For a device to report on MyGeotab, it must be provisioned on the MyGeotab platform first. 

Provisioning using your credentials -

1. Login to Device Manager. Contact Digital Matter support if you do not have an account.
2. Search for the device(s) in question. 
3. Click the Spanner Icon to provision one device. Or select multiple devices and use the Bulk Device Operations button.
    

4. Go to Integration -> Set Geotab Serial.  If you cannot see this option, contact Digital Matter support.

5. Set the Provision method to “Provision Device” and enter your MyGeotab myadmin credentials in the pop-up. 
Make sure that your account has the following permissions - Device_Admin, DIG-Access and Third-Party-Integrator.

The server name can usually be left as ‘some.server’. The default server, service.geotab.com:81, will be used. Leave the Product ID as is.

6. Click OK to provision the device(s) with Geotab serials. 
It can take a few minutes for this process to complete; depending on the number of devices you are provisioning.

7. To view the Geotab serials change to the “Detail” view. 

You may need to scroll to the right to see the  “Geotab Serial” column.

8. Copy the Geotab Serials and add them to the MyGeotab interface. Contact Geotab support if you are unsure how to add devices.

 Make sure to set your specific Geotab Connector onto the devices Set The Connector.  
If you do not see a connector, contact Digital Matter Support.