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Remote Restart - 0x002

Written by Matthew Clark-Massera

Updated at February 28th, 2025

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  • Device Manager (OEM Server)
  • Device Manager API
  • Device Control - Asynchronous Messages

Table of Contents

Before you start Description How to use Request Example

Before you start

Ensure you have reviewed:

  • Welcome to the Device Manager API 
  • Device Manager ASYNC Messaging Architecture
 

Description

This triggers the device to perform a firmware restart once the message is received by the device. (Restart it's application) - it is not a ‘factory reset’. All parameters are maintained. 

NB: This does not ‘force’ an immediate restart if the device is not currently connected to the server. The message will only be received/processed when the device next connects to the server.

How to use

This is not required to be implemented in most cases. 

If a device is currently in-trip, it will not apply new parameters until the current trip ends. So a restart can be used to ‘force’ a parameter update to occur sooner for a device in a long running trip. 

Pressing this button in Device Manager sends this message to the device.

Request Example

Example:

Body:
	{
	"MessageType":2, // 0x0002 remote reset
	"CANAddress":4294967295, //0xFFFFFFFF, HOST_ADDRESS - message to device
	"ExpiryDateUTC":"2018-07-20T18:25:43.511Z" // message expiry	
	}

Payload is empty - we are only sending the message type, host address and expiry. 

 

request endpoint

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