Contact Us

    If you still have questions or prefer to get help directly from an agent, please submit a request.
    We’ll get back to you as soon as possible.

    Please fill out the contact form below and we will reply as soon as possible.

    • Digital Matter Site
    • Contact Us
    Daan

    Daan de Waard

    daan.de.waard@digitalmatter.com

    3

    Article
    Last Month

    -66.67%

    Daan articles

    All Categories
    • All Categories
    • Devices
    • Device Features
    • Device Troubleshooting
    • Device Manager
    • Telematics Guru
    • Bluetooth® Tags, Sensors and Scanners
    • Connectivity
    • Information for Partners
    • Videos
    • Certifications + Safety Instruction

    Barra Recovery Release notes

    Published December 10th, 2025 by Daan de Waard

    Subscribe to our technical newsletter to be notified of bug fixes and firmware updates. Device Firmware Release notes: Firmware Version Notes v1.3 Add multi-channel private Wi-Fi scanning. Fix Recovery Mode bug. v1.2 Check-In's on the expiry of Start of Moving and End of Moving settings.   Add JTAG disable functionality. Various modem improvements.

    2278 Views 1 min

    Getting Started with the Arrow Global Bluetooth®

    Published August 6th, 2025 by Daan de Waard

    The Arrow Global Bluetooth®     The Arrow Global BLE is an affordable, hardwired GPS tracking device built for dependable fleet and asset monitoring. It features several configurable inputs and outputs as well as the ability to serve as a Bluetooth® gateway. With a compact form-factor, the Arrow was designed for discreet in-vehicle installation and

    3030 Views 2 min

    Arrow Global BLE Wiring and Installation guide

    Published July 10th, 2025 by Daan de Waard

    The Arrow Global BLE is supplied with an 8-wire harness. The harness facilitates various I/O's. For many installs, where we simply are looking for 'standard' vehicle tracking, we only need to connect 3-wires. The benefit of a 3-wire 'hard-wired' install is that the device can't be easily dislodged/removed, and - a ‘true’ ignition signal can be detec

    1618 Views 2 min

    Introducing the Arrow Global BLE

    Published August 6th, 2025 by Daan de Waard

    The Arrow Global is a robust and affordable vehicle tracking device with inputs/outputs, remote immobilisation for fleet management, driver ID, driver safety and behaviour monitoring, theft recovery, and more.  Key Features: High-performance, high-precision GPS tracking device Wire into power for real-time vehicle and fleet tracking Bluetooth® gatew

    7563 Views 1 min

    Getting Started with the Barra Recovery

    Published October 28th, 2025 by Daan de Waard

    The Barra Recovery   The Barra Recovery is for asset recovery services that need last-metre recovery capabilities when GPS location is insufficient.​ The Barra Recovery is a combination GNSS and Wi-Fi location tracker with a backup beacon that allows the device to be located even where conventional location systems lack fidelity, as well as where au

    3051 Views 2 min

    Updating Asset Details via the Telematics Guru API

    Published April 3rd, 2025 by Daan de Waard

    New to Using APIs?  Before using this endpoint, review the asset details available via the Asset Details GET Request documentation. This will help you understand how to configure an API tool, the structure of asset records and prepare your bulk update payload effectively.   What Asset Details Can I POST via the TG API? We've updated the TG API funct

    2157 Views 1 min

    Bulk Importing Private Access Points

    Published May 20th, 2025 by Daan de Waard

    Introduction Location Engine connected devices that use Wi-Fi MAC address scanning (i.e. Edge, Fusion, etc) to determine their location use public Access Point (AP) datasets by default. These commercial databases are fantastic for locating devices in public areas with lots of fixed Wi-Fi routers, but can lose accuracy or fail to gain a fix altogethe

    1135 Views 2 min

    Barra Recovery - Modes of Operation

    Published October 30th, 2025 by Daan de Waard

    Device Modes The Barra Recovery can operate in one of two primary Device Modes: Standby or Tracking, giving operators control over how the device behaves depending on operational needs.  Standby Mode Standby mode is the default low-power state of the Barra Recovery, designed for long-term, covert deployment. In this mode, the device conserves energy

    319 Views 2 min

    Barra Recovery - Provisioning and Installation

    Published October 28th, 2025 by Daan de Waard

    Initial Provisioning This guide is intended to assist new users in getting a Barra Recovery online for the first time. Once you have some experience with the device, this process may change slightly. e.g you may wish to queue firmware and parameter updates before inserting a SIM and batteries - so that the device picks up new settings once it gets o

    11768 Views 5 min

    Energy Saving Stack (ESS)

    Published October 21st, 2025 by Daan de Waard

    A New Benchmark in IoT Battery Efficiency   What is the Energy Saving Stack (ESS)? Battery life is one of the most limiting factors in cellular IoT. Every second your modem stays connected to the network burns precious energy, whether you’re tracking vehicles, assets, or wildlife. Digital Matter’s Energy Saving Stack (ESS) overcomes battery-life lim

    766 Views 2 min

    Network Settings - Barra Fusion Cat 1bis

    Published November 18th, 2025 by Daan de Waard

    WARNING: If you misconfigure the Network settings, for example by setting bandmasking for locally unavailable bands, the incorrect parameters will cause extra connection attempts and repeated admin-parameter downloads. This increases battery drain and latency but does not sever connectivity. We strongly advise erring on the side of caution when chan

