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Telematics Guru User Permissions Explained

Written by Fezile Mojapelo

Updated at May 30th, 2025

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  • Telematics Guru
  • Creating, Editing and Managing User Accounts

Table of Contents

Checklist Permissions Feature Manager Permissions Feature View Permissions General Permissions Organisation Manager Permissions Partner Manager Permissions Time and Attendance Permissions

Checklist Permissions

See Checklists in Telematics Guru. 
Fees may apply if enabling these permissions. Contact your local DM representative for further information. In general these are enabled for users within organisations that make use of checklists. 

Audit Checklists

Allows the user to view audit logs pertaining to checklists

Checklists in Telematics Guru

 

Checklists Template Manage

Allows the user to create new checklist templates

 

Complete Checklists

Allows the user to complete checklists on the TG Mobile App

 

Resolve Checklists

Allows the user to resolve completed checklists

 

View Checklists

Allows the user to view checklists

 

 

Feature Manager Permissions

Note: Many of these permissions govern a user's ability to manage specific features (e.g., Manage Address Book).
To access and manage these features, users must also have the corresponding ‘view’ permission—this allows them to navigate to the relevant page in the first place. (Address Book View) 

Typically these permissions are provided to ‘administrators’ of a given organisation - who may be responsible for tasks such as. 

  • Adding new users and drivers to the system 
  • Running reports
  • Configuring alerts. 
Address Book Manage

Allows user to create and manage address book entries

AEMP 2.0 Device Service Manage

Allows user to view and set up AEMP 2.0 device services and view harvest logs

AEMP 2.0 (ISO ISO 15143-3) Device Support - Digital Matter

Alerts Manage

Allows user to create, assign and manage alerts

Getting Started - Alerts - Digital Matter

Asset Enable Disable

Allows user to enable and disable assets. 

This has billing implications. 

Asset Installer Manage

Allows user to make changes to the installer tab on the Edit Asset page - capturing who installed a device on the asset and other information. 

Asset Manage Enables the Asset Edit page along with General, Info and Photo tabs
Asset State Configuration Manage

Allows user to create, edit and delete Asset States

Asset State Configuration - Digital Matter

Asset Type Manage

Allows user to create and assign Asset Types

Admin → Asset Types

Battery Management

Enables the user to view the Battery Management Page. 

Assets → Battery Management

Camera Media Manage

Allows user to manage camera media from connected Dashcams. 

Requesting Media from Dashcams - Digital Matter

Creating Camera Alerts - Digital Matter

 

Clear Asset Data

Allows user to clear assets' data (delete all history)

 

Department Manage Allows user to create, edit and delete Departments via Admin → Departments
Destination Dispatch Assignee

Allows user to receive and execute dispatch requests

Destination Dispatching - Digital Matter

 

Destination Dispatch Manager Allows user to create, cancel, re-assign and view dispatch requests
Device Setup

Adds Advanced, I/O Mappings and Log Events tabs to the Edit Asset page

 

Driver Manage

Allows user to create, edit and delete Drivers and assign them Assets

Driver Management in TG - Digital Matter

Event Type Manage

Allows user to create, edit and delete Event Types

 

Admin → Event Type

Expense Manage

Allows user to create and manage Expense Types

Asset Expense Tracking - Getting Started - Digital Matter

Geo Fence Manage

Allows user to create, edit and delete Geo Fences

How To Guide: Geo-Fences - Digital Matter

 

History Edit

Allows Projects and Drivers to be assigned to trips via the Manage Trips page

Telematics Guru - History Views - Digital Matter

 

History → Manage Trips

Maintenance Job Manage

Allows user to create and edit maintenance jobs

Scheduled Maintenance Reminders (SMR) - Digital Matter

 

Map Overlay Manage

Allows user to create, edit and delete Map Overlays

 

Admin → Map Overlays

 

Custom Map Overlays in TG - Digital Matter

Odo Hours Manage

Allows user to set the run hour and odometer values for an asset

Run Hours + Odometer in TG - Digital Matter

 

Point of Interest Manage

Allows user to create, edit and delete Points of Interest on the Live view

Points of Interest and Distance Order Markers - Digital Matter

 

Project Manage Allows user to create, edit and delete Projects
Recovery Mode Manage

Allows user to turn recovery mode on or off

Recovery Mode - Digital Matter

 

