematics Guru or a

Hawk + Card - Firmware Release Notes

Published January 26th, 2023 by Matthew Clark-Massera

Hawk Baseboard 1.5 Updated NCS to v2.3.0 Support for mfw v1.3.3 and v1.3.4. 1.4 Increased battery voltage update frequency Fixed battery good flag/digital input not being cleared. Temperature is sampled after a task instead of after the device wakes up. Added low battery threshold parameter. 1.3 Fix for analog value (Vext, Vbat, temp) not updating o

Telematics Guru Mobile Release Notes

Published January 26th, 2023 by Matthew Clark-Massera

2.27.0 (iOS and Android): 14 September 2023 Enhancements: Monitor asset input/output telemetry Fixes: Minor improvements to stability 2.26.0 (iOS and Android): 10 August 2023 Enhancements: Ability to reset password from the app Fixes: Prevent continuous 'partial trip display' warning for stationary in-trip assets Minor improvements to stability 2.25

Yabby Edge Celluar - FAQ

Published February 2nd, 2023 by Matthew Clark-Massera

How does the device get a position? The Yabby Edge 'scans' for GNSS and WiFi signals. It then sends this data up to the server, along with Cell Tower information from the connection.         This data is sent to our Location Engine for processing, which resolves a position from the raw data.         It is done this way as: It is much lower energy th

Bulk Firmware Update

Published January 25th, 2023 by Matthew Clark-Massera

Administrators often need to update the firmware version of many devices at once. Updates may be needed when new features are released or bugs are fixed. Steps to update many devices at once: Login to the OEM server admin interface, usually at www.oemserver.com Search for the devices you need to update. Refer to this article: Search, selection and F

Connecting a SensorNode Bluetooth® to an Eagle, G120 or Remora2

Published January 27th, 2023 by Matthew Clark-Massera

This guide covers how to configure the Eagle, G120 or Remora2 so that it can read input data transmitted by the SensorNode Bluetooth. digitalmatter.com Read more about this on our site! Getting Set Up Articles to review Getting Started - SensorNode Bluetooth (covers wiring sensors)  Updating Device firmware Updating Bluetooth Firmware  Set up BLE Sc

Getting Started - SensorNode Bluetooth®

Published January 27th, 2023 by Matthew Clark-Massera

This guide covers set up the SensorNode Bluetooth® and reading the data via a DM Gateway device (Eagle, Remora2, G120). The device has multiple inputs, all of which it will sample and transmit the values/status via Bluetooth. The available inputs are: An I2C Interface for use with up to 2 x DM Temp Probes and 1 x Temperature/Humidity Sensor simultan

Mounting and Installation [Yabby Edge Cellular]

Published February 2nd, 2023 by Matthew Clark-Massera

The Yabby Edge can be mounted onto an asset to be tracked using screws, bolts, cable ties, magnets, or industrial adhesives.  Additionally the multiple housing options (standard, collar and snap-together) offer many mounting alternatives.  When choosing a mounting point, you have two competing goals To minimise the chances of the device being accide

Sentrius Laird BT510 Multi-Sensor

Published January 27th, 2023 by Matthew Clark-Massera

Our Bluetooth® gateway devices support the reading of generic tag data (see Integrating Tags and 3rd Party Bluetooth® Tag Support) without needing special firmware modification per tag. This means various 3rd party tags can be quickly and easily made to work with our devices. An example of this is the Laird BT510 this is a Bluetooth® 5, long-range m

Mounting and Installation - [Remora3]

Published January 31st, 2023 by Matthew Clark-Massera

The Remora3 can be mounted on the asset to be tracked using screws, bolts, cable ties, magnets, or industrial adhesives. When choosing a mounting point, you have two competing goals: To minimize the chances of the device being accidentally crushed, dislodged or discovered by a thief To maximize the GPS and mobile reception and provide adequate venti

G70 - 3 Wire Install

Published January 27th, 2023 by Matthew Clark-Massera

The G70 is supplied with a 10-wire harness. The harness contains pins for various I/Os. For many installs, where we simply are looking for 'standard' vehicle tracking, we only need to connect 3-wires. Wiring Description: Connect Red on the G70 harness to the vehicle battery (8-36V). Connect Black to chassis ground Connect White - to an ignition sour

G100 Firmware Release Notes

Published January 31st, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates  v1.27  Fixed issue preventing device from loading all downloaded geofences  v1.26  Improved reliability of geofence synchronisation via Telematics Guru  v1.25  Added accident async message v1.24 Added input monitor   v1.23  Added driver fatig

Setup Checklist for Installation

Published January 27th, 2023 by Matthew Clark-Massera

Checklists can be used to capture device installation on an ad-hoc basis. For full detail on Checklists and configuration, see Checklists in Telematics Guru. Below is an example of how a checklist can be created to report installation of a device on an asset. There are 2 elements to this: Checklists can be captured via the mobile app On the web inte

G100 LED Behaviour

Published January 31st, 2023 by Matthew Clark-Massera

The G100 will flash the LED in the following ways: On startup: a slow 0.5 Hz flash (once every 2 seconds). On connection to the server: a fast 2 Hz flash (twice per second) On sending records: solid on. Disconnect and idle: a slow 0.5 Hz flash (once every 2 seconds). Sleep: LED off Applying a firmware update: a very fast flash for about 3 seconds, t