    7938 Views 1 min

    Private Wi-Fi Lookups

    Published July 15th, 2025 by Daan de Waard

    Introduction Location Engine connected devices that use Wi-Fi MAC address scanning (i.e. Edge, Fusion, etc) to determine their location use public Access Point (AP) datasets by default. These commercial databases are fantastic for locating devices in public areas with lots of fixed Wi-Fi routers, but can lose accuracy or fail to gain a fix altogethe

    1428 Views 1 min

    Barra Recovery - Debug Logs

    Published October 31st, 2025 by Daan de Waard

    Barra Recovery General and Debug Logs The Barra Recovery includes helpful debug logs to confirm the device actions and status:   On-Demand Tracking  Successful initiation of the ODT mode. Debug[GEN][Info]: On Demand Tracking enabled, expires 17/06/2025 06:00:00 Successful cessation of ODT mode. Debug[GEN][Info]: On Demand Tracking disabled Incorrect

    210 Views 1 min

    Schedule Private Mode via API call - 0x0109

    Published April 7th, 2025 by Daan de Waard

    Applies to: Device Firmware Version Dart3-4G Bluetooth®* v1.6+ firmware Bolt v1.24+ firmware [beta] Bolt2 v2.24+ firmware [beta] *Additional compatible devices will be added in due course.   Before you start Ensure you have reviewed: Welcome to the Device Manager API Device Manager ASYNC Messaging Architecture A full list of API calls can be found a

    1467 Views 1 min

    Manta GPS CATMNB Firmware Release Notes

    Published October 20th, 2025 by Daan de Waard

    Manta GPS CATMNB Firmware Release Notes: v1.2 UVLO bug resolved. v1.1 Firmware based brown out detection introduced. v1.0 Initial Release.    

    2877 Views 1 min

    Private Mode (Adv)

    Published March 26th, 2025 by Daan de Waard

    Applies to: Device Firmware Version Dart3-4G Bluetooth®* v1.6+  Bolt2 (rev 88.1/88.2) v1.24+ /v2.24+  *Additional compatible devices will be added in due course.   What is Private Mode? Private Mode is designed to enhance user privacy by temporarily masking the asset location data of devices. Its primary goal is to prevent tracking or logging of sen

    1797 Views 3 min

    Private Scans (Adv) Parameters

    Published October 16th, 2025 by Daan de Waard

    Private Scans (Adv) Parameters Private Scans Firmware applies to: Device Firmware Version Yabby Edge v1.32+ [beta]  Oyster Edge  v1.23+ [beta]  Manta Fusion v1.4+ [beta]  Barra Edge  v1.10+ [beta] Additional compatible devices will be added in due course. Private Scans give users enhanced control over the device’s Wi-Fi scan phase, enabling fine tun

    1071 Views 1 min

    The Digital Matter Wi-Fi Beacon

    Published June 24th, 2025 by Daan de Waard

    Introduction Location Engine connected devices that use Wi-Fi MAC address scanning (e.g. Edge, Fusion) rely on public Access Point (AP) datasets by default. These are excellent for tracking in public areas, but often lack accuracy on private property and provide no floor-level context. Private Wi-Fi Lookups overcome this shortfall by letting you cre

    1730 Views 3 min

    Battery Life Estimation

    Published November 14th, 2025 by Daan de Waard

    Battery Life Estimation  Overview Battery life estimation in Device Manager is influenced by many dynamic factors, including device configuration, environmental conditions, network quality, SIM choice, and battery manufacturing variances. This article provides a comprehensive explanation of how Device Manager generates battery life estimates, the li

    239 Views 3 min

    Private Mode in Telematics Guru

    Published March 31st, 2025 by Daan de Waard

    Applies to: Device Firmware Version Dart3-4G Bluetooth®* v1.6+ firmware Bolt v1.24+ firmware [beta] Bolt2 v2.24+ firmware [beta] *Additional compatible devices will be added in due course. What is Private Mode? Private Mode is designed to enhance user privacy by temporarily masking the asset location data of devices. Its primary goal is to prevent t

    1429 Views 6 min

    Arrow Global BLE Release notes

    Published August 6th, 2025 by Daan de Waard

    Subscribe to our technical newsletter to be notified of bug fixes and firmware updates. Device Firmware Release notes: Firmware Version Notes v2.8 Added JTAG lockout to meet CE-RED security requirements, preventing unauthorised firmware access. Disables downgrading from 2.8 to only allow upgrade/downgrade to CE-RED complaint firmware versions. v2.7

    2277 Views 1 min

    Default I/O Mappings Arrow Global Bluetooth®

    Published August 7th, 2025 by Daan de Waard

    Here are the Default I/O Mappings for Digital Matter's Arrow Global Bluetooth® tracker. You can change some of these mappings on the Device Manager server - we do not recommend changing these unless you know what you are doing. Additionally, some firmware features provide their 'result' as a Digital Input flag - i.e. Idling flag. It is important whe

    5728 Views 1 min

    Partner 'News Items' Feature

    Published October 8th, 2025 by Daan de Waard

    Share important updates with your customers using Partner News Items Partners can create and publish News Items directly to their customers using the News Item functionality. Users with the Partner Manage permission are able to create and schedule News Items, and users with the Partner View permission will be able to view the News Items management m

    493 Views 1 min
    Load More

    Subscribe to Partner News

    Subscribe to our mailing list to receive Digital Matter news, product and tehnical updates, and more.

    Subscribe

    Copyright © Digital Matter . All Rights Reserved.

    Privacy Contact Support

    Knowledge Base Software powered by Helpjuice

    DM Logo
    Expand