Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Digital Matter Site
  • Contact Us

Setup For Pivotel Smartone devices

Written by Matthew Clark-Massera

Updated at February 3rd, 2023

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Contact Support
  • Home
  • Telematics Guru
  • Third Party Devices

Table of Contents

Note

Telematics Guru can accept data from Pivotel SmartOne Devices. 

To send data to Telematics Guru:

Ask Pivotel to point your Smartone device to 

http://<device-region>.telematics.guru:8080
Text

When entering the device serial into Telematics Guru, please enter the entire serial, including any hyphens.

The device region in the URL is important to target the correct regional instance of Telematics Guru. Refer to this article for an explanation of the regions and the device specific URLs. A short summary is:

Region Device URL
Global (old) http://telematics.guru:8080
APAC01 http://device-apac01.telematics.guru:8080
APAC02 http://device-apac02.telematics.guru:8080
APAC03 http://device-apac03.telematics.guru:8080
APAC04 http://device-apac04.telematics.guru:8080
EMEA01 http://device-emea01.telematics.guru:8080
EMEA02 http://device-emea02.telematics.guru:8080
EMEA03 http://device-emea03.telematics.guru:8080
AMER01 http://device-amer01.telematics.guru:8080

Based on which regional server your partner account is hosted you will need to use the related URL.

In Telematics Guru - select the SmartOne or SmartOne C device type and enter the device serial when adding an asset.

Note

Note not all device functions may be able to be utilised in Telematics Guru.

 
smartone setup pivotel setup

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Telematics Guru Third Party Device API
  • Garmin inReach SE+
  • SPOT Devices in Telematics Guru

Subscribe to Partner News

Subscribe to our mailing list to receive Digital Matter news, product and tehnical updates, and more.

Subscribe

Copyright © Digital Matter . All Rights Reserved.

Privacy Contact Support

Knowledge Base Software powered by Helpjuice

Expand