Report Layout Manage

Enables the Customise Report option so that the report fields and layout can be edited

Customize Reports - Digital Matter

 

Scheduled Report Setup

Allows user to schedule reports

Customize Reports - Digital Matter

Trip Administrator View  
Trip Driver Manage Allows user to assign Drivers to Trips under the History → Manage Trips view (for logbooking) 
Trip Type Manage Allows user to create, edit and delete Trip Types
Web Hook Manager

Allows user to create, edit and delete Webhooks

Telematics Guru Integration Strategies

 

Feature View Permissions

Address Book View Enables access to the address book
Alerts View Enables view of the alerts page
Asset Destination History View

Enables the Destination History Map page

Telematics Guru - History Views 

Asset Telemetry View

Enables the Telemetry and Telemetry I/O for Assets pages

Telematics Guru Telemetry - Getting Started

Asset Timeline View

Enables the Asset Timeline page

Telematics Guru - History Views

Asset Type View Enables Asset Type page
Asset View Enables Asset Management page
Camera Media View

Allows user to view camera media

Viewing Footage from AI Dashcams

Department View Enables the Departments page
Driver Trip History VIew Enables ‘My Trips’ dropdown from the History dropdown
Driver View

Enables access to the Drivers page

Event Type View

Enables the Event Type page

Events vs Alerts

Expense Capture Allows user to record expenses
Geo Fence View Enables access to the Geo Fence menu
Live View

Enables the Live Tracking Map page

Live View - Telematics Guru

Maintenance History View

Allows the user to view maintenance jobs

Maintenance Lists

Multi Asset Location Share

Enables the shared multi-asset location sharing page and the ability for the user to create and manage share links. 

Providing clients limited access to view rental assets

Odo Hours View Allows user to view Odometer values
Project View Enables access to the Projects page
Reporting

Enables access to Reports page. 

Reports - Digital Matter

Access to specific reports is enabled on the ‘Reports’ tab for a user. 

Scheduled Report Logs Allows user to see scheduled report logs for debugging (failures/successes, and download copies) 
Tagged Asset Status View

Allows user to view Tagged Asset Telemetry

Tags in Telematics Guru

Trip History View

Enables the Trip History page

Telematics Guru - History Views

Trip Type View Enables the Trip Type page

 

General Permissions

Asset Health View

Allows the user to view Asset Health

Asset Health Tracking

 

Beta User Grants user permission to new functionality that is being trialed
Live Tracking No Timeout If enabled, this prevents the live view from timing out due to inactivity. Useful for control rooms

 

Organisation Manager Permissions

Billing Plan Manage

Allows user to change the billing plan for assets Organisation

Asset Billing Plans - TG-PPM,Classic,PRO

 

Lorawan Manage

Allows user to manage LoRaWAN downlink and devices

LoRaWAN Integration - Telematics Guru

Lorawan View Allows user to view LoRaWAN Downlink and devices
Maintenance Schedule Admin Allows user to create, edit and delete maintenance schedules
Sigfox Manage

Allows user to manage Sigfox downlinks and devices

Sending Sigfox and LoRaWAN® Downlinks

Sigfox View Allows user to view Sigfox downlink and devices
User Manage

Allows user to create, edit, invite and delete users

Setting up a User Account

 

User View Enables the Users page. 

 

Partner Manager Permissions

These permissions are typically reserved for Digital Matter partners who are creating and managing organisations for their customers. 

Device Manager Admin Enables Device Manager shortcut on the Manage Assets page
Manage Support User

Allows user to map Support users

Setting up a User Account

 

Organisation Delete Allows user to delete Organisations
Organisation Manage

Allows user to create and edit Organisations

Create a New Organisation

 

Organisation View Enables access to the Organisations page
Partner Integration Manage Allows user to manage authentication credentials
Promotion Manage

Allows user to create, edit and delete Promotions

Telematics Guru White Labelling

 

Url Manage Allows user to manage Partners' URL
User Support

Enables the Support page

User Support Permissions + Access to Multiple Organisations

 

 

Time and Attendance Permissions

Time and Attendance Admin

Time and Attendance in Telematics Guru

Time and Attendance Supervisor Allows user to approve Time and Attendance logs
Time and Attendance Views Enables access to the Time and Attendance page
user rights access control

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