Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Digital Matter Site
  • Contact Us
  • Home

General

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Contact Support
  • Devices
    Cellular LoRaWAN® Certifications + Safety Instruction
  • Device Manager (OEM Server)
    Getting Started with Device Manager Device Manager Device Manager Information Battery Level Monitoring and Management Location Engine Integration Device Manager API Troubleshooting MyGeotab Device Features Reports
  • Telematics Guru
    Getting Started White Labelling & Portal Customisation Technical Information + Security Live View Mobile App Alerts BLE® Tags TG Troubleshooting Run Hours, Odometer and Maintenance Schedules Speed Monitoring + Driver Behaviour Admin Billing Creating, Editing and Managing User Accounts Trip History + LogBooking User Guides Reports Battery Management Third Party Devices Checklists (Pre-Start) Destination Dispatching Geofences Route Deviation Integration Asset Setup
  • Bluetooth® Tags, Sensors and Scanners
    Bluetooth® Documentation and How To Bluetooth Tags & Telematics Guru Supported Bluetooth Tags Supported Sensors Guppy Bluetooth® SensorNode Bluetooth®
  • Videos
  • Information for Partners
    Operational Warranty Product Images and Videos
  • Connectivity
    Networks and SIM Card Options Device Network Settings
+ More

General

  • Provisioning for Telematics Guru on the Sigfox Backend
  • Sigfox - Configuration and Usage Guide
  • Sigfox - How to Change Settings?
  • Oyster Sigfox Config App
  • Sigfox - Periodic Only Updates
  • Create Device on Sigfox Backend
  • Oyster Sigfox: In Trip vs. Out Of Trip
  • Sigfox - missed GPS updates! Why?
  • How often are Sigfox Downlinks requested?
  • Upgrading the Sigfox Config App
  • Getting a Sigfox device online
  • Oyster Sigfox Default Settings
  • Oyster Sigfox Firmware Release Notes
  • Oyster Sigfox Downlink FAQs
  • SigfoxInvalid PAC Code
  • Finding Deleted Device on Sigfox Back-end

Popular Articles

  1. SIM Providers: LTE-M/Nb-IoT + Roaming, and Setup
  2. Choosing an Integration Strategy
  3. Contact Support
  4. Connectivity - LTE-M vs NB-IoT, Coverage, Providers and Roaming
  5. DM Link Wired Provisioning Tool
  6. SMS Commands
  7. Certifications
  8. The Location Engine - Key Concepts
  9. Bluetooth® Getting Started - Tags & Scanning

Subscribe to Partner News

Subscribe to our mailing list to receive Digital Matter news, product and tehnical updates, and more.

Subscribe

Copyright © Digital Matter . All Rights Reserved.

Privacy Contact Support

Knowledge Base Software powered by Helpjuice

Expand