Contact Us

    If you still have questions or prefer to get help directly from an agent, please submit a request.
    We’ll get back to you as soon as possible.

    Please fill out the contact form below and we will reply as soon as possible.

    • Digital Matter Site
    • Contact Us
    Joel

    Joel Paulsen

    joel@digitalmatter.com

    0

    Article
    Last Month

    Joel articles

    All Categories
    • All Categories
    • Devices
    • Device Features
    • Device Troubleshooting
    • Device Manager
    • Telematics Guru
    • Bluetooth® Tags, Sensors and Scanners
    • Connectivity
    • Information for Partners
    • Videos
    • Certifications + Safety Instruction

    First Start - Barra Edge

    Published September 19th, 2023 by Joel Paulsen

    Introducing the Barra Edge Cellular The Barra Edge Cellular (Product code Barra-EDGE-4G) is Digital Matter's ultra-rugged and compact Indoor/Outdoor battery-powered asset tracker. It features cloud-based location solving for over 10 years of battery life. Key Features: GNSS (GPS/BeiDou), Wi-Fi AP MAC Address Scanning, and Cell Tower location for ind

    12448 Views 6 min

    Tracking Modes - Battery Powered Devices

    Published October 10th, 2023 by Joel Paulsen

    Battery-powered devices offer various tracking modes to balance performance and power usage. Here are the different types of tracking modes available: GPS Movement Trips In this mode, the device starts/ends trips based on GPS movement. There is filtering in place so that small movements do not start trips. E.g., if you move your car from one side of

    10551 Views 3 min

    Teltonika Eye Sensor and Beacon

    Published July 19th, 2024 by Joel Paulsen

    Knowledge Base Article Pending Update We’ve added full support for Teltonika Eye Sensor tags in Telematics Guru. These Bluetooth tags enable rich monitoring capabilities, including temperature, humidity, movement detection, and hall effect sensor state. Partners can now add a Teltonika Eye Sensor tag as a tag asset using its MAC address, allowing se

    5175 Views 1 min

    Edge Devices - Location Scanning Parameters

    Published October 11th, 2023 by Joel Paulsen

    An Edge device determines its location differently from traditional GPS devices. To get a position, the following occurs: The device scans for GNSS and Wi-Fi signals. This is satellite data (time delay and sat number) - along with nearby Wi-Fi access points        This article covers the settings for these scans. This data is sent to the server - ou

    5769 Views 5 min

    Network Settings - Global Devices

    Published August 28th, 2023 by Joel Paulsen

    WARNING: If you misconfigure the Network settings, e.g. set bandmasking for locally unavailable bands, the device will temporarily lose its connection to OEM. After a period of 3 days without connection, the device will reset and it will use fallback network parameters . This period of 3 days will also cause additional battery drain as the device at

    8071 Views 2 min

    Battery Life Estimates - Barra Edge

    Published November 3rd, 2023 by Joel Paulsen

    Battery Life Estimates:  The Barra Edge boasts a 'Deploy-once' battery life with 10+ years on only 2 x AA user-replaceable batteries. Battery life is dependent on a host of features, this article will help you make predictions. Estimate Calculator: The battery life estimate calculator can aid in estimating battery life. Barra Edge Battery Calculator

    5232 Views 1 min

    Run Hour Monitoring - Battery Powered Devices

    Published December 5th, 2023 by Joel Paulsen

    Using Battery Powered devices to Track Run Hours Our battery powered devices have built in functionality that allows for users to keep track of the device's run hours.  Run hours is the total number of hours that an asset has been operating. On hard wired devices, this task is achieved by wiring the ignition line on the device to an ignition source.

    6393 Views 2 min

    Barra Edge Temperature Monitoring

    Published February 16th, 2024 by Joel Paulsen

    This functionality is available for Barra Edge firmware version 1.5+ The Barra Edge has functionality that allows for the basic monitoring and alerting of temperature conditions. This means that the device has parameters that allow for temperatures outside of a threshold to trigger various actions on the device, such as setting off a digital input (

    3619 Views 1 min

    Scheduled Reports

    Published December 14th, 2023 by Joel Paulsen

    Scheduled Reports Reports can be scheduled to run at a pre-configured interval, at most once a day. These reports will then be sent to recipients of your choice via email. These scheduled reports are highly configurable, and can be, for example, set to send only if the report has data in it. Setting Up a Scheduled Report Let us use an example wherei

