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Telematics Guru

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  • Fundamentals
    Networks and SIM Card Options Device Network Settings GPS
  • Devices
    Cellular LoRaWAN® SigFox
  • Applications
    Cold Chain Monitoring Accident Detection & High G events Scheduled Maintenance & Run Hours Other Solutions
  • OEM Server
    Getting Started OEM Installer Page Admin Actions Reports Integration Troubleshooting MyGeotab Location Engine
  • Telematics Guru
    Getting Started White Labelling & Portal Customisation Live View Mobile App Alerts BLE® Tags TG Troubleshooting Security Run Hours, Odometer and Maintenance Schedules Speed Monitoring + Driver Behaviour Admin Billing Creating, Editing and Managing User Accounts Trip History + LogBooking User Guides Reports Battery Management Third Party Devices Checklists (Pre-Start) Destination Dispatching Geofences Route Deviation
  • Bluetooth® Tags, Sensors and Scanners
    Supported Sensors Bluetooth® Documentation and How To 3rd Party Bluetooth Tags and Sensors Guppy Bluetooth® SensorNode Bluetooth®
  • Information for Partners
    Operational Warranty Product Images and Videos
+ More

Getting Started

  • Introducing Telematics Guru
  • Telematics Guru - Quick Start Guide
  • Create a New Organisation
  • Creating Assets in Telematics Guru
  • TG Region Specific Details
  • Asset Bulk Update
  • Fair Usage Policy
  • Telematics Guru FAQs
  • Telematics Guru Release Notes
  • TG - Organisation Functionality

White Labelling & Portal Customisation

  • Telematics Guru White Labelling
  • Partner's own SMS Gateway
  • Partner Feedback Form

Live View

  • Live View - Telematics Guru
  • Disable Asset Updates Paused
  • Custom Map Overlays in TG
  • Points of Interest and Distance Order Markers
  • Hyperlink on Asset Live View Popup

Mobile App

  • TG Mobile App Overview Documents
  • Push Notifications in the TG App
  • Telematics Guru Mobile Release Notes
  • Call the Current Driver from the App

Alerts

  • Getting Started - Alerts
  • Alerts - Set up an Alert with the Wizard
  • Telematics Guru - Alert Configuration Examples
  • Events vs Alerts
  • Panic/Duress Alert on Telematics Guru
  • How do I Activate a Movement Alert?
  • Create Alerts on Analogue Values
  • Telematics Guru - Alert Token Definitions
  • Why was my Alert delayed?
  • Set up SMS alerts
  • Duration Condition for Alerts
  • Alert Notifications through WebHooks
  • Alert on Live View/Signal Duress - Telematics Guru
  • Alert and Report on the First Trip of the Day

BLE® Tags

  • Tags in Telematics Guru
  • Bluetooth® Tag Alerts on Telematics Guru
  • ELA T/ELA RHT Tags in Telematics Guru (Cold Chain)
  • Bulk Importing iBeacon Tags

TG Troubleshooting

  • Telematics Guru Telemetry - Getting Started
  • Can't Login to the Telematics Guru App?
  • Why Aren't I Receiving my Email/SMS Alerts or Reports?
  • Telematics Guru - Asset Addresses
  • GPS Age and Invalid Fixes

Security

  • TG - Password Policy
  • Two-Factor Authentication - [TG]
  • User Audit Log Report

Run Hours, Odometer and Maintenance Schedules

  • Run Hours + Odometer in TG
  • Scheduled Maintenance Reminders (SMR)
  • Maintenance Lists
  • Run Hour/ODO Discrepancies in TG

Speed Monitoring + Driver Behaviour

  • Speed Monitoring in Telematics Guru
  • Driver Scorecard Report
  • Harsh Driving on Telematics Guru
  • Which Countries Offer Speed Lookup in TelematicsGuru?
  • RAG Report

Admin

  • Admin Actions FAQs
  • Schedule the Devices Not Connecting Report

Billing

  • TG - Asset Billing, Admin and Billing Reports
  • Asset Billing Plans - TG-PPM,Classic,PRO
  • PPM Calculator
  • Telematics Guru - ALR Guide

Creating, Editing and Managing User Accounts

  • Getting Started - Inviting Users
  • Setting up a User Account
  • User Support Permissions + Access to Multiple Organisations

Trip History + LogBooking

  • Getting Started - Trips
  • Telematics Guru - History Views
  • TG App - Managing Trips and Logbooking

User Guides

  • Asset State Configuration
  • Asset Expense Tracking - Getting Started
  • Activating Recovery Mode
  • Asset Health Tracking
  • TG - Utilisation
  • Time and Attendance in Telematics Guru
  • Fuel Monitoring in Telematics Guru

Reports

  • Area Coverage Reports
  • Customize Reports
  • Exporting Telematics Guru Data
  • Finding Iridium IMEIs vs Device Serials
  • The Asset Analogue Report
  • Trip Region Report
  • Utilisation report
  • Fleet Reports
  • Days Outside Geofences Report

Battery Management

  • Battery Management
  • Battery Level Status Report (TG)

Third Party Devices

  • Third Party Device Support in Telematics Guru
  • Setup For Pivotel Smartone devices
  • Teltonika Device Setup
  • CalAmp Support
  • SPOT Devices (beta)
  • Telematics Guru Third Party Device API
  • JDLink - Telematics Guru
  • Garmin inReach SE+ (Beta)
  • ISO Device Support

Checklists (Pre-Start)

  • Checklists in Telematics Guru
  • Setup Checklist to Capture Maintenance
  • Setup Checklist for Installation
  • Linking Documents to Pre-Start Checklists
  • Checklists - QR Code Generation and Scanning

Destination Dispatching

  • Destination Dispatching

Geofences

  • How To Guide: Geo-fences
  • Geofence Downloads to Device
  • Multi-Layer Geo-Fences
  • Geo-Fence Bulk Import
  • Telematics Guru - Update Asset Project From Destination Geofences

Route Deviation

  • Route Deviation

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