Digital Matter Support

Telematics Guru 3

• Telematics Guru - Getting Started
• Inviting Users - Getting Started
• User Permissions

OEM Server 2

• OEM Server - Getting Started
• Since Connected / Since Committed

General Troubleshooting 5

• Getting Started - Glossary of Terms
• Troubleshooting - Devices Not Connecting
• GPS Troubleshooting
• Telemetry - Getting Started
• Cellular Reception Troubleshooting

Devices 13

• How to Use The Installer Page
• Installer Flowchart
• Bolt - Getting Started
• Dart - Getting Started
• Dart 2 - Getting Started

See all 13 articles

Common Configurations 19

• Setting up Idle Alerts - Ignition On
• Setting up Idle Alerts - Ignition Off (Parked)
• Digital Outputs
• Monitoring Door Open/Close with a Reed Switch
• Accident Detection and Reconstruction

See all 19 articles

Getting Started 14

• Getting Started - Telematics Guru
• Getting Starting - Trips
• Telematics FAQs
• Organisations Manual
• Live View - Telematics Guru

See all 14 articles

Tagged Assets + Bluetooth Tags 4

• Getting Started With Bluetooth Tags in TG
• Create a Tagged Asset in Telematics Guru
• Viewing Guppy BT Tags in TG
• Tagged Asset Telemetry

User Guides 14

• Creating an Asset
• Asset Setup - FAQs
• How To Guide: Geo-fences
• Track Asset Activity in Geo-Fence
• Asset State Configuration

See all 14 articles

Alerts 12

• Alerts - Set up an Alert with the Wizard
• Panic/Duress Alert on Telematics Guru
• Telematics Guru - Alert Token Definitions
• Customise the Duress Sound
• How do I activate a Movement Alert?

See all 12 articles

Reports 8

• Run Hours (Low Usage) Report
• Ploughing and Spraying Area Reports
• Admin Billing Report
• Custom Reports
• Schedule the Devices Not Connecting Report

See all 8 articles

Adminstration Actions 6

• Setting up a User Account
• Admin Actions FAQs
• Localisation: Time Zone, Temperature, Distance, Data Formats
• Telematics Guru - Partner Advertisements on the Login Page
• Telematics Guru White Labeling

See all 6 articles

Third Party Devices 3

• Setup For Pivotel Smartone devices
• Teltonika FM1120 Setup
• CalAmp Support (BETA)

Billing 4

• Asset Billing
• Asset Billing Plans
• Admin Billing Reports
• PPM Calculator

Getting Started 13

• Get Notified! - Sign up for device technical updates
• Put the Device into a Group
• Edit Individual Parameters - Change Device Settings
• A Guide to SIM Cards, ICCIDs and Reports
• Check Battery and External Voltage

See all 13 articles

Troubleshooting 5

• Data Capturing on OEM
• Turn on Debug Logging
• View Device Logs
• View Server Logs
• View Live Server Logs in the Debug Terminal

Integration 6

• Choosing an Integration Strategy
• Multi-Connector
• Product ID's
• Decode Cellular Uplink Payload using your Browser
• Times in the DM Protocol

See all 6 articles

Admin Actions 5

• Device Groups: Distributor; Vendor; Client
• CSV Device Info Export
• Bulk Firmware Update
• Set the Connector
• OEM Billing

MyGeotab 8

• Provision a MyGeotab Device on OEM Server
• Terminate (Un-provision) a Device
• DM Digital Input to MyGeotab Aux Mappings
• DM Profiling Counters to MyGeotab 3rd Party API Mappings
• DM to MyGeotab Integration Description

See all 8 articles

Common Device Concepts 7

• Active Levels and Bias Resistors for Digital Inputs
• Why are digital input changes not showing on the server straight away?
• Devices and Inputs: Dry Contact / Open Collector / Open Drain
• Buzzers
• Setting the 4G technology (NB-IoT or CAT-M1)

See all 7 articles

APN Details 5

• APN - how do I set the APN on my device to get it on the network?
• Auto-APN feature
• Multi-APN setup in Admin Parameters
• 4G APN - How do I set the APN to connect to the network?
• Custom APN setup requirements

