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    Sean

    Sean Withers

    seanw@digitalmatter.com

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    Getting Started with the Oyster3 Global

    Published October 26th, 2023 by Sean Withers

    The Oyster3 Global   The Oyster3 Global is Digital Matter's long-life and ultra-rugged battery-powered GPS device for global asset tracking applications. Track Anywhere – Cellular 4G Cat 1bis with 2G fallback enables seamless global asset tracking and management Deploy-Once Battery Life – 8+ years on 3 x AA user-replaceable batteries with ‘battery l

    9005 Views 1 min

    Yabby Edge LoRaWAN API Credentials - Device Manager

    Published March 10th, 2025 by Sean Withers

    For the LoRaWAN Network Server to be able to communicate to Device Manager, API credentials within Device Manager will need to be created. Navigate to the 'Manage' dropdown on OEM and click on 'API Credentials'. Select 'New' and generate the API key. Once created the key can be copied. Both Key 1 and Key 2 will need to be generated to save the API c

    1523 Views 1 min

    GPS Settings - Initial Fix Settings

    Published March 12th, 2024 by Sean Withers

    GPS isn’t perfect and many factors can cause jumps, especially indoors. The GPS modules need ephemeris data which is data transmitted via satellites containing information about their current and future position in the sky.  It uses that along with timing information to calculate its position. In fantastic signal (outdoors with a good view of the sk

    3233 Views 3 min

    AEMP 2.0 (ISO ISO 15143-3) Device Support

    Published September 11th, 2023 by Sean Withers

    Some devices that make use of the ISO 15143-3 (AEMP 2.0) telematics data standard have been integrated into Telematics Guru.  Currently supported device types: John Deere DPL Caterpillar (CAT) Link-Belt JLG Takeuchi Other machine-type integrations are planned to be added. Contact support if you would like to request an integration of a device that u

    7127 Views 2 min

    Immobilisation Install - Asset can be immobilised from server

    Published November 2nd, 2023 by Sean Withers

    Warning! Digital Matter does not advise connecting an immobilization relay to a safety critical system such as the ignition or fuel pump. A starter motor cut is recommended.   Device Firmware Version Arrow Global Bluetooth® All Versions Dart3-2G, Dart3-4G, Dart3-4G-BLE and Dart3-Global-BLE All Versions G70-2G, G70-4G and G70-4G-BLE All Versions G120

    8054 Views 5 min

    Set GPS Position via API call - 0x0107

    Published November 13th, 2024 by Sean Withers

    Device FW Version Dart3-4G v1.17+ When deploying GPS-based telematics devices like the Dart3, there are challenges that arise in environments with poor GPS reception or during periods when the device loses power, such as during transit. Ensuring continuous and accurate telemetry data is crucial for systems like Telematics Guru, which rely on consist

    1886 Views 1 min

    Sending Digital Matter Device Data to JD Ops

    Published October 22nd, 2025 by Sean Withers

    Digital Matter has integrated the ability to pull device data in from pull device data in from JDLink to provide a central location for both Digital Matter devices and John Deere's connected devices onto Telematics Guru (TG). Some users may require the ability to send Digital Matter device data to JD Operations Center for the same purpose on John De

    356 Views 1 min

    Daily Positions Map View

    Published February 5th, 2024 by Sean Withers

    For global logistic teams, having accurate and up-to-date information about the location of assets is crucial for efficient operations. Telematics Guru offers a comprehensive solution to track and visualize the daily positions of assets based on the selected time and date. This article explores the key features and benefits of the Daily Position Map

    4192 Views 1 min

    Orientation Detection

    Published September 19th, 2023 by Sean Withers

    Orientation Detection is supported by the Remora3 & Manta Fusion (BETA).  The Orientation Detection event is useful for detecting significant orientation change of a device in any direction - such as A device mounted on a wall is removed and turned A door is opened/closed An asset tips over in any direction An asset is removed from the underside

    6571 Views 2 min

    Set the Driver List

    Published March 17th, 2025 by Sean Withers

    Support Documentation: Driver ID and Immobilization with Powered Devices These calls allow us to send a list of valid Driver ID codes down to the device.  The list is checked by the device when a Driver ID tag/code is presented. The device can optionally be configured to buzz until a valid tag is scanned - or only toggle it's output (to mobilize the

