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How do I know if my devices are 2G, 3G or 4G?

With 3G network shutdowns looming in many countries, including Australia in June 2024, partners may want to find the following information about their devices. 

  1. Which of my devices are 2G, 3G or 4G?
  2. How many 3G devices do I have and which customers have them?

This information can be obtained from the OEM Server or Telematics Guru interface. 

Product ID and Hardware Revision

In the device grid, the Product Column tells us the product ID and hardware revision. 

e.g. 88.1, 

88 - product ID, Bolt2

.1 - Hardware revision (there is only 1 version of the Bolt2 - the BOLT2-4G)

The column can be filtered, and if after filtering we select all devices we will see how many there are of this version.

Additionally, we can run a CSV export of the grid, and create a pivot table to show us the total of each revision.

If we have put devices into client groups, we can also break down the numbers by client. 

 For clients in Australia, the below table shows our 3G devices and product revisions.  

ProductProduct CodeProduct ID.HW RevisionNetwork
G50 3GG50-3G4.2,4.33G
G52 Solar 3GG52S-3GE17.22G/3G
Remora 3GREMORA-3GE-00233.2, 33.3, 33.4, 33.52G/3G
Dart 3GDART-3GE-00234.22G/3G
Oyster 3GOYSTER-3G58.2,58.3,58.4,58.5,58.62G/3G
Sting 3GSTING-3G52.32G/3G
G200 3GG200-3G70.13G

We also offer 2G and 4G/5G devices, however the 2G network is already shutdown, and 4G devices will operate for many years to come as LTE-M/NB-IOT devices are part of the 5G spec. 

For completeness, full table below

Full device list - click to expand
ProductProduct CodeProduct ID.HW RevisionNetwork
G50 3GG50-3G4.2,4.33G
G52 Solar 2GG52S-2G17.12G
G52 Solar 3GG52S-3GE17.22G/3G
G60-3G/4GG60 4G/3G (special run)23.43G/4G Cat1
Remora 2GREMORA-2G-00133.12G
Remora 3GREMORA-3GE-00233.2, 33.3, 33.4, 33.52G/3G
Dart 2GDART-2G-00134.12G
Dart 3GDART-3GE-00234.22G/3G
Oyster 2GOYSTER-2G58.12G
Oyster 3GOYSTER-3G58.2,58.3,58.4,58.5,58.62G/3G
Sting 2GSTING-2G52.22G
Sting 3GSTING-3G52.32G/3G
G62 3GG62-2G67.12G
G62 4GG62-4G67.2LTE-M/NB-IoT
Dart2 2GDART2-2G68.12G
Dart2 4GDART2-4G68.2LTE-M/NB-IoT
G200 3GG200-3G70.13G
G200 4GG200-4G70.24G Cat1
Yabby WiFi 4GYABBY-WIFI-2G72.12G
Yabby GPS 2GYABBY-GPS-2G73.12G
Bolt 2GBOLT-2G75.12G
Bolt 4GBOLT-4G75.2LTE-M/NB-IoT
Oyster2 2GOYSTER2-2G77.12G
Oyster2 4GOYSTER2-4G77.2LTE-M/NB-IoT
G120G120-4G79.2, 79.3LTE-M/NB-IoT
Yabby Edge CellularYABBY-EDGE-4G85.1, 85.2LTE-M/NB-IoT
Oyster 3 CellularOYSTER3-4G87.1, 87.2LTE-M/NB-IoT
Bolt2 4GBOLT2-4G88.1LTE-M/NB-IoT
G70 4GG70-4G89.1LTE-M/NB-IoT
Dart 3 4GDART3-4G91.1LTE-M/NB-IoT
Oyster Edge 4GOYSTER-EDGE-4G92.1, 92.2LTE-M/NB-IoT
G70 2GG70-2G93.12G
Dart 3 2GDART3-2G94.12G
Remora 3 4GREMORA3-4G96.1LTE-M/NB-IoT
Yabby3 4GYABBY3-4G97.1, 97.2LTE-M/NB-IoT
Hawk 4GHAWK-4G100.1LTE-M/NB-IoT

Telematics Guru

In Telematics Guru, partners can run the Partner Asset Summary Report

This provides a count of assets, by device type per organisation - which is exactly what is needed to arrange replacing 3G devices with customers

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