Digital Matter Support
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Knowledge base
General
General Device Technical
1
Sign-Up for Technical Device Notifications
Troubleshooting
0
SIM Cards
9
Do I Need Special M2M SIM Cards?
Do The SIM Cards Need To Support Voice and SMS?
Do I Need a Dedicated APN?
Do I Need a SIM Card With a Static IP Address?
How do I see which SIM card is being used by which device?
See all 9 articles
Driver ID
2
Driver ID - What cards can the Digital Matter RFID reader read?
Driver Lists
Common Device Concepts
12
Digital Outputs
Accident Detection and Reconstruction
Idle Monitoring on Device
Run Detect
Harsh Event Setup on devices
See all 12 articles
APN Details
3
APN - how do I set the APN on my device to get it on the network?
Auto-APN feature
Multi-APN setup in Admin Parameters
SMS Commands
2
SMS Commands
Digital Matter SMS App
Provisioning Devices
3
Provisioning devices - toggle external power to force a server connection and upload
DM LoRaWAN™ Default Application EUI's
Get a Device Online for New Users
Immobilisation
2
Immobilisation with a Switched Ground Output
Immobilisation Setup Wiring Discussion
Common Device Concepts - Inputs
4
Bias Resistors on Digital Inputs
Active Level on Digital Inputs
Why are digital input changes not showing on the server straight away?
Devices and Inputs: Dry Contact / Open Collector / Open Drain
Telematics Guru
Telematics Guru - Getting Started
2
Telematics Guru - Getting Started
Telematics Guru - Organisations Guide
General
7
TG Region Specific Details
Telematics Guru - where are your servers hosted?
Telematics Guru - is my data safe?
Fair Usage Policy
Disable Asset Updates Paused
See all 7 articles
Organisations
6
Create an Organisation
Delete an Organisation
Create Organisation Using "New from Template" Feature
Can an organisation get its own logo?
Edit Custom 1, Custom 2, Custom 3 Field Names
See all 6 articles
Users
7
How Do User Accounts Work?
Telematics Guru - can a client create other user logins for their organisation?
Telematics Guru - How do I limit which Assets a User can access?
Localisation: Time Zone, Temperature, Distance, Data Formats
Start-up Organisation and Page
See all 7 articles
Asset Setup
10
Create an Asset
Rename an Asset in Telematics Guru
Asset Colours
Asset State Configuration
Teltonika FM1120 Setup
See all 10 articles
Alerts
10
Alerts - Set up an Alert with the Wizard
Panic/Duress Alert on Telematics Guru
How do I activate a Movement Alert?
Telematics Guru Movement Alerts - the technical details
Why was my Alert delayed?
See all 10 articles
Events
2
Events vs Alerts
Harsh Driving on Telematics Guru
Reports
6
SMS Usage Report
Run Hours (Low Usage) Report
Ploughing and Spraying Area Reports
Custom Reports
Admin Billing Reports
See all 6 articles
Geo-fences
4
How To Create a Geo-fence
Track Asset Activity in Geo-Fence
Geo-fence Maximum Speed
Geo-Fence Downloads
Trips and History
4
Transported Trips - what are they?
Destination History Map
Driver Trip History
Why Can't I set the Trip Type to Default to Business?
Scheduled Maintenance Module
2
Specific date based (annual) actions
Scheduled Maintenance and Reminders - User Manual
Odometer/Run Hours
3
How does TG calculate Odo/Run Hours?
TG Secondary Run Hours
Run Hours when trips span days / go across midnight
Smartone Devices
1
Setup For Pivotel Smartone devices
Telematics Guru - ALR
1
Telematics Guru - ALR Guide
Driver Management and Speed Monitoring
4
Driver Scoring
Speed Monitoring in Telematics Guru
Which Countries Offer Speed Lookup in TelematicsGuru?
Find a Driver in the Live Viewer
Recovery Mode
1
Telematics Guru - How do I activate Recovery Mode?
White Labelling
3
Telematics Guru - Partner Advertisements on the Login Page
Telematics Guru White Labeling
TG - Adding Partner Support Details
Billing/Asset Billing Plans
3
TG Asset Billing
Asset Billing Plans
Admin Billing Report
Telematics Guru App
1
Can't Login to the Telematics Guru App?
Telematics Guru Release Notes
0
OEM Server
OEM Server Getting Started
12
OEM Server: Getting Started Guide
Search, Selection and Filtering
Put the Device into a Group
Since Connected / Since Committed
Check Battery and External Voltage
See all 12 articles
Installer Page
1
Installer Page
Troubleshooting
6
Why does my device show up as connected but not committed on OEM server?
