Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Digital Matter Site
  • Contact Us

Digital Matter Status Page

Written by Fezile Zondi

Updated at July 10th, 2024

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Contact Support
  • Home
  • Device Manager (OEM Server)
  • Device Manager Information

Table of Contents

The Status Page Subscribe to Updates

 

The status page is an essential resource for Digital Matter partners, providing real-time updates on the status and performance of DM systems. 

Partners can subscribe to notifications, in order to be informed of any planned system maintenance, outages, and any other technical difficulties. 

 

Should a user be unable to access any of our software platforms - the status page can be checked to quickly identify if it may be a result of a known issue. 

The Status Page

Head to status.digitalmatter.com

Subscribe to Updates

Select “Get update” to receive instant notifications about any changes or incidents that may impact your use of our platform. 

Subscribing to updates ensures that partners are able to proactively manage any issues which may impact their end client's experience. 

 

monitor update

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Iridium Troubleshooting
  • Connecting to Telematics Guru over MachineQ
  • Oyster LoRaWAN® - LED Behaviour

Subscribe to Partner News

Subscribe to our mailing list to receive Digital Matter news, product and tehnical updates, and more.

Subscribe

Copyright © Digital Matter . All Rights Reserved.

Privacy Contact Support

Knowledge Base Software powered by Helpjuice

Expand