SIMS & SMS Commands 3

• FAQ - SIM Cards
• SMS Commands
• Digital Matter SMS App

Immobilisation 3

• Immobilisation methods with Dart/2, G62 & G100
• Immobilisation with a Switched Ground Output
• Immobilisation Setup Wiring Discussion

Driver ID 3

• Driver ID - What cards can the Digital Matter RFID reader read?
• Driver Lists
• Driver ID and Immobilisation Troubleshooting

Provisioning Devices 2

• Provisioning devices - toggle external power to force a server connection and upload
• DM LoRaWAN™ Default Application EUI's (AppEUI)

Getting Started 2

• Bluetooth - Frequently Asked Questions
• Accessing Bluetooth® Records in Telematics Guru

Documentation 0

Guppy Bluetooth® 2

• Guppy Bluetooth® - Getting Started
• Guppy Bluetooth® Datasheet

SensorNode Bluetooth® 3

• Getting Started - SensorNode Bluetooth®
• Viewing SensorNode Bluetooth® Data in Telematics Guru
• Connecting a SensorNode Bluetooth® to a Remora2, G120/200

Getting Started 3

• Bolt - Getting Started
• BOLT - FAQs
• Bolt - Assembly Instructions

Troubleshooting 1

• General Troubleshooting

Documentation 5

• Bolt Label Dimensions
• Bolt OBDII Firmware Release Notes
• Bolt - Attaching External Power
• Bolt - Datasheet
• Bolt - White Labelling Imagery

How To Guides 4

• Bolt OBD II - Overview of Operations
• How to Install an OBDII Splitter Cable with the Bolt
• Idle Monitoring on the Bolt
• Bolt Installation Video

System Parameters 1

• Bolt OBII - System Parameters

Getting Started 3

• Dart - Getting Started
• Dart 2 - Getting Started
• Dart - FAQs

Troubleshooting 1

• Dart2 -Troubleshooting

Documentation 9

• Dart Firmware Release Notes
• Dart 2 Firmware Release Notes
• Dart Datasheet
• Dart 2 - Datasheet
• Dart Harness Definition

See all 9 articles

Batteries 1

• Dart Batteries

How To Guides 5

• Dart Driver ID Options
• Speeding - Dart On-Device Setting
• Dart - Install and Setup a Duress Button
• Connect an iButton Reader to the Dart
• Setting up Secondary Run Hours

System Parameters 1

• Dart - System Parameters

Getting Started + Setup and Wiring 4

• Falcon - Getting Started
• Falcon - Wiring in DM I2C Sensors
• Falcon - FAQs
• Falcon - External Power

Documentation 5

• Falcon Data Sheet
• Falcon Firmware Release Notes
• Falcon - High Res Images
• Falcon - Technical Drawing
• Falcon Default I/O Mappings

Batteries 2

• Falcon Cellular Battery Life Estimate Calculator
• Falcon Cellular Battery Recommendations

System Parameters 2

• Falcon Cellular - Configuring Wi-Fi Lookups
• Falcon - System Parameters

How To Guides 8

• Falcon Cellular Recovery Mode
• Falcon Cellular - Configuring Task Schedules
• Falcon Cellular - Configuring Analog Thresholds
• Falcon Cellular - Temperature Sensor Setup
• Falcon Cellular - Cold Chain Tracking

See all 8 articles

Troubleshooting 1

• Falcon - Troubleshooting

Getting Started 1

• G62 - Getting Started

Troubleshooting 1

• G62 - Troubleshooting

Documentation 7

• G62 Cellular Default IO Mappings
• G62 Cellular Datasheet
• G62 Cellular Firmware Release Notes
• G62 Wiring Diagram
• G62 Installation Guide

See all 7 articles

How To Guides 3

• Connect an iButton Reader to the G62
• G62 - Setup for Immobilisation (Access Control)
• G62 Wiring Diagram - Immobilise on no Driver ID