Troubleshooting - No GPS Fix

Published January 26th, 2023 by Matthew Clark-Massera

Most issues with obtaining fixes are the result of a signal issue: The device is temporarily in an area of limited/no GPS signal, like a basement The device is installed such that the signal is blocked: Buried deep in an asset, around lots of metal GPS antenna poorly orientated, facing down towards the ground In general, (1) will resolve itself once

G100 Harness definition V1

Published January 31st, 2023 by Matthew Clark-Massera

G100 Harness definition V1

Parameter examples: Cold Chain Tracking

Published January 27th, 2023 by Matthew Clark-Massera

Cold Chain Tracking allows the user to: Track the real-time temperature Receive an alert if the temperature drops below or rises above the enabled Temperature Low and/or High Thresholds, respectively. Provide data on operational temperatures to ensure adherence to guidelines We will be covering three different types of Cold Chain tracking. There are

G100 Datasheet

Published January 31st, 2023 by Matthew Clark-Massera

Please view the last version of the G100 3G datasheet below. There will be no more revisions as this product has been deprecated and replaced by the G120. The White label version for resellers is available as a power point below. To remove the Digital Matter Logo, edit the 'Slide Master'. E.g. under 'View > Slide Master' in Microsoft Powerpoint 3

What is GPS Aiding Data?

Published January 27th, 2023 by Matthew Clark-Massera

Our latest range of devices make use of GPS Aiding data, to dramatically improve the performance of their GPS - speeding up fix times, and increasing battery life. Only available to devices on Device Manager (OEM)  Our GPS Aiding Data comes through Device Manager. There will be performance implications for clients who wish to use Direct Mode. For mo

Location Engine Scanning Parameters and Lookups [Yabby Edge]

Published February 2nd, 2023 by Matthew Clark-Massera

The Yabby Edge requires the use of our Location Engine to resolve/process GNSS, Wi-Fi and Cell Tower information in to standard location data (longitude and latitude coordinates). Here's everything you need to know about Location Engine and how you can configure the different lookups. And some information on Lookup billing. Location Engine : Digital

G100 Wiring Diagram

Published January 31st, 2023 by Matthew Clark-Massera

For a discussion on setting up driver ID & immobilisation methods with the G100, see the discussion article here Note: Digital Matter does not advise connecting an immobilisation relay to a safety critical system such as the ignition or fuel pump. A starter motor cut is recommended. Immobilisation on No Driver ID Scanned

G100 Battery MSDS

Published January 31st, 2023 by Matthew Clark-Massera

See attached LP603449-PCM-NTC-LD MSDS - G100.pdf

G100 Default Input Mappings

Published January 31st, 2023 by Matthew Clark-Massera

The following digital inputs are mapped by default for the G100 (though they can be remapped elsewhere), it is important to keep these in mind to avoid clashes when setting up other inputs. 0 - Ignition 1 - Digital Input 1: Physical Digital input 1 is mapped by default 2 - Digital Input 2: Physical Digital input 2 is mapped by default 3 - Digital In

Hawk Introduction and Concepts

Published January 26th, 2023 by Matthew Clark-Massera

The Hawk is a rugged and robust IoT datalogger for a wide range of sensor and condition monitoring applications.  Key Features: Plug-in I/O Interface GPS Location Powerful task management allows you to schedule tasks or run tasks based on sensor thresholds and events Select from variety of power options, including Large 3500mAh rechargeable LiPo bat

G70 Harness Definition

Published January 27th, 2023 by Matthew Clark-Massera

The G70 comes with a 1m long, 10 wire harness.  15 mm is pre stripped on the loose ends of the input (red), ground (black) and the ignition (white) wires. 24 AWG Wire Definition PIN  COLOUR FUNCTION 1   VIN 2   GROUND 3   IGNITION 4   DIGITAL INPUT 1 5   DIGITAL INPUT 2 6   DRIVER ID 1(iButton Data / Wiegand D1 / TTL TX) 7   DRIVER ID 2(Digital Inpu

Yabby3 - Accelerometer Wakeup Thresholds

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby3 has 3 tracking modes - Yabby3 - Tracking Modes GPS Movement Based Tracking Accelerometer (Jostle) Based Movement Tracking Periodic Tracking For modes 1 and 2 - the accelerometer is used to wake the device. For GPS Movement Trips the accelerometer will wake the device on some slight movement, then the device checks the GPS to see if signif

Setting up a Yabby Edge LoRaWAN Device via Senet

Published January 31st, 2023 by Matthew Clark-Massera

1. Setup your Yabby Edge LoRaWAN devices using the LoRaWAN Provisioning Tool The LoRaWAN provisioning tool can be downloaded here.Please see Yabby Edge LoRaWAN - Configuration and Usage. Note: It is important to configure the Region and Scanning parameters. 2. Setup the API Credentials on OEM Navigate to the 'Manage' dropdown on OEM and click on 'AP

Choosing Bluetooth® Scan Length

Published January 27th, 2023 by Matthew Clark-Massera

When choosing the scan length for your Bluetooth® device you are balancing the power usage and accuracy. If the scan is too short you may miss nearby tags but if it is too long you are wasting power. Finding the Balance The first thing you must consider is how often your Bluetooth® tags advertise their data. This is called the "advertisement interva

