Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Digital Matter Site
  • Contact Us

Tags in Telematics Guru

Written by Matthew Clark-Massera

Updated at May 5th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Contact Support
  • Home
  • Telematics Guru
  • BLE® Tags

Table of Contents

Getting BLE Data into Telematics Guru Adding Tags to Telematics Guru Accessing Tag Locations and Telemetry Tags on the Live Map Tags in the Mobile App Tags in the Tags Menu Status: Map: Telemetry: Tag I/Os Tag Reports Tag Location Reports Tag Asset Analog Reports Tagged Asset Lost and Found Report

Getting BLE Data into Telematics Guru

To unlock the power of BLE tags for sensor data and asset location you will need to first set up a Bluetooth gateway device in Device Manager. Once complete, the flow of data from the tag to Telematics Guru is as follows:

1 →

BLE beacon/tag/sensor
2 →

Digital Matter Bluetooth® gateway device
3 →

Gateway device transmits data to TG
Transmits a beacon every 2 seconds containing the tag or sensor data Scans for tags either periodically or continuously and maintains a list. 
An update is sent to the server if the tag is 'Lost', 'Updated' or 'Found'.
Log reason 50 is used to indicate the upload is due to tag activity. These logs can be used to display the data meaningfully.

 

Adding Tags to Telematics Guru

To set up a tag in Telematics Guru, you can follow the same process as creating an asset. You can see the full guide here.

 

Accessing Tag Locations and Telemetry

There are now two places where you can view the location of Bluetooth tags. The Live map and the Tags section.

 

Tags on the Live Map

When you click on a gateway asset on the live map, there is an option to show 'nearby tags'. This link will list the tags that were scanned by this gateway.

 

Tags in the Mobile App

Tags can be viewed in the app. Simply head to the tag menu. Tags can be searched for in the list and viewed on the map. 

 

Tags in the Tags Menu

The Tags menu contains three sections. Tagged Asset Status, Tagged Asset Map and Tagged Asset Telemetry.

For this view to be visible the Organisation must have this functionality enabled. To check organisation functionality go to Admin -> Organisation -> Edit Organisation and ensure the Tags functionality is selected.

To access Tag information, there are three levels of Tag data displayed; Status, Map and Telemetry.

 

Status:

This lists all of your tags in the one place, their location, the time they were last scanned and the gateway.

 

Map: 

This screen displays all of your tags on a map, with a cluster view.

 

Telemetry: 

This screen lists all the previous scans and the status of each tag separately, and includes other statistics included in the tag's payload such as battery voltage, RSSI and Tx power.

 

Tag I/Os

Some tags report I/O data, these values will be shown on the map against the asset. The mappings cannot be changed. 

In some cases, it may make more sense to map the readings to gateway analogs. See:

  • ELA T/RHT Tags in Telematics Guru

Tag Reports

Tag Location Reports

If you want an easy-to-digest list of where your tagged assets were last reported, you can run the 'Asset Location' report. If you've set up an 'Asset Type' for all of your Bluetooth® tagged assets, you can filter the report to display only the tags, and no other devices.

 

Tag Asset Analog Reports

There is a tag report titled 'Tag Analogue Value Report' which can be run that provides analog values of the different BLE sensors. This would be useful if your BLE tags provide data such as temperature, humidity, or any other data within those specific fields.

 

Tagged Asset Lost and Found Report

This report shows tag ‘Lost’ and ‘Found’ events.

  • Found = Tag comes into range of a gateway from one scan to the next
  • Lost = Tag leaves range from one scan to the next

If viewed in chronological order, the report can be used to track tagged asset movement over time. 

tags telematics tag lost tag alert tag report

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Bluetooth® Tag Alerts on Telematics Guru
  • ELA T/ELA RHT Tags in Telematics Guru (Cold Chain)
  • Bulk Importing iBeacon Tags

Subscribe to Partner News

Subscribe to our mailing list to receive Digital Matter news, product and tehnical updates, and more.

Subscribe

Copyright © Digital Matter . All Rights Reserved.

Privacy Contact Support

Knowledge Base Software powered by Helpjuice

Expand