System parameters 1

• G62 System Parameters

Getting Started 3

• G100 - Getting Started
• Choosing an Iridium Data Package
• G100 IP Housing Guide

Troubleshooting 1

• G100 - Troubleshooting

Documentation 9

• G100 Harness definition V1
• G100 Datasheet
• Icom Radio Gps Extraction User Manual
• G100 User manual (G100-UM) Rev1_0
• G100 Driver ID Diagram

See all 9 articles

How To Guides 6

• Iridium Parameter Editing
• G100 Iridium Setup and Data Document
• Iridium Setup
• Example: Setting up Refrigeration Truck Monitoring
• G100 Buzzer Setup

See all 6 articles

System Parameters 1

• G100 - System Parameters

Iridium 2

• G100 Iridium Hybrid Brochure
• G100 Iridium Hybrid Installation Guide

Documentation 2

• G200 Spec Sheet
• G200 Firmware Release Notes

Getting Started 0

How To Guides 0

Troubleshooting 0

System Parameters 0

Getting Started 7

• Remora - Getting Started
• Remora Default Settings
• Remora - Assembling the Housing
• Remora LED Behaviour
• Remora Start Up Sequence

See all 7 articles

Troubleshooting 5

• Remora Troubleshooting - Battery Problems
• Remora - Small movements not showing - "Suppress GPS Wander" flag
• Remora Troubleshooting - Checking the Cellular Signal Strength
• Remora Troubleshooting - No Connection
• Remora - Troubleshooting

Documentation 12

• Remora Datasheet
• Radio Equipment Directive DoC
• Remora - Technical Drawing
• Remora Recovery Mode
• Remora OEM Debug Stats

See all 12 articles

Batteries 5

• Remora Battery Connector
• Remora Battery Testing Summary
• Remora Battery Recommendations
• Remora Battery Voltage to Capacity Lookup
• Remora Battery Calculator Spreadsheet

How To Guides 5

• Remora - tracking Odometer accurately
• How To: Increase the tracking rate when the Remora is In Trip
• Tamper Detection
• Remora - using the tamper input for a switch
• Remora - Battery Low Indicator

System Parameters 4

• Jostle Mode on the Remora
• Remora - Using the Accelerometer to Start and Stop Trips (Jostle Trips)
• Remora Accelerometer Settings - Wakeup Sensitivity
• Remora Accelerometer Settings - High-G Events

Getting Started 1

• Remora2 - Getting Started

Bluetooth 2

• Remora2 Bluetooth Tag Scanning - Getting Started
• Upgrading Bluetooth Firmware

Trouble Shooting 1

• Remora2 - Trouble Shooting

Documentation 3

• Remora2 Datasheet
• Remora 2 Firmware Release Notes
• Remora2 - Technical Drawing

Batteries 1

• Remora2 Battery Recommendations

How To Guides 2

• Set the Remora2 to Periodic Tracking Only
• Jostle Mode on the Remora2

System Parameters 1

• Remora2 - System Parameters

Getting Started 6

• Oyster Cellular - Getting Started
• Oyster 2 - Getting Started
• Oyster & Oyster 2 - FAQs
• Oyster Assembly Guide
• Sealing the Oyster

See all 6 articles

Troubleshooting 1

• Oysters - Troubleshooting

Documentation 8

• Oyster Cellular Datasheet
• Radio Equipment Directive DoC
• Oyster2 Cellular Datasheet
• Oyster2 Firmware Release Notes
• Oyster Cellular Firmware Release Notes

See all 8 articles

Batteries - Oyster V1 4

• Oyster Cellular uses "off the shelf" 1.5V AA Lithium Batteries
• Oyster Cellular Battery Capacity Estimate
• Oyster Cellular Battery Test Summary
• Oyster Cellular Battery Life Estimate Calculator

Batteries - Oyster2 3

• Oyster2 Battery Recommendations
• Oyster2 - Battery Capacity Estimate and Low Battery Flag
• Oyster2 Cellular Battery Life Estimate Calculator

System Parameters 4

• Oyster2 System Parameters
• Oyster Cellular Default IO Mappings
• Oyster2 IO Mappings
• Oyster Cellular Default Settings

