Support Home Portal Log in
Open navigation

Scheduled Maintenance Reminders (SMR)

Telematics Guru automatically calculates run hour and odometer estimates based on incoming device data. The Scheduled Maintenance Reminder (SMR) module allows jobs and maintenance schedules to be created for assets using this information. 

Schedule types

Jobs can be run based on the following schedules:

Odometer
E.g. service the asset every 10 000kms.
Run Hours
E.g. service the asset every 1000 hours
Calendar
E.g. service the asset on a specific date each year/month. Or every X months.

Additionally, there is an Ad-Hoc schedule type - designed for recording, actioning and tracking jobs that occur on this basis (i.e. repairing a cracked windscreen).

Schedules can be based on a combination of the above i.e. every 6 months or 10 000kms, whatever comes first.

Schedule Elements

Maintenance Schedule
Defines the schedule (i.e. based on odo/hours/calendar) and other options including the list of assets it applies to and who should be notified.
Job
A job is created when an Asset becomes due for the work to be done as defined in the Maintenance Schedule 
Reminder
created in the Job List as a Reminder ahead of the Job being created, as warning so that you can get ready / book / plan for the upcoming Job 

Create a Schedule

  1. Go to Maintenance → Maintenance Schedules → Create New Schedule
  2. Fill out the name, instructions and set the Time zone.



  3. Select the assets to be linked to the schedule



  4. Select who should receive email notifications

    1. Link the users that should receive the emails
    2. Select if reminders (warning a job is upcoming) should generate emails
    3. Select if an email should be sent when the job is created.
  5. Configure the schedule criteria.



    For each option, set the Action Interval, and Reminder period. 

Absolute Values/Dates

The above shows an absolute odometer value. So a job is generated on 10 000km, 20 000km, 30 000km etc If a job is generated on 10 000km, but we don't complete the job until 12 000km, the next job is still created at 20 000km.
If this was unchecked, the next job would be created relative to the previous - i.e. at 22 000km. The same applies to Calendar and Run Hours. 

Jobs and Reminders View

The Maintenance → Jobs and Reminders view is shown below. We can use this to view and action jobs and reminders.

  1. Filter by asset
  2. Filter by Schedule

    Using 1 and 2 we can view all jobs for a specific asset, or all jobs for a specific schedule.

  3. Indicates if the item is a job or reminder
  4. Click this to add a note for the upcoming job
  5. We can action a reminder, either:
    1. Close the reminder - the job will still be generated when the the schedule elapses
    2. Create the job (create job now - maybe we want to action it)

Complete a Job



  1. Set the date the job was completed
  2. If desired, we can update the odo/run hours. Use case is sometimes the TG values and asset readings (i.e. the hour meter on the asset) may be slightly out of sync. This allows them to be aligned. 
  3. If we are completing the job slightly early - if we should skip ahead to the next schedule.
  4. Any notes. 

Maintenance Schedules View

We can also view the schedules via Maintenance → Maintenance Schedules. Schedules can also be edited from this view.

This view is equivalent to filtering the Jobs and Reminders schedule for All Assets and a specific schedule.

Reports

The Following Reports are available for schedule reminders; They allow you to list the Jobs and Reminders based on report parameters. It is recommended that you schedule the "Open Maintenance Jobs and Reminders" report to be emailed to a suitable person or group within your Organisation so that they will be proactively notified of new Jobs and Reminders that have been created in the system.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.