Oyster3 - Accelerometer Wakeup Thresholds

Published February 1st, 2023 by Matthew Clark-Massera

The Oyster3 has 3 tracking modes (Oyster3- Tracking Modes).  GPS Movement Based Tracking Accelerometer (Jostle) Based Movement Tracking Periodic Tracking For modes 1 and 2 - the accelerometer is used to wake the device. For GPS Movement Trips the accelerometer will wake the device on some slight movement, then the device checks the GPS to see if sig

(FAQ) Upload Delay (Latency) after a network error

Published January 27th, 2023 by Matthew Clark-Massera

This article applies to cellular devices. How long will it take the device to upload after a network error? The Digital Matter cellular devices will store records in their non-volatile flash memory, meaning that if there is a network error, records will not be lost. After the network starts to work again (back in coverage, network error passes, etc)

Test/Provisioning Equipment for Partners

Published January 27th, 2023 by Matthew Clark-Massera

It is handy for partners to have a few tools available to assist with provisioning and debugging devices. They are detailed below.  Bench Top Power Supply Extremely useful for powering on our powered devices, setting their ignition on etc.  0-24V is more than enough range. (Our powered devices will work fine on 8V) It can be handy to have a model wh

Sigfox - Configuration and Usage Guide

Published January 27th, 2023 by Matthew Clark-Massera

Click this link to check out the Oyster Sigfox on the Digital Matter Website . The Oyster provides a number of configurable parameters, to allow its behavior to be tailored to specific applications. Factors affecting the configuration you might choose include: How many Sigfox messages per day you have on contract How often you intend to change the b

Configure Analogue Input

Published January 26th, 2023 by Matthew Clark-Massera

Applies to: Device Analogue Input Range Analogue Input Pin Firmware Version Dart3-2G and Dart3-4G 0-40V 12-way harness, this is the Orange/White wire, pin 6 All Versions G120-2G and G120-4G 0-30V 24-Wire harness, this is the Orange/White wire, pin 1 All Versions G70-2G and G70-4G 0-40V 10-core harness, this is the yellow wire. All Versions For the H

Initial Provisioning [Oyster Edge]

Published February 1st, 2023 by Matthew Clark-Massera

This guide is intended to assist new users in getting an Oyster Edge online for the first time. Once you have some experience with the device, this process may change slightly. E.g you may wish to queue firmware and parameter updates before inserting a SIM and batteries - so that the device picks up new settings once it gets online. In the Box You w

SPOT Devices (beta)

Published January 27th, 2023 by Matthew Clark-Massera

Telematics Guru can accept data from SPOT Devices, such as a SPOT Gen3 or Gen4 SPOT devices send their data to either the Pivotel Services Gateway (typical in Australia) or the GlobalStar Platform.  The integration and method of connection to TG for each is slightly different. Data via Pivotel (PSG) Point your device to: http://<device-region>

Oyster Edge Cellular - Location Scanning Parameters

Published February 1st, 2023 by Matthew Clark-Massera

The Oyster Edge Cellular determines its location differently to traditional GPS devices. In order to get a position, the following occurs: The device scans for GNSS and Wi-Fi signals. This is satellite data (time delay and sat number) - along with nearby Wi-Fi access points        This article covers the settings for these scans. This data is sent t

Guppy LoRaWAN® - Configuration and Usage Guide

Published January 31st, 2023 by Matthew Clark-Massera

The Guppy LoRaWAN provides a number of configurable parameters, to allow its behavior to be tailored to specific applications. Factors affecting the configuration you might choose include: How many messages per day your network will allow How often you intend to change the batteries, and the type of batteries in use How detailed a bread-crumb trail

Decode Sigfox Uplink Payload using your Browser

Published January 27th, 2023 by Matthew Clark-Massera

You can find the full payload specification here. We also provide worked examples, and a sample javascript decoder. This decoder is written in Java Script and may be freely used as example code. To inspect the code, open this link and inspect the Java Script source. Usually this is done with F12 in your browser.  Oyster Sigfox Uplink Decoder Hex/Bas

Yabby Edge - Disabling WiFi or Cellular Lookups

Published February 2nd, 2023 by Matthew Clark-Massera

The typical location accuracy of the Yabby Edge is: ~ 5m-80m for a GNSS location~10m-100m for a WiFi location - depends on how many Access Points are in range~250m - 1km for a Cell Tower Location - depends on how many cell towers are nearby This is a bit less accurate than a device with on-board GNSS like the Oyster3 or Yabby3 - however the Edge ran

View Forwarder Logs

Published January 31st, 2023 by Matthew Clark-Massera

Unlike our 'traditional' range of GPS devices, the "Edge" range of devices use Forwarders to send data to an end point (or end points).  Details on setting up a Forwarder can be found here - Forward Edge Device Data to my Endpoint (Cellular). See details on the Location Engine here - The Location Engine - Key Concepts Important points: The Location

Run Hour Monitoring - Yabby3

Published January 31st, 2023 by Matthew Clark-Massera

Run hours is the total number of hours that an asset has been operating. On hard wired devices, this task is achieved by wiring the ignition line on the device to an ignition source. Once the ignition is turned on , the input detects this and the run hours is calculated based on the time the input remains ON.  This article details the use of the bat

