Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
seanw@digitalmatter.com
Article
Last Month
Applies to: Device Firmware Version G70-4G 1.16+ Asset Immobilized/Mobilized During After-Hours Keep in mind that after-hours immobilization ensures that assets remain immobilized or mobilized, depending on the immobilizer after-hours parameter, even if basic asynchronous messages are sent to the devices or driver IDs are scanned. Parameter set-u
Introducing the Oyster3 Global The Oyster3 Global is Digital Matter's long-life and ultra-rugged battery-powered GPS device for global asset tracking applications. Key Features: Track Anywhere – Cellular 4G Cat 1bis with 2G fallback enables seamless global asset tracking and management Deploy-Once Battery Life – 8+ years on 3 x AA user-replaceable b
Setting Up Moko Tags with DM Devices Setting up Moko tags with DM devices is a straightforward process. Here’s a quick guide to get you started: Power On Your MOKO Tag 1. Download the App Download the appropriate MOKOSmart mobile app for your tag. For example, the H3 Card and M2 can be found on the BeaconX Pro App, while the M4 Pro can be found on
Some devices that make use of the ISO 15143-3 (AEMP 2.0) telematics data standard have been integrated into Telematics Guru. Currently supported device types: John Deere DPL Caterpillar (CAT) Other machine-type integrations are planned to be added. Contact support if you would like to request an integration of a device that uses AEMP 2.0. In Telema
Our BLE gateway devices can be set to scan for all tags within range and keep a list in memory. This list is uploaded to the server periodically. Tags are then displayed on the Tag Map in Telematics Guru. This flexible format means when any gateway sees a tag in its vicinity, we can receive a new tag update. For many applications, like simply report
Orientation Detection is supported by the Remora3. The Orientation Detection event is useful for detecting significant orientation change of a device in any direction - such as A device mounted on a wall is removed and turned A door is opened/closed An asset tips over in any direction An asset is removed from the underside of an asset. Once a devi
Steps for Setting Up a Connector for Gurtam/Wialon Verify Device Type and Server Port Each device type would require their own connector (use different ports) Confirm the server port number for the device. This can be found in the device details on the Wialon website (Oyster3 for example below) https://wialon.com/en/gps-hardware/auto/oyster3-4g Ver
Warning! Digital Matter does not advise connecting an immobilization relay to a safety critical system such as the ignition or fuel pump. A starter motor cut is recommended. Device Firmware Version Dart3-2G, Dart3-4G, Dart3-4G-BLE and Dart3-Global-BLE All Versions G70-2G, G70-4G and G70-4G-BLE All Versions G120-2G and G120-4G All Versions G150-Glo
Device FW Version Dart3-4G v1.17+ When deploying GPS-based telematics devices like the Dart3, there are challenges that arise in environments with poor GPS reception or during periods when the device loses power, such as during transit. Ensuring continuous and accurate telemetry data is crucial for systems like Telematics Guru, which rely on consist
The G62 LoRaWAN is Digital Matter's robust and ultra-rugged vehicle and heavy equipment tracking device with inputs/outputs for fleet management, equipment monitoring on LoRaWAN networks. Key Features: High-precision GPS/GLONASS tracking device Weatherproof and ultra-rugged IP67 Housing Internal Backup Battery in case of loss of power or tampering 1
Applies to: Device Firmware Version Dart3-2G & Dart3-4G FW 1.16+ G70-2G & G70-4G FW 1.15+ Certain use cases require when an immobilization command is sent to a device, such as a G70 controlling a water pump, the user will only need to send one command to the device that will immobilize the pump for X amount of time when the command is receiv
For global logistic teams, having accurate and up-to-date information about the location of assets is crucial for efficient operations. Telematics Guru offers a comprehensive solution to track and visualize the daily positions of assets based on the selected time and date. This article explores the key features and benefits of the Daily Position Map
Applies to: Device Firmware Version G70-2G & G70-4G FW 1.15+ Scheduled Immobilization Immobilization can be scheduled on the G70. This facilitates applications such as setting a pump to turn on at midnight - by sending a command during work hours - so the user can get some sleep! Scheduled Immobilization (FW v1.15+) will allow the user to schedu
GPS isn’t perfect and many factors can cause jumps, especially indoors. The GPS modules need ephemeris data which is data transmitted via satellites containing information about their current and future position in the sky. It uses that along with timing information to calculate its position. In fantastic signal (outdoors with a good view of the sk
The Yabby3 LoRaWAN is Digital Matter's ultra-rugged and compact battery-powered GPS asset tracking device for LoRaWAN® networks featuring 7 years battery life (4x battery life of previous generation) Key Features: Deploy-once battery life with up to 7 years on 3 x AAA user-replaceable batteries Tracks assets when they’re on the move and enters slee
Subscribe to our mailing list to receive Digital Matter news, product and tehnical updates, and more.