General 15

• Provisioning for Telematics Guru on the Sigfox Backend
• Configuration and Usage Guide
• How to Change Settings?
• Oyster Sigfox Config App
• Setup for Periodic Only Updates

See all 15 articles

Documents 2

• Oyster Sigfox Datasheet
• Oyster Sigfox Getting Started Guide

Integration 7

• Oyster Sigfox Integration (Complete Protocol)
• Decoding the Oyster Sigfox Payload: Examples
• Decoding The Oyster Sigfox Payload - Javascript example code
• Decode Sigfox Uplink Payload using your Browser
• Changing Oyster Sigfox Parameters: Implementing the Downlink Payloads

See all 7 articles

Oyster Sigfox on Telematics Guru 1

• Oyster Sigfox Default IO Mappings

Batteries 2

• Oyster Sigfox Battery Life Estimate Calculator
• Oyster Sigfox Battery Curves

Getting Started 5

• Yabby Cellular GPS & WiFi - Getting Started
• Yabby Cellular Overview of Operation
• Yabby Cellular LED Behaviour
• Yabby Cellular - Why doesn't the map icon change from red to green?
• Yabby WiFi Location Billing on TG (TG Wifi Lookup Fees)

Troubleshooting 1

• Yabbys - Troubleshooting

Documentation 7

• Yabby Cellular GPS Datasheet
• Yabby Cellular (GPS/Wi-Fi) System Parameters
• Yabby Cellular Default IO Mappings
• Yabby GPS Firmware Release Notes
• Yabby Wi-Fi Firmware Release Notes

See all 7 articles

Batteries 3

• Yabby Cellular GPS Battery Life Estimate Calculator
• Yabby Cellular Wifi Battery Estimate Calculator
• Yabby Cellular Battery Capacity Estimate

How To Guides 5

• How to set up Man Down Alerts (Yabby Cellular + GPS)
• Set the Yabby Cellular to Periodic Tracking only
• Configure the Yabby Cellular + GPS to alert on after hours movement
• Set up a Low Battery Alert (Yabby Cellular+GPS)
• Set up High-G Event Detection (Yabby Cellular/GPS)

System Parameters 0

General 4

• LoRaWAN Overview
• Which LoRaWAN Spec does DM comply with?
• LoRaWAN™ Frequency Plans And Class
• Digital Matter LoRaWAN™ stack join schedule

Yabby LoRaWAN™ 7

• Configuration and Usage Guide
• Yabby LoRaWAN Integration
• Yabby LoRaWAN Config App
• Decoding the Yabby LoRaWAN Payload
• Yabby LoRaWAN Firmware Release Notes

See all 7 articles

G62 LoRaWAN™ 8

• G62 LoRaWAN Configuration and Usage Guide
• G62 LoRaWAN Wiring Harness Diagram
• G62 LoRaWAN Integration Document
• G62 LoRaWAN Internal LED Behaviour
• G62 LoRaWAN Firmware Release Notes

See all 8 articles

Guppy LoRaWAN™ 17

• Configuration and Usage Guide
• Guppy LoRaWAN Datasheet
• Guppy LoRaWAN Integration
• Connecting the Guppy to TG via The Things Network
• Introduction to the Guppy LoRaWAN

See all 17 articles

Oyster LoRaWAN™ 13

• Configuration and Usage Guide
• Oyster LoRaWAN Datasheet
• Oyster LoRaWAN Integration
• Connecting to Telematics Guru over The Things Network
• Oyster LoRaWAN Config App

See all 13 articles

General/Setup 9

• SensorData/SensorNode Overview of Operation
• IoT Devices - Schedules
• SensorData - SDI-12
• SensorData - Wiring up I2C Sensors
• IoT Devices - Analogue Input

See all 9 articles

Integration (All IoT Devices) 5

• SensorData LoRaWAN Payload Examples
• SensorNode Payload Decoding Examples
• SensorData/SensorNode Integration
• Decode SensorData Sigfox Uplink Payload using your Browser
• Decode SensorNode/SensorData LoRaWAN Uplink Payload using your Browser