Data Capturing on OEM
Turn on Debug Logging
View Device Logs
View Server Logs
See all 6 articles
Integration
4
Choosing an Integration Strategy
Multi-Connector
Product ID's
Decode Cellular Uplink Payload using your Browser
Admin Actions
2
Device Groups: Distributor; Vendor; Client
Bulk Firmware Update
Advanced Admin Interface Actions
1
CSV Device Info Export
MyGeotab
8
Provision a MyGeotab Device on OEM Server
Terminate (Un-provision) a Device
DM Digital Input to MyGeotab Aux Mappings
DM Profiling Counters to MyGeotab 3rd Party API Mappings
DM to MyGeotab Integration Description
See all 8 articles
Documents
1
OEM Getting Started Guide
Dart
Documents
4
Dart - Getting Started
Dart Datasheet
Dart Harness Definition
Dart Falcon Harness Definition
General
4
Dart Release Notes
Dart Current Draw
Dart Digital Input Voltage On/Off Thresholds
Dart Default Input Mappings
Settings (System Parameters)
1
Speeding - Dart On-Device Setting
Installation and Setup
3
Dart - Install and Setup a Duress Button
Dart - OBD Harness, Cigarette Lighter Harness and normal 12 wire harness options
Dart Driver ID Diagram
Driver ID
3
Dart Driver ID Options
Dart iButton Capable Serial Number Range
Connect an iButton Reader to the Dart
G62 Cellular (2G, 4G Cat-M1 NB-IoT)
Documents
5
G62 Cellular Getting Started Guide
G62 Cellular Datasheet
G62 Wiring Diagram
G62 Installation Guide
G62 Harness Definition
Driver ID and Immobilisation
3
Connect an iButton Reader to the G62
G62 - Setup for Immobilisation (Access Control)
G62 Wiring Diagram - Immobilise on no Driver ID
Installation and Setup
3
G62 - Install and Setup A Duress Button
G62 - Set Up Pulse Counting
G62 Installation Guide
General
1
G62 Cellular Default IO Mappings
Parameters (Settings)
1
G62 System Parameters
G62 LoRaWAN™
General
4
G62 LoRaWAN Configuration and Usage Guide
G62 LoRaWAN Config App Download
G62 LoRaWAN Internal LED Behaviour
G62 LoRaWAN Firmware Release Notes
Hardware
1
G62 LoRaWAN Wiring Harness Diagram
Integration
1
G62 LoRaWAN Integration Document
Brochure
1
G62 LoRaWAN Brochure
G100
Documents
6
G100 Harness definition V1
G100 Datasheet
G100 Getting Started
G100 User manual (G100-UM) Rev1_0
G100 Driver ID Diagram
See all 6 articles
Iridium
5
Iridium Parameter Editting
G100 Iridium Setup and Data Document
Iridium Setup
Choosing an Iridium Data Package
G100 Iridium Hybrid Installation Guide
General
5
Example: Setting up Refrigeration Truck Monitoring
G100 LED Behaviour
G100 Default Input Mappings
G100 Buzzer Setup
G100 Lone Worker Alarm
Setup
0
G200
G200
1
G200 Spec Sheet
Guppy LoRaWAN™
General
9
Configuration and Usage Guide
Introduction to the Guppy LoRaWAN
Guppy Configuration Application
Guppy LoRaWAN Config Cable
Guppy LoRaWAN Firmware Release Notes
See all 9 articles
Integration
3
Guppy LoRaWAN Integration
Decoding the Guppy LoRaWAN Payload
Guppy LoRaWAN Python Payload Decoder
Documents
3
Guppy LoRaWAN Datasheet
Guppy LoRaWAN Brochure
LoRaWAN Overview
Guppy LoRaWAN on Telematics Guru
2
Connecting the Guppy to TG via The Things Network
Connecting the Guppy to Telematics Guru over Actility
Oyster Cellular (2G, 3G, 4G)
General
9
Oyster Cellular Uses a Micro-SIM Card
Oyster Cellular Default IO Mappings
Oyster Cellular Default Settings
Oyster Cellular Firmware Release Notes
Oyster - Roaming and Network Coverage Considerations
See all 9 articles
Documents
2
Oyster Cellular Datasheet
Oyster Cellular Getting Started
Batteries
6
Oyster Cellular uses "off the shelf" 1.5V AA Lithium Batteries
Oyster Cellular Battery Capacity Estimate
Oyster Cellular - How Many Uploads Will I Get?
