Contact Us

    If you still have questions or prefer to get help directly from an agent, please submit a request.
    We’ll get back to you as soon as possible.

    Please fill out the contact form below and we will reply as soon as possible.

    • Digital Matter Site
    • Contact Us

    How do I Activate a Movement Alert?

    Written by Matthew Clark-Massera

    Updated at January 26th, 2023

      Contact Us

      If you still have questions or prefer to get help directly from an agent, please submit a request.
      We’ll get back to you as soon as possible.

      Contact Support
      • Home
      • Telematics Guru
      • Alerts

      Table of Contents

      Setting the Movement Alert via the website Setting a movement alert using the app

      Movement Alert is a one-touch feature to allow the user to set an "anchor" to the asset so that it will notify the user when it next moves.

      It is ideal for trailers, recreational equipment, horse floats, boats, motorbikes, dollies, equipment, and even vehicles where the user is concerned about theft of an asset when leaving it temporarily at a location. It saves the user going into the website and setting up a one-time Geo-fence, and then setting up the Alert.

      The alert uses the currently logged in users linked address book entry to get their email address and/or mobile number. The movement alert will send an email and a text message (if the user's organisation is enabled, and the address book entry has a mobile number.)

      The movement alert is triggered on any of the following conditions being TRUE:

      The Asset enters the "In Trip" state
      OR
      The Asset moves more than 500m from the position where the movement alert was set

      The movement alert will fire as soon as the asset enters a 'In trip' state upon movement. This is because there are some cases with devices like the Remoras that we want the alert to be sent as intelligently as possible. The alert will be sent immediately upon the server receiving the In trip status, unless you have upload on trip start disabled as per some battery powered units; Oysters & Yabbys.

      Setting the Movement Alert via the website

      You can activate "Movement Alert" from the tracking website or from the app. The alert goes to the email address saved on the User's profile.

      Simply click on the 'bell' on the asset pop-up and it will ask if you want a Movement Alert. Then Accept.

      Setting a movement alert using the app

      Tap the bell to enable the Alert Once you tap OK, the Bell will show the Movement Alert is activated

      As with the website, If you want to disable or remove the Movement Alert, press the "bell" again, and say "Yes":

      Was this article helpful?

      Yes
      No
      Give feedback about this article

      Related Articles

      • Panic/Duress Alert on Telematics Guru
      • Telematics Guru - Alert Configuration Examples
      • Events vs Alerts

      Subscribe to Partner News

      Subscribe to our mailing list to receive Digital Matter news, product and tehnical updates, and more.

      Subscribe

      Copyright © Digital Matter . All Rights Reserved.

      Privacy Contact Support

      Knowledge Base Software powered by Helpjuice

      DM Logo
      Expand