SensorNode LoRaWAN 8

• SensorNode Configuration App
• Connecting the SensorNode to the Config App
• SensorNode LoRaWAN Datasheet
• SensorNode: Wiring up a DM Temp/RH sensor
• SensorNode LoRaWAN - Wiring up a DM Temperature sensor

See all 8 articles

SensorData LoRaWAN 7

• SensorData LoRaWAN brochure
• SensorData LoRaWAN - Configuration and Usage Guide
• SensorData LoRaWAN - Configuration App
• SensorData LoRaWAN - LoRaWAN Setup
• SensorData LoRaWAN - Sending data from The Things Network to the Digital Matter Sensor Data Demo application

See all 7 articles

SensorData Sigfox 6

• SensorData Sigfox Brochure
• SensorData Sigfox - Configuration and Usage Guide
• SensorData Sigfox - Configuration Tool
• SensorData - SDI12 Setup
• SensorData Sigfox - Sending data from Sigfox to the Digital Matter Sensor Data Demo Application

See all 6 articles

High Res Product Images 1

• Device High Res Product Images

Product Datasheets 2

• Cellular Product Datasheets
• LoRaWAN Product Datasheets

Digital Matter LOGO 1

• Digital Matter logos

Marketing Material 4

• Yabby LoRaWAN Brochure
• G62 LoRaWAN Brochure
• Device Overview
• Telematics Guru Presentation

User Guides 1

• Telematics Guru - Getting Started

LTC Battery Specifications 1

• LTC Battery Data Sheet

Material Safety Data Sheets 2

• Dart Battery MSDS
• G100 Battery MSDS

General 5

• Icom Radio GPS Utilisation Manual
• ICOM Radio Troubleshooting
• Wiring the G100 to an ICOM Mobile Base Station
• Icom Radio Programming
• Setting the ICOM HandHeld Serial Number

Flexi Cards 1

• Flexi I2C Analogue Card

Supported Sensors 2

• Digital Matter I2C Temperature Sensor Datasheet
• Supported Sensors and Inputs

5 Digit Keypad 1

• 5 Digit Keypad Setup

General 5

• Flexi 1 - Default heartbeat period
• Flexi 1 - Configuring task schedules
• Flexi 1 - What does the Upload Watchdog do?
• Flexi1 Performance Counters
• Flexi1 - Default Mappings

Hardware 6

• Flexi 1 - Mounting & Enclosure Requirements
• Flexi 1 - What is jumper JP1 for?
• Flexi 1 - What do the LEDs and button do?
• Flexi 1 - External Serial/RS232 Port
• Flexi1 - Power

See all 6 articles

Peripherals 7

• Flexi 1 - How do I set up analog sampling?
• Flexi 1 - Measuring 4-20mA signals with the analog input
• Flexi 1 - Wiring up an SDI-12 sensor
• Flexi 1 - Wiring up a DM Temperature Sensor
• Flexi1 - Wiring up a Rain Gauge

See all 7 articles

Config Tool 2

• Flexi1 USB Debugging
• Get the Flexi1 Modem IMEI

Battery Power 3

• What Are the Default Settings For Tracking?
• G52S Nuisance Wake-up Protection
• Power Bands vs. Behavior - do they match?

General 3

• G52S Time
• G52S LED Behaviour
• G52S Default IO Mappings

Documents 2

• G52S Datasheet (G52S-DS) Rev1_1
• G52S User Manual (G52S-UM) Rev1_2

Settings (System Parameters) 1

• G60 Heartbeat Parameter

Documents 8

• G60 Datasheet (G60-DS) Rev1_0
• G60 Harness Option 1 - RS232
• G60 ICASA Approval
• G60 Warranty
• G60 Battery Notice

See all 8 articles

Trips 1

• How do I setup a G60 to not increment Odometer and Run Hours when being transported?

General 2

• G60 - Wiring up a garmin FMI cable
• G60 3-Wire Pin Out

Troubleshooting 1

• G60 - Troubleshooting