Digital Matter Support

Getting Started

Getting Started - Glossary of Terms
Committed When a device is committed to oem, it has successfully uploaded  and had data records acknowledged by the end point. If the device has a conn...
Thu, 13 Jun, 2019 at 2:58 PM
Getting Started - Telematics Guru
Telematics Guru (TG) is a full-featured Telematics software for end-users. This guide will introduce some of the TG basics. Before you Start You will nee...
Fri, 27 Mar, 2020 at 1:19 PM
Getting Starting - Trips
Digital Matter tracking devices cater for a number of different ways to start a trip. Input 0 (bit 0) is the IGNITION input and Telematics Guru uses this to...
Fri, 13 Dec, 2019 at 11:16 AM
Inviting Users - Getting Started
How to Set up a User in Telematics Guru Step 1)  Navigate to Admin >> Users in Telematic Guru and select 'Invite User' Step 2a) Ent...
Wed, 12 Jun, 2019 at 3:49 PM
Telematics Guru FAQs
Telematics Guru - where are your servers hosted? Prior to 2018, Telematics Guru was hosted in the United States using cloud based servers with hosting comp...
Tue, 28 Jan, 2020 at 12:36 PM
User Permissions
Permissions Below is a list of the permissions. Be aware that some permissions require views being enabled under 'Admin Viewer' to enable functio...
Fri, 22 Nov, 2019 at 11:30 AM
Live View - Telematics Guru
Live View in Telematics can be useful to see an instant representation of where your assets are and in what state they are currently in. Below is a capture ...
Thu, 18 Jul, 2019 at 10:39 AM
Setting up a Low Battery Alerts
There are a couple of different ways to set up low battery alerts in TG, depending on device type. All Devices have a 'battery good flag' - wh...
Thu, 31 Oct, 2019 at 4:20 PM
Clustering on the Live View (BETA)
New Live View is under development. It is quite basic currently, and uses a different architecture to support richer features. This will be expanded upon ...
Wed, 25 Mar, 2020 at 2:11 PM
Organisations Manual
See attached a manual outlining TG organisations and their functionality
Wed, 4 Jul, 2018 at 5:11 PM