    6649 Views 3 min

    Fleet Reports

    Published June 2nd, 2023 by Joel Paulsen

    The fleet reports are available for generalised fleet management for users. They range from utilisation reports which display the usage of vehicles in a fleet over specified time periods using specified parameters, to general geo-fence activity reports. Overall, their purpose is simply to provide accessible information to optimise fleet efficiency,

    7053 Views 3 min

    Controlling Digital Outputs from Telematics Guru

    Published April 30th, 2024 by Joel Paulsen

    Digital Outputs can be used for a variety of functions, with the core idea being that the digital outputs are used for controlling certain peripherals. Examples can include: Immobilization of vehicles by connecting the output to a relay  Turning on and off an LED for the driver's attention in a vehicle  Turning a pump on/off Please see Digital Outpu

    3794 Views 1 min

    Query Multi-Asset Location Share via API

    Published April 9th, 2024 by Joel Paulsen

    The Telematics Guru API supports the generating of multi-asset location-sharing links via API call.  This allows you to share a temporary link. This link grants anyone who has it a view of the live location of the asset(s) for the configured period - without needing to create/remove Telematics Guru Logins.  Multi-Asset Location Sharing can be useful

    4646 Views 2 min

    Battery Life Estimates - Oyster3 Global

    Published March 18th, 2024 by Joel Paulsen

    The Oyster3 Global boasts 'Deploy-once' battery life with up to 10+ years on only 3 x AA user-replaceable batteries. Battery life is dependent on a host of features, yet this article will help you make predictions.   Critical Settings for super-long battery life To maximize battery life, some key parameters should be applied for maximum battery life

    4423 Views 1 min

    Firmware Release Notes - Barra Core

    Published December 14th, 2023 by Joel Paulsen

    3.10 Whitelisting of EU OEM server 3.9  Reduced in-trip debug logging to save airtime Fixed WiFi channel reporting Added low power wake filter Added support for in-trip logging periods less than 2 mins while using scan filter Added trip expiry time to debug logs for accelerometer diagnostics Optimized power use during short sleeps Added WiFi b/g sig

    3599 Views 1 min

    Confirmed Connectivity for Global Range

    Published August 23rd, 2023 by Joel Paulsen

    The Global range of devices removes connectivity limitations by using the 4G Cat 1bis and 2G connectivities, which are available in almost every country.  When to use Global devices Our general recommendation is that these devices should be used if your country does not have NB-IoT/LTE-M (Cat M1) available, or alternatively if you have a device that

    12280 Views 1 min

    Firmware Release Notes - Barra GPS

    Published February 6th, 2024 by Joel Paulsen

    1.6 Add parameter to optionally disable PCB debug interface Support for async stats reset to reset the battery status flags  1.5 Fixed cell tower fallback not working as expected 1.4 Further activation fixes. 1.3 Activation Mode upload on Power on Reset removed. 1.2 Nullified Unlocks Whitelisted EU OEM 1.1 Removed excessive invalid aiding debug mess

    5827 Views 1 min

    Battery Life Estimates - Remora3 Global

    Published May 6th, 2024 by Joel Paulsen

    The Remora3 Global boasts 'Deploy-once' battery life with up to 10+ years on only 2 x D Cell user-replaceable batteries. Battery life is dependent on a host of features, yet this article will help you make predictions. Please note that while the Remora3 4G has a coulomb counter, the Remora3 Global does not. Critical Settings for super-long battery l

    2964 Views 1 min

    Oyster3 Bluetooth Firmware Release Notes

    Published September 15th, 2023 by Joel Paulsen

    Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates Versions below require BLE firmware 2.0+ v1.8 Add parameter to optionally disable DM Link interface Support for async stats reset to reset the battery status flags Support for MFW 1.3.5 v1.7 Support for additional HW revisions v1.6 Support for

    5283 Views 1 min
    Load More

    Joel follows these articles

    • Certifications
    • Fair Usage Policy

    Member of Groups

    Solutions Engineers

    Subscribe to Partner News

    Subscribe to our mailing list to receive Digital Matter news, product and tehnical updates, and more.

    Subscribe

    Copyright © Digital Matter . All Rights Reserved.

    Privacy Contact Support

    Knowledge Base Software powered by Helpjuice

    DM Logo
    Expand