Bolt2 - Certifications List

Published January 25th, 2023 by Matthew Clark-Massera

The list below covers the certifications which the Bolt2 has.  To view the specific test reports, see Certifications - [Bolt2]  (A login is required to view this page - Contact Support and we can provide access) EMC Certification EMC (Electromagnetic Compatibility) testing ensures that the Bolt2 doesn't emit excessive amounts of electromagnetic inte

Connectivity Settings Fallback

Published January 25th, 2023 by Matthew Clark-Massera

In December 2019, we released our Connectivity Settings Fallback Feature,  On 4G networks, a device is unable to receive an SMS unless it is already connected to the network. This makes changing parameters, setting APNs and other functions difficult to do remotely, as if a device cannot connect settings cannot be applied via OEM.  If a device in the

Telematics Guru - Update Asset Project From Destination Geofences

Published January 27th, 2023 by Matthew Clark-Massera

Against an asset in Telematics Guru, we have an option under the Advanced Tab: Update Asset Project from Destination Geofences. The function of this feature is described in the blue tooltip when we mouse-over.  What does it do? When our assets make trips, if they end a trip in a geofence, the project at that point will be changed to the Geofence's p

On Device Odometer and Run Hours

Published January 25th, 2023 by Matthew Clark-Massera

Applies to: Device Firmware Version Bolt2-4G  All Versions Dart3-2G and Dart3-4G All Versions G120-2G and G120-4G All Versions G70-2G and G70-4G All Versions Remora3 For the Remora3, see Remora3 On Device Odometer The above devices have the capability to accumulate run hours and odometer readings on board. The device works out these values and sends

Falcon - Wiring in DM I2C Sensors

Published January 27th, 2023 by Matthew Clark-Massera

This guide is to be read in conjunction with the DM Temperature Sensor Datasheet. Digital Matter manufacture and supply a Temperature/Humidity (Ambient) I2C Sensor, and an I2C Temperature Probe. Check the above data sheet for specifications.   Ambient Sensor (Temperature and Humidity Sensor)  I2C Temperature Probe Connecting the Sensors Please note,

On Device Odometer on the Remora3

Published July 18th, 2023 by Matthew Clark-Massera

The Remora3 has the capability to accumulate run hours and odometer readings on board. The device works out these values and sends accumulated values to the server.  Many platforms calculate this server-side based on device data (including Telematics Guru), so it is not always necessary to configure this feature in order to track run hours or asset

Storing LiPo Batteries - Bolt2

Published January 25th, 2023 by Matthew Clark-Massera

The Bolt2 comes fitted with a 200mAh, Lithium Polymer (LiPo) internal back up battery. This allows for External Power Removed Alerts if the device is unplugged, and for the device to track for some time after being unplugged.  LiPo batteries are commonly used as they are light weight and compact.  Over time and use, batteries degrade, such that thei

Zilch RFID reader setup-copy-478

Published April 18th, 2023 by Matthew Clark-Massera

Custom TTL RFID reader integration.  Wiring RFID Reader Wire Connect to Red - VCC/12V 12V power. It has been observed that the Purple Sys Rail out (~4.5V) on the Dart3 is able to power the reader.To use this connect to Purple on Dart3, Pin3 Black - GND Dart3 GND Green - TX Dart3 Pin 4 - Green - RX White - RX Dart3 Pin 10 - Brown - TX See DART3 12-wi

Battery Life Estimates [Yabby Edge Cellular]

Published February 2nd, 2023 by Matthew Clark-Massera

The Yabby Edge uses advanced low-power location-solving techniques to provide exceptional battery life - allowing 'deploy once' operation. The batteries will not need to be changed for an assets useful life! This cuts down on cost, effort, and potential issues.  How does it save power? "Traditional" devices with on-board GPS modules will wake when i

Eagle - Wiring up a DM Temperature Sensor

Published January 27th, 2023 by Matthew Clark-Massera

This guide is to be read in conjunction with the DM Temperature Sensor Datasheet. Digital Matter manufacture and supply a Temperature/Humidity (Ambient) I2C Sensor, and an I2C Temperature Probe. Check the above data sheet for specifications. Ambient Sensor (Temperature and Humidity Sensor)  I2C Temperature Probe Connecting the Sensors Please note, W

Getting Started - Inviting Users

Published January 26th, 2023 by Matthew Clark-Massera

How to Set up a User in Telematics Guru Navigate to Admin >> Users in Telematic Guru and select 'Invite User' You will be presented with a dialogue: Email addresses of users to invite - you can invite up to 20 at once Base their permissions, report access and asset access on a pre-built template (these are templates loaded in the system) Or ba

Live View - Telematics Guru

Published January 26th, 2023 by Matthew Clark-Massera

Introduction The Live View The Live View in Telematics Guru can be useful to see an instant representation of where your assets are and in what state they are currently in. Live View Refresh Rate The live view refreshes every 15 seconds and to reduce server load, browsers that have been idle for 4.5 minutes will suspend these automatic updates. You

Duration Condition for Alerts

Published January 26th, 2023 by Matthew Clark-Massera

DM has released a "Duration" condition for alerts. Below is an example of an alert set up to monitor if a door is open for over 10 minutes. A reed switch is connected to the digital input on the device for monitoring. There are some caveats to this alert, as Alerts are driven by the device Telemetry, and when a new record comes in, it is processed t

Not Connecting - [Yabby3]

