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Partner's own SMS Gateway

Written by Matthew Clark-Massera

Updated at December 14th, 2023

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Table of Contents

To set up your Clickatell account Testing Credentials To set up your Twilio account To set up Telematics Guru

It is possible to link a partner's Clickatell or Twilio account to Telematics Guru. 

The partner can then pay for the cost of the SMS' directly.

The first step is to obtain a Clickatell or Twilio account and supply Digital Matter the details. Our support team can create an “SMS Provider” on your account - which can be set against an organisation in Telematics Guru.

To set up your Clickatell account

  1. Go to www.clickatell.com and sign up
  2. Login to your account and from the landing page at https://portal.clickatell.com, click SMS Integrations, under "Create your first SMS integration".
  3. Enter a name, choose an environment (Live). Choose REST as the API type.
  4. The remaining settings are up to you. The defaults are a good place to start, but please pay attention to any security issues.
  5. Save the setup
  6. You should see your integration listed under SMS Integrations. 

It should look like this, with Environment = Production and Status = On:

Supply support@digitalmatter.com with one of the following information sets.

  • REST API ID, Client ID and Username/Password
  • OR - the API Key
  • OR - the REST API Auth Token

Testing Credentials

Test the credentials using a URL like this:

http://api.clickatell.com/http/sendmsg?user=myusername&password=mypassword&api_id=1234567&to=27821234567&text=Hello

You can also test the REST API with a cURL call, as shown by the Clickatell website:

CURL CALL:
==========
curl -i \
-X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-H "Authorization: <your API Key" \
-d '{"content": "Test Message Text", "to": ["+1234567890"]}' \
-s https://platform.clickatell.com/messages

To set up your Twilio account

Sign up for a Twilio account and phone number.

https://support.twilio.com/hc/en-us/articles/223183168-Buying-a-toll-free-number-with-Twilio 

Information required to set up the provider in TG are shown below:

  • Account SID
  • AuthToken
  • From (Phone Number)

All three values will need to be supplied to your regional support team. 

To set up Telematics Guru

  • Navigate to Admin > Organisation Manage > Organisation and select Edit. 
  • Change the SMS Provider to the one created for you by DM Support. 


     
  • Set a Monthly SMS Limit.
    • The limit prevents ‘runaway’ alerts - perhaps due to misconfiguration leading to nasty bill shock!
    • The limit that makes sense depends on
      • The number of assets in the organisation
      • How many alerts you are sending per asset per day on average
      • The number of different users that receive messages

For example, 100 assets with a speeding alert sent to 4 numbers. The drivers generate about 4 speeding events daily each. 

SMSes = 100 assets x 4 events x 30 days x 4 numbers = 48000 messages in the month. 

For this type of usage, we could set the limit to perhaps 75 000 SMSes - plenty of slack - but we should not see an extortionate bill at the end of the month 

 

gateway service partner sms

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