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Telematics Guru

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  • Devices
    Cellular LoRaWAN® Certifications + Safety Instruction
  • Device Manager (OEM Server)
    Getting Started with Device Manager Device Manager Device Manager Information Battery Level Monitoring and Management Location Engine Integration Device Manager API Troubleshooting MyGeotab Device Features Reports
  • Telematics Guru
    Getting Started White Labelling & Portal Customisation Technical Information + Security Live View Mobile App Alerts BLE® Tags TG Troubleshooting Run Hours, Odometer and Maintenance Schedules Speed Monitoring + Driver Behaviour Admin Billing Creating, Editing and Managing User Accounts Trip History + LogBooking User Guides Reports Battery Management Third Party Devices Checklists (Pre-Start) Destination Dispatching Geofences Route Deviation Integration Asset Setup
  • Bluetooth® Tags, Sensors and Scanners
    Bluetooth® Documentation and How To Bluetooth Tags & Telematics Guru Supported Bluetooth Tags Supported Sensors Guppy Bluetooth® SensorNode Bluetooth®
  • Videos
  • Information for Partners
    Operational Warranty Product Images and Videos
  • Connectivity
    Networks and SIM Card Options Device Network Settings
+ More

Getting Started

  • Introducing Telematics Guru
  • Telematics Guru - Quick Start Guide
  • Create a New Organisation
  • Creating Assets in Telematics Guru
  • Live View - Telematics Guru
  • Asset Bulk Update
  • Telematics Guru FAQs
  • TG - Organisation Functionality
  • ICCIDs in Telematics Guru

White Labelling & Portal Customisation

  • Telematics Guru White Labelling
  • Partner's own SMS Gateway
  • Partner Feedback Form
  • Bulk Update Notification and Report Providers

Technical Information + Security

  • TG Region Specific Details
  • TG - Password Policy
  • Two-Factor Authentication - [TG]
  • User Audit Log Report
  • Fair Usage Policy
  • Telematics Guru Release Notes
  • Telematics Guru Mobile Release Notes
  • Telematics Guru Status Page

Live View

  • Custom Map Overlays in TG
  • Points of Interest and Distance Order Markers
  • Hyperlink on Asset Live View Popup
  • Disable Asset Updates Paused
  • Daily Positions Map View

Mobile App

  • TG Mobile App Overview Documents
  • Push Notifications in the TG App
  • Call the Current Driver from the App
  • Edit Asset Details from the App

Alerts

  • Getting Started - Alerts
  • Telematics Guru - Alert Configuration Examples
  • Events vs Alerts
  • Panic/Duress Alert on Telematics Guru
  • How do I Activate a Movement Alert?
  • Telematics Guru - Alert Token Definitions
  • Why was my Alert delayed?
  • Set up SMS Alerts
  • Duration Condition for Alerts
  • Alert Notifications through WebHooks
  • Alert on Live View/Signal Duress - Telematics Guru
  • Alert and Report on the First Trip of the Day
  • Inactivity Alerts on Telematics Guru
  • Dynamic Alert Notifications

BLE® Tags

  • Tags in Telematics Guru
  • Bluetooth® Tag Alerts on Telematics Guru
  • ELA T/ELA RHT Tags in Telematics Guru (Cold Chain)
  • Bulk Importing iBeacon Tags
  • Sentrius BT610 Tags in Telematics Guru

TG Troubleshooting

  • Telematics Guru Telemetry - Getting Started
  • Can't Login to the Telematics Guru App?
  • Why Aren't I Receiving my Email/SMS Alerts or Reports?
  • Telematics Guru - Asset Addresses
  • Why does my device have connected "now" but have no updates?
  • How Can I Tell if My GPS Assets are Being Jammed?

Run Hours, Odometer and Maintenance Schedules

  • Run Hours + Odometer in TG
  • Scheduled Maintenance Reminders (SMR)
  • Maintenance Lists
  • Run Hour/ODO Discrepancies in TG
  • Setting up Secondary Run Hours

Speed Monitoring + Driver Behaviour

  • Speed Monitoring in Telematics Guru
  • Driver Scorecard Report
  • Harsh Driving on Telematics Guru
  • Which Countries Offer Speed Lookup in TelematicsGuru?
  • RAG Report
  • Driver Management in TG

Admin

  • Admin Actions FAQs
  • Schedule the Devices Not Connecting Report
  • Partner Emergency Contact

Billing

  • TG - Asset Billing, Admin and Billing Reports
  • Asset Billing Plans - TG-PPM,Classic,PRO
  • PPM Calculator
  • Telematics Guru - ALR Guide

Creating, Editing and Managing User Accounts

  • Getting Started - Inviting Users
  • Setting up a User Account
  • User Support Permissions + Access to Multiple Organisations

Trip History + LogBooking

  • Getting Started - Trips
  • Telematics Guru - History Views
  • TG App - Managing Trips and Logbooking

User Guides

  • Asset State Configuration
  • Asset Expense Tracking - Getting Started
  • Asset Health Tracking
  • TG - Utilisation
  • Fuel Monitoring in Telematics Guru
  • Proof of Service - Renting Assets
  • Controlling Digital Outputs from Telematics Guru
  • Providing clients limited access to view rental assets
  • Private Mode in Telematics Guru

Reports

  • Customize Reports
  • Scheduled Reports
  • Exporting Telematics Guru Data
  • Finding Iridium IMEIs vs Device Serials
  • Area Coverage Reports
  • The Asset Analogue Report
  • Trip Region Report
  • The Asset Utilisation Report
  • Fleet Reports
  • Days Outside Geofences Report
  • Telematics Guru - Report Application Examples
  • Asset Trip List Summary Reports
  • Time Spent Near Gateway Report

Battery Management

  • Battery Level Status Report (TG)

Third Party Devices

  • Telematics Guru Third Party Device API
  • Setup For Pivotel Smartone devices
  • Teltonika Device Setup
  • CalAmp Support
  • SPOT Devices in Telematics Guru
  • JDLink - Telematics Guru
  • Garmin inReach SE+
  • AEMP 2.0 (ISO ISO 15143-3) Device Support
  • RUC Monkey
  • AI Dashcam Integration
  • Integrating VisionMax Cameras into Telematics Guru
  • Integrating Lightmetrics Cameras into Telematics Guru
  • Viewing Footage from AI Dashcams
  • Requesting Media from Dashcams
  • Creating Camera Alerts
  • Fox3 Device on Telematics Guru

Checklists (Pre-Start)

  • Checklists in Telematics Guru
  • Setup Checklist to Capture Maintenance
  • Setup Checklist for Installation
  • Linking Documents to Pre-Start Checklists
  • Checklists - QR Code Generation and Scanning
  • Time and Attendance in Telematics Guru

Destination Dispatching

  • Destination Dispatching

Geofences

  • How To Guide: Geo-Fences
  • Geofence Downloads to Device
  • Multi-Layer Geo-Fences
  • Geo-Fence Bulk Import
  • Telematics Guru - Update Asset Project From Destination Geofences
  • Geo-Fence Bulk Update

Route Deviation

  • Route Deviation

Integration

  • Alert Notifications through WebHooks
  • Scheduled Reports
  • Query Multi-Asset Location Share via API
  • Telematics Guru Integration Strategies
  • Retrieving Asset Details via the Telematics Guru API
  • Updating Asset Details via the Telematics Guru API

Asset Setup

  • Configuring Analog Inputs to Your Asset

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