    77 Views 1 min

    Sentrius BT610 Tags in Telematics Guru

    Published November 1st, 2023 by Sean Withers

    Our BLE gateway devices can be set to scan for all tags within range and keep a list in memory. This list is uploaded to the server periodically. Tags are then displayed on the Tag Map in Telematics Guru. This flexible format means when any gateway sees a tag in its vicinity, we can receive a new tag update. For many applications, like simply report

    6303 Views 2 min

    Scheduled Immobilization

    Published June 29th, 2023 by Sean Withers

    Applies to: Device Firmware Version Dart3-4G FW 1.16+ G70-4G FW 1.15+ Scheduled Immobilization Immobilization can be scheduled on the G70. This facilitates applications such as setting a pump to turn on at midnight - by sending a command during work hours - so the user can get some sleep! Scheduled Immobilization (FW v1.15+) will allow the user to s

    3580 Views 1 min

    Introducing the G62 LoRaWAN

    Published January 22nd, 2024 by Sean Withers

    The G62 LoRaWAN is Digital Matter's robust and ultra-rugged vehicle and heavy equipment tracking device with inputs/outputs for fleet management, equipment monitoring on LoRaWAN networks. Key Features: High-precision GPS/GLONASS tracking device Weatherproof and ultra-rugged IP67 Housing Internal Backup Battery in case of loss of power or tampering 1

    4750 Views 4 min

    Immobilization Duration

    Published June 29th, 2023 by Sean Withers

    Applies to: Device Firmware Version Dart3-2G & Dart3-4G FW 1.16+ G70-2G & G70-4G FW 1.15+ Certain use cases require when an immobilization command is sent to a device, such as a G70 controlling a water pump, the user will only need to send one command to the device that will immobilize the pump for X amount of time when the command is receiv

    3577 Views 1 min

    Creating API Credentials - Device Manager

    Published March 17th, 2025 by Sean Withers

    Why would I need to create API credentials? API credentials help facilitate the Device Manager API or Edge LoRaWAN Integration.    Creating an API Key API Credentials can be created via the Device Manager UI. To access this menu, the API Credential Manager permission is required on your user account. See Users and Access Permissions for the API Cred

    1925 Views 1 min

    After-Hours Immobilization

    Published January 23rd, 2024 by Sean Withers

    Applies to: Device Firmware Version G70-4G 1.16+ Asset Immobilized/Mobilized During After-Hours Keep in mind that after-hours immobilization ensures that assets remain immobilized or mobilized, depending on the immobilizer after-hours parameter, even if basic asynchronous messages are sent to the devices or driver IDs are scanned.    Parameter set-u

    5362 Views 1 min

    Moko BLE Tags

    Published May 29th, 2024 by Sean Withers

    Setting Up Moko Tags with DM Devices Setting up Moko tags with DM devices is a straightforward process. Here’s a quick guide to get you started:  Power On Your MOKO Tag 1. Download the App Download the appropriate MOKOSmart mobile app for your tag. For example, the H3 Card and M2 can be found on the BeaconX Pro App, while the M4 Pro can be found on

    5412 Views 1 min

    Introducing the Yabby3 LoRaWAN

    Published December 4th, 2023 by Sean Withers

    The Yabby3 LoRaWAN is Digital Matter's ultra-rugged and compact battery-powered GPS asset tracking device for LoRaWAN® networks featuring 7 years battery life (4x battery life of previous generation)  Key Features: Deploy-once battery life with up to 7 years on 3 x AAA user-replaceable batteries Tracks assets when they’re on the move and enters slee

    5002 Views 4 min

    Data Fields

    Published October 28th, 2024 by Sean Withers

    Data Fields consist of a key / data pair, where the key contains metadata for the length of the fieldand the Field ID (FID) of the field. The key is followed by the actual data of the field. The data can be a structure containing multiple values. This allows for a flexible record where new data types / structures can be added to the system andthe me

    2210 Views 1 min

    Gurtam Integration

    Published May 2nd, 2024 by Sean Withers

    Steps for Setting Up a Connector for Gurtam/Wialon Verify Device Type and Server Port Each device type would require their own connector (use different ports) Confirm the server port number for the device. This can be found in the device details on the Wialon website (Oyster3 for example below) https://wialon.com/en/gps-hardware/auto/oyster3-4g  Ver

    3415 Views 1 min
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