Published January 31st, 2023 by Matthew Clark-Massera

The main reasons an Yabby3 would not be connecting are as follows: Flat batteries Cellular reception or network coverage Platform setup SIM card issues Device issue This article covers how to troubleshoot issues, by checking and eliminating each of these items to isolate the root cause of the issue. If you are unsure, contact your local support team

Dart3 - Certifications List

Published January 26th, 2023 by Matthew Clark-Massera

The list below covers the certifications which the Dart3 has.  To view the specific test reports, see Certifications - [Dart3]  (A login is required to view this page - Contact Support and we can provide access) EMC Certification EMC (Electromagnetic Compatibility) testing ensures that the Dart3 doesn't emit excessive amounts of electromagnetic inte

Supported Sensors and Inputs

Published January 31st, 2023 by Matthew Clark-Massera

Our devices offer a number of different inputs including: Digital Inputs Analogue (0-30V) inputs 4-20mA Bluetooth® I2C 1-wire SDI-12 RS232 RS485  These interfaces allow for a wide variety of various sensors to be connected to devices for applications such as: Tank Level Monitoring Fuel Level Monitoring Temperature Monitoring and Cold Chain Door+Gate

Setting up Direct to 3rd Party Server messaging on devices

Published January 25th, 2023 by Matthew Clark-Massera

Proceed with Caution! OEM Server provides several key functions (like GNSS aiding data downloads to devices) which are critical to device performance. See Direct to 3rd Party Server integration - Considerations to make sure you are aware of the implications   Our devices have flexible integration options to suit a variety of requirements. You contro

Battery Life Estimates [Oyster3]

Published January 31st, 2023 by Matthew Clark-Massera

The Oyster3 boats 'Deploy-once' battery life with up to 10+ years on only 3 x AA user-replaceable batteries. Battery life is dependant on a host of features, yet this article will help you make predictions. Critical Settings for super-long battery life In order to maximize battery life, some key parameters should be applied for maximum battery life.

G120 Bluetooth Firmware Release Notes

Published January 31st, 2023 by Matthew Clark-Massera

v2.6 Added support for G120 Hardware Revision 3 v2.5 Integrated ELA tags as individual tags. Allows mapping temperature and humidity values to analogs using the BLE ELA RHT/T parameters v2.4 Integrated ELA Frames: ID, ANG, MOV, MAG, T & RHT Individual tag update logs can now be enabled. These logs are triggered when certain tag data changes. (on

4G APN - Autonet

Published January 25th, 2023 by Matthew Clark-Massera

Users familiar with our 2G and 3G range of devices will be familiar with our Auto-APN feature (2G/3G Devices). This feature allows plug and play operation of these devices, as the right APN needed for a certain SIM is stored in a list in firmware, when this SIM is detected (based upon the IMSI) - this APN is set and the device can connect. An APN (A

Hawk On-Board Control - Turn on Pump when tank level is too low

Published January 27th, 2023 by Matthew Clark-Massera

The Hawk is able to interface with a wide variety of sensors to report on data such as tank level. The data may be used for analysis or importantly generating actions.  This example shows how the Hawk can be configured to turn on a pump if the tank level gets too low.  1. Application Description The MaxBotix MB7040 I²C Ultrasonic Range Sensoris used

Troubleshooting - Devices Not Connecting

Published January 27th, 2023 by Matthew Clark-Massera

Troubleshooting Guide Please also see the attached flowchart at the end of this article Troubleshooting your device The main reasons a DM device is not performing correctly often comes down to one of four reasons. Power issues SIM card configuration GPS/Cellular Reception or network coverage Platform configurations Power issues Hard Wired Devices Ch

Remora2 FAQ

Published February 2nd, 2023 by Matthew Clark-Massera

How do I change the update rate? See  How to change the update rate on the Oyster2, Remora2 and Yabby             The Remora2 has 3 tracking modes, discussed here -  Battery Powered Devices - Overview of Operations              The tracking modes are: "Standard" GPS Tracking. Movement based tracking. The update rate is increased when on the move (as

Forward Edge Device Data to my Endpoint (Cellular)

Published January 31st, 2023 by Matthew Clark-Massera

This article shows the steps to configure enriched 'Edge' device data (i.e. Yabby Edge Cellular) to be sent to your endpoint - via the Location Engine. Contact our support team for payload documentation. The only available format is HTTP JSON (no TCP option)  The Edge devices 'scan' for GNSS, WiFi and Cell tower information. This raw data is sent to

Tamper Detection

Published February 2nd, 2023 by Matthew Clark-Massera

The Remora 3G & Remora2 can be fitted with an HES Magnetic Tamper Detection board. This allows the device to wirelessly detect that it has been detached from the asset. The HES board works with a magnet that should be firmly glued to the asset. The Remora is fitted over the magnet, aligned with the circular recess in the housing. The HES board d

Yabby Cellular Default IO Mappings

Published January 31st, 2023 by Matthew Clark-Massera

The Digital and Analogue mappings for the Yabby are explained below. Please note the minor differences between Telematics Guru mappings and what is received in the raw data. Telematics Guru manipulates the raw data. Telematics Guru On Telematics Guru, the defaults are shown graphically below. For the Analogue Mappings, the analogue number is on the

Call the Current Driver from the App

Published January 26th, 2023 by Matthew Clark-Massera

The TG app allows for the ability to call the current driver of an asset direct from the app. Against any asset, we can see the current driver. So if there is a problem related to this asset, it's convenient to be able to click the 3 dots and ring the driver.  To configure, we need to have the Driver's phone number entered in the system. So to set u

Using Tip Detection for Tamper Detection [Yabby Edge]

Published February 2nd, 2023 by Matthew Clark-Massera

Unlike our Remora 2/3 battery powered tracker, the Yabby Edge does not have the magnetic tamper detection feature - where an alert is set out when a magnet detaches from the Remora. It maybe tempting to use Tip Detection feature as a replacement. Unfortunately, we do not recommend using tip detection is not a viable solution to detect tamper events.