Oyster Cellular Battery Test Summary
Setup a Low Battery Alert
See all 6 articles
Conformity
1
Radio Equipment Directive DoC
Oyster LoRaWAN™
Integration
2
Oyster LoRaWAN Integration
Decoding the Oyster LoRaWAN Payload
General
8
Configuration and Usage Guide
Oyster LoRaWAN Config App
Adjusting GPS Fix Settings
LED Behaviour
Oyster LoRaWAN Firmware Release Notes
See all 8 articles
Documents
3
Oyster LoRaWAN Datasheet
Oyster LoRaWAN Brochure
LoRaWAN Overview
Oyster LoRaWAN on Telematics Guru
2
Connecting to Telematics Guru over The Things Network
Connecting to Telematics Guru over Actility
Batteries
2
Oyster LoRaWAN Battery Life Estimate Calculator
Oyster LoRaWAN Battery Recommendations
Oyster Sigfox
General
16
Provisioning for Telematics Guru on the Sigfox Backend
Configuration and Usage Guide
How to Change Settings?
Oyster Sigfox Config App
Get Notified! - Sign up for device technical updates
See all 16 articles
Documents
2
Oyster Sigfox Datasheet
Oyster Sigfox Getting Started Guide
Integration
7
Oyster Sigfox Integration (Complete Protocol)
Decoding the Oyster Sigfox Payload: Examples
Decoding The Oyster Sigfox Payload - Javascript example code
Decode Sigfox Uplink Payload using your Browser
Changing Oyster Sigfox Parameters: Implementing the Downlink Payloads
See all 7 articles
Oyster Sigfox on Telematics Guru
1
Oyster Sigfox Default IO Mappings
Batteries
1
Oyster Sigfox Battery Life Estimate Calculator
Remora
Battery
5
Using the Remora PCB in a different housing and battery pack
Remora Battery Recommendations
Remora - Battery Low Indicator
Remora Battery Voltage to Capacity Lookup
Remora Battery Calculator Spreadsheet
General
14
Remora - How hard should I tighten the screws?
Remora - Small movements not showing - "Suppress GPS Wander" flag
Remora Default Settings
Tamper Detection
Remora - using the tamper input for a switch
See all 14 articles
Documents
6
Remora Datasheet
Remora Battery Connector
Remora Technical Drawing
Remora Battery Testing Summary
Remora Getting Started Guide
See all 6 articles
GPS
1
Remora - How accurate is the GPS position?
Tracking
5
Jostle Mode on the Remora
Remora - Using the Accelerometer to Start and Stop Trips (Jostle Trips)
How do I increase the tracking rate when the Remora is moving (In Trip)?
How do I set the Remora / Oyster Cellular to periodic tracking only
Remora Recovery Mode
Parameters
3
Remora - tracking Odometer accurately
Remora Accelerometer Settings - Wakeup Sensitivity
Remora Accelerometer Settings - High-G Events
Troubleshooting
3
Remora Troubleshooting - Battery Problems
Remora Troubleshooting - Checking the Cellular Signal Strength
Remora Troubleshooting - No Connection
Conformity
1
Radio Equipment Directive DoC
Sting
General
4
Sting Default IO Mappings
Sting Battery: Voltages, and the Low Battery Threshold
Sting LED Behaviour
String Firmware Release Notes
Documents
3
Sting Getting Started Guide
Sting Datasheet
Sting Brochure
Sensors
3
Tamper Detect with Light Sensor (Beta)
Temperature, Relative Humidity, and Lux Recording (Beta)
Sensor Specifications
Yabby Cellular
General
3
Yabby Cellular Overview of Operation
Yabby Cellular LED Behaviour
Yabby Cellular Default IO Mappings
Documents
2
Yabby Cellular GPS Datasheet
Yabby Cellular + GPS Getting Started Guide
System Parameters (Settings)
2
Yabby Cellular (GPS/Wi-Fi) System Parameters
Yabby Cellular Default Tracking Settings
How To...
