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    Remote Restart - 0x002

    Written by Matthew Clark-Massera

    Updated at February 28th, 2025

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      • Home
      • Device Manager
      • Device Manager API
      • Device Control - Asynchronous Messages

      Table of Contents

      Before you start Description How to use Request Example

      Before you start

      Ensure you have reviewed:

      • Welcome to the Device Manager API 
      • Device Manager ASYNC Messaging Architecture
       

      Description

      This triggers the device to perform a firmware restart once the message is received by the device. (Restart it's application) - it is not a ‘factory reset’. All parameters are maintained. 

      NB: This does not ‘force’ an immediate restart if the device is not currently connected to the server. The message will only be received/processed when the device next connects to the server.

      How to use

      This is not required to be implemented in most cases. 

      If a device is currently in-trip, it will not apply new parameters until the current trip ends. So a restart can be used to ‘force’ a parameter update to occur sooner for a device in a long running trip. 

      Pressing this button in Device Manager sends this message to the device.

      Request Example

      Example:

      Body:
      	{
      	"MessageType":2, // 0x0002 remote reset
      	"CANAddress":4294967295, //0xFFFFFFFF, HOST_ADDRESS - message to device
      	"ExpiryDateUTC":"2018-07-20T18:25:43.511Z" // message expiry	
      	}
      

      Payload is empty - we are only sending the message type, host address and expiry. 

       

      request endpoint

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