Oyster Sigfox Config App

Published January 27th, 2023 by Matthew Clark-Massera

As discussed in this article, the Windows config application with the USB adapter cable is one of two options for changing settings and updating firmware on the Oyster Sigfox device. This article gives more detail on how to install and use the application. Before you start: You will need: An Oyster Config Adapter from Digital Matter. This is a USB t

Introduction to the Guppy LoRaWAN®

Published January 31st, 2023 by Matthew Clark-Massera

This article is meant to be an introduction to the Guppy LoRaWAN device. At a high level, the article discusses what it is and how to use it. You're going to want to read the datasheet too. Click this link to check out the Guppy LoRaWAN on the Digital Matter Website. What is the Guppy? It is a compact battery-powered “tag” that monitors Asset Locati

Inactivity Monitoring/Timer [Oyster Edge]

Published February 1st, 2023 by Matthew Clark-Massera

The Inactivity Timer is a simple timer that starts when a device ends it's trip. Once the configured time period has elapsed, a specified digital input is set to '1' - and the device can be set to upload immediately if required.  Some applications include: As an operations tool, to track churn, demurrage, or otherwise underutilised assets. For examp

Telematics Guru Telemetry - Getting Started

Published January 26th, 2023 by Matthew Clark-Massera

Telemetry Status Flags are represented in the left most 8 bits 31 30 29 28 27 26 25 24 Recovery Mode Active Tamper Alert (Remoras) External Power Enabled Shunting power from battery Connected to GSM External Power Good Internal Battery good Trip Status Digital Inputs of the device are represented in the remaining 24 bits, Bits 0, 6 and 6 are commonl

Connecting the SensorNode to the Config App

Published January 27th, 2023 by Matthew Clark-Massera

The SensorNode only detects the config cable at power on (inserting batteries).  Batteries may need to be removed for a good 30-60s before it resets.  An indication that it has reset is that the LED comes on when the batteries are reinserted.  The LED flashes a few times, and then stays on while the app is talking to the SensorNode. If the App is cl

Falcon Cellular - Battery Recommendations and Estimates

Published January 27th, 2023 by Matthew Clark-Massera

Please see the attached spreadsheet for a calculator to determine rough estimates for battery life for the Falcon Cellular.  Battery Life, Battery Capacity and the Battery Good Flag Please read out discussion paper on battery life and capacities for DM Devices The Falcon Cellular has multiple power options: Line Power (5-16V input range) 3 x AA Batt

Connect 1-Wire Keypad to Dart3-copy-478

Published April 18th, 2023 by Matthew Clark-Massera

The AR0226 1-Wire Keypad is a keypad which can be connected to a DM device where a keypad is required instead of a swipe fob/access card. Some organisations prefer this as cards/fobs do not need to be distributed.  Check Datasheet Carefully This guide is based upon feedback from DM Partners and what has worked on specific keypad models. Please check

Telematics Guru FAQs

Published January 26th, 2023 by Matthew Clark-Massera

How do I set up a new customer? Each new entity/customer should be set up as a new organisation. Each organisation is it's own collection of users, assets, geofences etc. So set up each new client as an organisation to keep them grouped separately to your other clients.See Getting Started - Telematics Guru     Can I give users access to only some se

Activating Recovery Mode

Published January 26th, 2023 by Matthew Clark-Massera

For instructions on how to activate recovery mode via TG, view the article here: Recovery Mode

Oyster Sigfox Certifications

Published January 27th, 2023 by Matthew Clark-Massera

This article specifies the documentation related to compliance tests, reports and certifications that the Oyster Sigfox device has undergone. Below is a list of certifications available for the Oyster Sigfox device and their descriptions.  ACMA Certification (For Australia) The Australian Communications and Media Authority (ACMA) Certification is a

Location Engine Billing

Published January 31st, 2023 by Matthew Clark-Massera

The Location Engine cloud infrastructure is a critical part of 'Edge' range of devices - handling a variety of tasks key to the overall device performance. Edge devices send 'raw' GNSS, WiFi and Cell Tower data - which the Location Engine resolves in to lat/long positions. In order to achieve this data is sent to a variety of lookup providers. The s

Connect 1-Wire Keypad to Dart3

Published January 26th, 2023 by Matthew Clark-Massera

The AR0226 1-Wire Keypad is a keypad which can be connected to a DM device where a keypad is required instead of a swipe fob/access card. Some organisations prefer this as cards/fobs do not need to be distributed.  Check Datasheet Carefully This guide is based upon feedback from DM Partners and what has worked on specific keypad models. Please check

SensorData/SensorNode Overview of Operation

Published January 27th, 2023 by Matthew Clark-Massera

Due to the low power/low data bandwidth nature of the device, the timing of samples is grouped into 'schedules'. Each schedule can have up to 4 items, for example; Battery voltage, SDI12 reading or GPS Position (see integration documentation for full list). These are all sampled together at the period defined in the schedules parameters, after which