4
How To Set the Yabby Cellular to Periodic Tracking only
Configure the Yabby Cellular + GPS to alert on after hours movement
Set up a Low Battery Alert (Yabby Cellular+GPS)
Set up High-G Event Detection (Yabby Cellular/GPS)
Yabby LoRaWAN™
Integration
2
Yabby LoRaWAN Integration
Decoding the Yabby LoRaWAN Payload
General
5
Configuration and Usage Guide
Yabby LoRaWAN Config App
Yabby LoRaWAN Firmware Release Notes
LED Behaviour
Yabby LoRaWAN™ Config Cable
Documents
1
Yabby LoRaWAN Brochure
IoT Sensor Devices
General/Setup
9
SensorData/SensorNode Overview of Operation
IoT Devices - Schedules
SensorData - SDI-12
SensorData - Wiring up I2C Sensors
IoT Devices - Analogue Input
See all 9 articles
Integration (All IoT Devices)
5
SensorData LoRaWAN Payload Examples
SensorNode Payload Decoding Examples
SensorData Integration
Decode SensorData Sigfox Uplink Payload using your Browser
Decode SensorNode/SensorData LoRaWAN Uplink Payload using your Browser
SensorNode LoRaWAN
6
SensorNode Configuration App
Connecting the SensorNode to the Config App
SensorNode LoRaWAN Datasheet
SensorNode: Wiring up a DM Temp/RH sensor
SensorNode Lorawan - Wiring up a DM Temperature sensor
See all 6 articles
SensorData LoRaWAN
6
SensorData LoRaWAN brochure
SensorData LoRaWAN - Configuration and Usage Guide
SensorData LoRaWAN - Configuration App
SensorData LoRaWAN - LoRaWAN Setup
SensorData LoRaWAN - Sending data from The Things Network to the Digital Matter Sensor Data Demo application
See all 6 articles
SensorData Sigfox
5
SensorData Sigfox Brochure
SensorData Sigfox - Configuration and Usage Guide
SensorData Sigfox - Configuration Tool
SensorData - SDI12 Setup
SensorData Sigfox - Sending data from Sigfox to the Digital Matter Sensor Data Demo Application
Icom Radios
General
5
Icom Radio GPS Utilisation Manual
ICOM Radio Troubleshooting
Wiring the G100 to an ICOM Mobile Base Station
Icom Radio Programming
Setting the ICOM HandHeld Serial Number
Peripherals
DM Sensors
1
Digital Matter I2C Temperature Sensor Datasheet
5 Digit Keypad
1
5 Digit Keypad Setup
Batteries
LTC Battery Specifications
1
LTC Battery Data Sheet
Material Safety Data Sheets
3
Dart Battery MSDS
Sting Battery MSDS
G100 Battery MSDS
G52 Solar
Battery Power
3
What Are the Default Settings For Tracking?
G52S Nuisance Wake-up Protection
Power Bands vs. Behavior - do they match?
General
3
G52S Time
G52S LED Behaviour
G52S Default IO Mappings
Documents
2
G52S Datasheet (G52S-DS) Rev1_1
G52S User Manual (G52S-UM) Rev1_2
G60
Settings (System Parameters)
1
G60 Heartbeat Parameter
Documents
8
G60 Datasheet (G60-DS) Rev1_0
G60 Harness Option 1 - RS232
G60 ICASA Approval
G60 Warranty
G60 Battery Notice
See all 8 articles
Trips
1
How do I setup a G60 to not increment Odometer and Run Hours when being transported?
General
2
G60 - Wiring up a garmin FMI cable
G60 3-Wire Pin Out
Flexi1
General
5
Flexi 1 - Default heartbeat period
Flexi 1 - Configuring task schedules
Flexi 1 - What does the Upload Watchdog do?
Flexi1 Performance Counters
Flexi1 - Default Mappings
Hardware
6
Flexi 1 - Mounting & Enclosure Requirements
Flexi 1 - What is jumper JP1 for?
Flexi 1 - What do the LEDs and button do?
Flexi 1 - External Serial/RS232 Port
Flexi1 - Power
See all 6 articles
Peripherals
7
Flexi 1 - How do I set up analog sampling?
Flexi 1 - Measuring 4-20mA signals with the analog input
Flexi 1 - Wiring up an SDI-12 sensor
Flexi 1 - Wiring up a DM Temperature Sensor
Flexi1 - Wiring up a Rain Gauge
See all 7 articles
Config Tool
2
Flexi1 USB Debugging
Get the Flexi1 Modem IMEI
Flexi Cards
Flexi Cards
1
Flexi I2C Analogue Card
White Label Material
Product Datasheets
2
Cellular Product Datasheets
LoRaWAN Product Datasheets
Marketing Material
2
Device Overview
Telematics Guru Presentation
User Guides
1
Telematics Guru - Getting Started
Marketing Material
High Res Product Images
8
Sting images
Oyster Images
Remora Images
G52 Solar Image
G60 Images
See all 8 articles
Dart
0
Oyster
0
Digital Matter LOGO
1
Digital Matter logos
