Connectivity issues with Vodafone SIM Cards

For Vodafone SIM customers, in some regions, devices are experiencing connectivity issues.

When we View Device Logs Numerous instances of "aborting oneshot data" messages are observed.

Aborting oneshot data means the connection was aborted mid data transfer (i.e. we could get on the network, and connect, but it failed after that). 

This is generally due to Firewalls on Vodafone's network. 

The user should request to Vodafone:

“Please update the APN access list for the SIM cards with all IP addresses and FQDNs from this article. Please include the US and EU instances to ensure cross-over access at a later stage.”

Workaround Available

Duplicate BLE Tags in Tag List

When there are 2 tags of the same type (e.g. ELA T) with MAC addresses which are exactly 128 apart, the tag can appear twice in the device's Bluetooth Tag List. 

This is a rare edge case. 

All BLE Gateway Devices are affected. New firmware releases are in development. 

Cell Tower Fallback does not work. 

On the Manta-Fusion and Barra GPS - even if Cell Tower Fallback is correctly configured, the device will not send Cell Tower Data if other location attempts fail. 

Resolved via Firmware Update:

Barra GPS - 1.5

Manta Fusion - 1.2

Oyster3-Global Battery Voltage displays as 0V

Addressed in firmware version 1.13

Update your device firmware to the latest to resolve.

Telematics Guru - Scheduled Driver Scorecard Report sends an empty report even when ‘Send if No Data’ is checked. 

Underneath the surface, the problem is that the report is technically populated with the driver name, even when all of the other fields are empty.

Solution Scheduled

(ETA April-25)