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Getting Started

Introducing Telematics Guru
Telematics Guru (TG) is a full-featured Telematics software for end-users.  This article will introduce some of the TG basics. The following articles will...
Wed, 25 May, 2022 at 2:13 PM
Telematics Guru - Quick Start Guide
Telematics Guru is a fully featured tracking platform. Partners are encouraged to explore all elements of TG by: Working through this knowledge base folde...
Wed, 25 May, 2022 at 3:24 PM
Create a New Organisation
Partners and Organisations In Telematics Guru Organisations are used in Telematics Guru to separate different end clients. You can have many organisations ...
Thu, 9 Jun, 2022 at 4:27 PM
Creating Assets in Telematics Guru
To monitor or track an asset, it must be created on Telematics Guru.  You can either create a single asset, duplicate an asset from an existing one, or Bul...
Wed, 30 Jun, 2021 at 6:17 PM
TG Region Specific Details
As of mid-2018, TG is hosted in a number of regional data centers. This improves performance and scalability. The following TG features must be targeted at ...
Wed, 25 May, 2022 at 3:32 PM
Asset Bulk Changes
There are multiple configuration options for assets.  Often when setting up system features, a similar configuration needs to be set for each asset, or eve...
Fri, 30 Apr, 2021 at 4:43 PM
Fair Usage Policy
This Fair Usage Policy document details what Digital Matter considers acceptable usage of its Telematics Guru and OEM Server software. Digital Matter may wi...
Wed, 25 May, 2022 at 3:31 PM
Telematics Guru FAQs
How do I set up a new customer? Each new entity/customer should be set up as a new organisation. Each organisation is it's own collection of users, ...
Tue, 17 Nov, 2020 at 11:57 AM
Telematics Guru Release Notes
Information around TG updates and new features are sent out to partners via our mailing list- click here to Sign Up Past Release Emails: May 2022 Apr...
Tue, 17 May, 2022 at 12:02 PM
TG - Organisation Functionality
This article list all the functionalities available in TG and their uses. Most functionality is enabled by default on a new partner account.  New feature...
Fri, 1 Jul, 2022 at 4:34 PM