Yabby LoRaWAN® Firmware Release Notes

Published January 31st, 2023 by Matthew Clark-Massera

v2.8 - Support for AS923-4 region - Optimise uplink transmission intervals when both GPS Multiplier and trip tracking are enabled v2.7 - Optimise uplink transmission intervals when GPS Multiplier is not enabled v2.6 -Added GPS Multiplier support v2.5- Fixed spurious reset indications in ABP 1.0 FCnt reset support,which could cause loss of downlink c

Yabby Cellular Wifi Battery Estimate Calculator

Published January 31st, 2023 by Matthew Clark-Massera

See attached spreadsheet for a calculator to determine rough estimates for battery life for the Yabby Wifi.  Note There are many factors that determine how long batteries will last, do not take this calculator as a guarantee, it is only meant as a guide.     Yabby WIFI Battery Life Calculator Download

Yabby - How to set up Man Down Alerts

Published January 27th, 2023 by Matthew Clark-Massera

digitalmatter.com Read more about the Yabby on our site! The Yabby has the ability to configure "Man Down" alerts - and can send an alert to the server if the asset has not moved (defined as no accelerometer movement) for a configurable period of time. This is available on all versions of the Yabby. The following settings are available, defaults are

G62 LoRaWAN® Configuration and Usage Guide

Published January 31st, 2023 by Matthew Clark-Massera

Click this link to check out the G62 LoRaWAN on the Digital Matter Website. The G62 LoRaWAN provides a number of configurable parameters, to allow its behavior to be tailored to specific applications. Factors affecting the configuration you might choose include: How many messages per day your network will allow What external devices need monitoring

Connect Hikvision Keypad [G120]

Published January 31st, 2023 by Matthew Clark-Massera

This article shows configuration steps to enable a Hikvision keypad to be read by the G120. Consult the keypad manufacturer for detailed technical information. Product information Hikvision DSK1107 Web Page  Australian Supplier Security Wholesalers Key functionality: IP65 keypad Good form factor - easily mounted with 2 x screws.  Built in buzzer, wh

MLX90614 Infrared Thermometer

Published January 31st, 2023 by Matthew Clark-Massera

The Falcon, Eagle, SensorNode LoRaWAN, and SensorData LoRaWAN support the MLX90614 Infrared temperature sensor (single pixel I2C sensor). For the complete list see Supported Sensors and Inputs.  For information on this sensor, visit: https://www.melexis.com/en/product/MLX90614/Digital-Plug-Play-Infrared-Thermometer-TO-Can  DM devices which have inte

LiPo battery storage [G120]

Published January 31st, 2023 by Matthew Clark-Massera

The G120 comes fitted with a 1100mAh, Lithium Polymer (LiPo) internal back up battery. This allows for External Power Removed Alerts if the device is unplugged, and for the device to track for some time after being unplugged LiPo batteries are commonly used as they are light weight and compact.  Over time and use, batteries degrade, such that their

Run Hour Monitoring - Oyster3 Cellular

Published February 1st, 2023 by Matthew Clark-Massera

Run hours is the total number of hours that an asset has been operating. On hard wired devices, this task is achieved by wiring the ignition line on the device to an ignition source. Once the ignition is turned on , the input detects this and the run hours is calculated based on the time the input remains ON.  This article details the use of the bat

Oyster2 - Product Change Notifications

Published February 1st, 2023 by Matthew Clark-Massera

2020.10.27 - UVLO Firmware Change

Device Firmware Not Updating

Published January 25th, 2023 by Matthew Clark-Massera

The device firmware update process is as below: User sets the desired firmware in the UI (Device Operations  →  Set Firmware) Then, when the device next connects in: Device sends Hello message to OEM Device uploads data End server responds with the commit response, to say data has been successfully received. Device does a 'slot check' and syncs up a

Hawk - Upload when outside desired sensor range

Published January 27th, 2023 by Matthew Clark-Massera

For some applications, like temperature monitoring, we may only 'care' when the temperature is outside an allowable range.  We can configure the Hawk to maximise battery life by setting it to sample the temperature frequently, upload infrequently, but force an upload if any of the temp samples is outside our allowable range. This means we still get

G120 Webinar FAQ

Published January 31st, 2023 by Matthew Clark-Massera

What shape Geofences can be stored on the device? Rectangles, Polygons or Freehand?  Polygons - for more information see Geofence Downloads to Device How is Driver ID validation done, on the device, or in the cloud/on the server? This is done on a device level. If it was done in the cloud, and the device was out of coverage, you would not be able to

Connect Hikvision Keypad to G70

Published January 27th, 2023 by Matthew Clark-Massera

This article shows configuration steps to enable a Hikvision keypad to be read by the G70. Consult the keypad manufacturer for detailed technical information. Product information Hikvision DSK1107 Web Page User Manual Australian Supplier Security Wholesalers Key functionality: IP65 keypad Good form factor - easily mounted with 2 x screws.  Built in

Mounting and Installation

Published January 31st, 2023 by Matthew Clark-Massera

The Oyster3 can be mounted on the asset to be tracked using screws, bolts, cable ties, magnetsor industrial adhesives. When choosing a mounting point, you have two competing goals: To minimise the chances of the device being accidentally crushed, dislodged or discovered by a thief To maximise the GPS and mobile reception and provide adequate ventila

