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Admin Actions FAQs

Can a client create other user logins for their organisation?

Yes, if their account if set up with permission to create new users. this permission can be found in Admin >> Users >> Edit and under the permission tab. (shown below)

How do you reset a password?

There are three ways to reset a password;

  • changing your password while logged in
  • resetting your forgotten password
  • resetting another's password as an administrator

To change your own password, go to the right side of Telematics and click on Account >> Manage Account.  From here you can select 'Change password'

To reset your password from outside Telematics, go to the landing page and click on the reset password link

TO change a user's password as an administrator, go to Admin >> Users >> Edit  and select Change password from the first tab.

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