Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Digital Matter Site
  • Contact Us

Scheduled Immobilization

Written by Sean Withers

Updated at March 18th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Contact Support
  • Home
  • Devices
  • Cellular
  • Hard-Wired
  • Hard-Wired Device Concepts and Parameters
  • Driver ID + Immobilization

Table of Contents

Scheduled Immobilization Remote Switching Latency Sending Immobilization Command From The TG App:

Applies to:

Device Firmware Version
Dart3-4G FW 1.16+
G70-4G FW 1.15+

Scheduled Immobilization

Immobilization can be scheduled on the G70.

This facilitates applications such as setting a pump to turn on at midnight - by sending a command during work hours - so the user can get some sleep!

Scheduled Immobilization (FW v1.15+) will allow the user to schedule when the immobilization command is delivered to the device. The scheduled immobilization is only a feature for the mobile app.

The scheduled immobilization is available in the Telematics Guru Mobile Application in the Live View menu option where the current immobilization button is. When selecting immobilization on a device it will open a sub-menu to select between “Immobilize now” or “Immobilize later” (i.e. Scheduled Immobilization). If immobilize later is selected, the below set of durations will be offered to the user until the start of the immobilization:

  • 30 minutes
  • 1 hour
  • 2 hours
  • 4 hours
  • 6 hours
  • 12 hours
  • 1 day
  • 2 days


The completion of the prompts will trigger the async message generation. Note that the target device needs to be online to receive the scheduled immobilization start time and duration. The scheduled time is from when the command is sent, not when the command is received.

If multiple async messages are sent to a device, only the most recent message will be considered, and the remainder will be discarded.

Remote Switching Latency

It is important to note that all of our devices (even hard-wired vehicle trackers) will sleep during periods of inactivity. For example, the G70 default tracking parameters are for the device to heartbeat hourly when the ignition is off and the asset is stationary. Between heartbeats, the device will sleep and the cellular modem will be off.

This means that a command sent down to the device will not be received until the next heartbeat, when the device next connects.

If we require low latency output switching, to improve upon this, we can set this parameter under the upload settings, available on hard-wired devices.

This will cause the device to attempt to remain connected to the network all the time. In practice, generally the network will kill the connection after 5-10 minutes. So the device additionally needs to be set to upload often enough to keep the connection alive. This can be done by setting the heartbeat interval to a sufficiently short window (may require some experimenting)

This will allow commands to toggle outputs to be received by the device within 60 seconds in most cases. It should be noted that this functionality was not designed with live control applications in mind.

Sending Immobilization Command From The TG App:

Set up parameters for immobilization in Device Manager

Immobilization Install - Asset can be immobilized from server

Set up device in Telematics Guru for Immobilization

We need to enable immobilization for the asset in TG

  • Edit the asset - Assets → Manage Assets
  • Select the Advanced tab in Edit Asset and check 'Can immobilize Asset' as shown below.

Enable the scheduled immobilization via the mobile app

  1. Select the device to immobilize
  2. Select "..." to open the settings
  3. Press Immobilization
  4. Options for "Activate Immobilizer" and "Scheduled Immobilizer will appear - select “Scheduled Immobilizer”
  5. Choose your desired time, select ok, and then yes to confirm


Check user permissions!
In order to see and use the 'immobilize' buttons on the app or website, your user account must have the Asset Manage permission. Remove this permission to take away a user's ability to immobilize an asset.

immobilization scheduling

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Zilch RFID reader setup
  • Immobiliser Install - Asset starts after valid Driver ID Scan
  • Zilch RFID reader setup-copy-478
  • Connect Hikvision Keypad

Subscribe to Partner News

Subscribe to our mailing list to receive Digital Matter news, product and tehnical updates, and more.

Subscribe

Copyright © Digital Matter . All Rights Reserved.

Privacy Contact Support

Knowledge Base Software powered by Helpjuice

Expand