Critical Parameters - [Yabby3]

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby3 is a highly configurable device. Many parameter options are available so that setup can be tailored to suit specific use cases, or enable features. For many use cases, the defaults are a great starting point, but there are a few parameters which users should pay attention to and configure in order to optimize the performance and battery l

Dart 3G Datasheet

Published January 26th, 2023 by Matthew Clark-Massera

Please view the last version of the Dart 3G datasheet below. No further copies will be made as this product has been deprecated and replaced by the Dart2. The White label version for resellers is available as a power point below. To remove the Digital Matter Logo, edit the 'Slide Master'.  E.g. under 'View > Slide Master' in Microsoft Powerpoint

Oyster Cellular 3G Datasheet

Published February 1st, 2023 by Matthew Clark-Massera

Please view the last version of the Oyster 3G Datasheet. No more revisions will be made as this product has been deprecated and replaced with the Oyster2. The White label version for resellers is available as a power point below. To remove the Digital Matter Logo, edit the 'Slide Master'. E.g. under 'View > Slide Master' in Microsoft Powerpoint 3

Default I/O Mappings [G120]

Published January 31st, 2023 by Matthew Clark-Massera

Here are the Default I/O Mappings for Digital Matter's G120 tracker. You can change some of these mappings on OEM server - we do not recommend changing these unless you know what you are doing. Additionally, some firmware features provide their 'result' as a Digital Input flag - i.e. Idling flag. It is important when configuring these inputs to avoi

LoRaWAN® Frequency Plans And Class

Published January 27th, 2023 by Matthew Clark-Massera

The Digital Matter devices currently support the following LoRaWAN™ frequency plans. The Regional Parameter Specification version number from the LoRa Alliance is given in brackets. Europe 868 MHz (1.0.2B/3A + 1.1B) India 865 MHz (1.0.2B/3A + 1.1B) Russia 864 MHz (1.0.3A + 1.1B) US 915 MHz (1.0.2B/3A + 1.1B) AS 923 MHz, Asia (1.0.2B + 1.1B) / (1.0.3

Route Deviation

Published January 27th, 2023 by Matthew Clark-Massera

Route deviation allows you to determine whether an asset has followed a predetermined route. In TG, you can define a route on the map, which is converted to a Geo-fence that covers the area of the route. Creating a Geo-Fence Around a Route You will need to have the Geo-fence Manage permission to access this functionality. In order to create a Geo-fe

Connect 1-Wire Keypad to G70

Published January 27th, 2023 by Matthew Clark-Massera

The AR0226 1-Wire Keypad is a keypad which can be connected to a DM device where a keypad is required instead of a swipe fob/access card. Some organisations prefer this as cards/fobs do not need to be distributed.  Check Datasheet Carefully This guide is based upon feedback from DM Partners and what has worked on specific keypad models. Please check

Using Integration Documents to Create a Downlink String

Published January 27th, 2023 by Matthew Clark-Massera

A downlink string is a combination of Hex values that triggers the configuration of a device OTA. The downlink string should be sent to the device to effect changes in parameter settings. Here's an example of a downlink string created with Reference to section 7.2.3 of the SensorData/SensorNode Sigfox LoRa Integration document.  The table below show

GPS Age and Invalid Fixes

Published January 27th, 2023 by Matthew Clark-Massera

There may be times when a device is unable to acquire a GPS fix (for example it is indoors) but it can connect to the cellular network and upload its data. When a valid fix cannot be acquired, Digital Matter devices will report the last known valid fix (and the timestamp of this fix will be reported with the GPS Data - Field 0). On top of this, a 3D

GPS Jamming and Interference Detection

Published January 26th, 2023 by Matthew Clark-Massera

Applies to: Device Firmware Version Bolt2-4G All Versions Dart3-2G and Dart3-4G All Versions G120-2G and G120-4G All Versions G70-2G and G70-4G All Versions Our wired devices support GPS Jamming and GPS interference detection. The available parameters are split into 2 tabs in OEM.  For 4G Devices, the GPS Jamming (Adv) tab sets what constitutes 'jam

G70 - Outputs - General

Published January 27th, 2023 by Matthew Clark-Massera

The G70 has a switched ground Digital Output. This is Pin 8 - Green Wire Switched Ground Outputs Switched ground outputs provide a path to ground when 'on' (i.e. allow a path for current, closing the circuit) and are high impedance when off (breaking the circuit). This is an example of a low side switch. The function of the digital output can be set

How to Use The Installer Page

Published January 25th, 2023 by Matthew Clark-Massera

Devices using Direct Integration mode. This installer page is not useful/suitable for devices using the Direct integration mode - as no device data passes through our servers. Using this page can be misleading as fields like 'Last GPS update' will not be current/updated.   This Article refers to the www.oemserver.com/Installer webpage The Installer

Since Committed/Since Connected and Troubleshooting

Published January 25th, 2023 by Matthew Clark-Massera

The OEM Server Getting Started briefly discusses the difference between Since Connected and Since Committed, as viewed in the device grid. If everything is working as normal, these times will line up.  Connections, Uploads, Firmware & Parameter Updates. For context, it is useful to know how a typical data upload is handled.  The device decides t