Contact Us

    If you still have questions or prefer to get help directly from an agent, please submit a request.
    We’ll get back to you as soon as possible.

    Please fill out the contact form below and we will reply as soon as possible.

    • Digital Matter Site
    • Contact Us

    Bulk Importing Assets in Telematics Guru

    Learn how to efficiently bulk import assets into Telematics Guru, streamlining your asset management process.

    Written by Digital Matter Authors

    Updated at November 13th, 2026

      Contact Us

      If you still have questions or prefer to get help directly from an agent, please submit a request.
      We’ll get back to you as soon as possible.

      Contact Support
      • Home
      • Telematics Guru
      • Getting Started

      Table of Contents

      Bulk Importing Assets in Telematics Guru Before You Begin BLE Tags Use Import Tags Prepare the CSV File CSV Field Reference Validate and Create the Assets Troubleshooting The Device Type Is Not Accepted The File Fails Validation Next Steps

      Bulk Importing Assets in Telematics Guru

      Use Bulk Asset Import to create multiple assets from a CSV file. The template covers asset identification, organisation assignments, device details, custom fields, vehicle information and starting usage readings.
       

      Before You Begin

      Select the organisation in which the assets should be created.
       

      Use the current template from Admin > Bulk Import. Device types in the template reflect those available to your account, including any custom device names.
       

      Prepare the actual asset and device details for your import. Replace the example rows rather than importing them as real assets.
       

      BLE Tags Use Import Tags

      BLE tag assets cannot be imported through Bulk Asset Import. Use the separate Import Tags function for BLE tags. Do not use this asset CSV template as a tag import template.

       

      Prepare the CSV File

      Go to Admin > Bulk Import and obtain the current Bulk Asset Import CSV template.
       

      Keep the column headers unchanged. Enter one asset per row, using the field reference below.
       

      Use a DeviceType supplied by your account's current template. If your account uses custom device names, use those names rather than substituting default Digital Matter names.
       

      Save the completed file as CSV and upload it on the bulk import page.
       

      CSV Field Reference

      The template contains the following columns. Preserve their exact spelling. Example values illustrate the supplied template's format, not a complete list of permitted values or a statement that every field is required.

      Column Purpose Entry Guidance
      AssetName The asset's name in Telematics Guru. Enter the name used to identify the asset.
      Description A description of the asset. For example, its role or use.
      AssetType The asset's category, rather than its tracking device type. The supplied template includes examples such as Car, Truck and SUV.
      Department The asset's department assignment. Use the department intended for the asset in the target organisation.
      Project The asset's project assignment. Use the project intended for the asset in the target organisation.
      DeviceSerial The serial number of the tracking device. Enter the actual device serial. Omit leading zeros, as in individual asset creation.
      Custom1 The first custom asset field. Use the value appropriate to your organisation's first custom field.
      Custom2 The second custom asset field. Use the value appropriate to your organisation's second custom field.
      Custom3 The third custom asset field. Use the value appropriate to your organisation's third custom field.
      DeviceType The tracking device type. Use the account-specific device type name from the current template. Do not substitute AssetType.
      AssetCode The asset's code or reference. Enter the reference used by your organisation.
      AssetHealthTrackingEnabled Whether asset health tracking is enabled. The supplied template uses 0 and 1 for this flag.
      Manufacturer The manufacturer of the asset. For example, the vehicle manufacturer.
      Model The asset's model. Enter the model associated with the asset.
      Vin The vehicle identification number. Enter the asset's actual VIN, where applicable.
      RegistrationNumber The asset's registration number. Enter the registration identifier, where applicable.
      ChassisNumber The asset's chassis number. Enter the chassis identifier, where applicable.
      OdometerReading The asset's starting odometer reading. Use with UnitOfMeasurement to identify the distance unit.
      UnitOfMeasurement The distance unit for the odometer reading. The supplied template uses km and mi.
      RunHours The asset's starting run hour reading. The supplied template includes decimal readings, for example 8145.3.
      Year The year associated with the asset. The supplied template uses four-digit years, for example 2004.

      For how odometer and run hour readings are used and calculated, see Run Hours + Odometer in TG.
       

      Validate and Create the Assets

      Upload your completed CSV file.
       

      Review validation results. Validation runs on upload: columns appear green when they pass and red, with a reason, when they fail.
       

      Correct the reported errors before completing the import. Check unchanged column names, device type names and duplicate entries.
       

      Once validation passes, save to create the assets.
       

      Troubleshooting

      The Device Type Is Not Accepted

      Use the name provided by the template for your account. Do not rely on a device list copied from another organisation or use a BLE tag type in the asset import.
       

      The File Fails Validation

      Read the reason shown for each red validation result. Check that the headers have not been renamed, each value is in its intended column and the file has no unintended duplicate entries.
       

      Next Steps

      For individual asset setup and post-creation checks, see Creating Assets in Telematics Guru.
       

      To change multiple existing assets rather than create new ones, use Asset Bulk Update.
       

      telematics asset management

      Was this article helpful?

      Yes
      No
      Give feedback about this article

      Related Articles

      • Introducing Telematics Guru
      • Telematics Guru - Quick Start Guide
      • Create a New Organisation
      • Creating Assets in Telematics Guru
      • Live View - Telematics Guru

      Subscribe to Partner News

      Subscribe to our mailing list to receive Digital Matter news, product and tehnical updates, and more.

      Subscribe

      Copyright © Digital Matter . All Rights Reserved.

      Privacy Contact Support

      Knowledge Base Software powered by Helpjuice

      DM Logo
      Expand