Support Home Portal Log in

Getting Started

Introducing the Oyster Edge
The Oyster Egde is an ultra-rugged, Indoor/Outdoor battery-powered asset tracking device and Bluetooth® Gateway. It features cloud-based location solving fo...
Wed, 27 Apr, 2022 at 11:13 AM
Initial Provisioning [Oyster Edge]
This guide is intended to assist new users in getting an Oyster Edge online for the first time. Once you have some experience with the device, this process ...
Tue, 3 May, 2022 at 9:20 AM
Oyster Edge - Sealing the Device
The device must be sealed carefully to achieve the IP-67 rating. Ensure that the clear silicon seal is in good condition, is lying flat, and is not fouled...
Wed, 27 Apr, 2022 at 11:14 AM
Oyster Edge - Mounting and Installation
The Oyster Edge can be mounted on the asset to be tracked using screws, bolts, cable ties, or industrial adhesives. When choosing a mounting point, you have...
Wed, 27 Apr, 2022 at 11:14 AM
Sim Cards + Data Usage - Oyster Edge
Disclaimer This article is intended to assist partners in selecting between LTE-M/NB-IoT, determining costings, and choosing SIM providers. Advice is gen...
Tue, 3 May, 2022 at 9:30 AM
Default Tracking Params [Oyster Edge]
By default, the Oyster Edge is setup for movement-based tracking. The following default settings apply: Update Rate: Out of Trip (stationary): 12 hour he...
Tue, 3 May, 2022 at 8:28 AM
Oyster Edge - Tracking Modes
Tracking Modes  1. Movement (Accelerometer) Based - Default In this mode, the device starts/ends trips based on accelerometer movement.  Acceleromet...
Tue, 3 May, 2022 at 8:32 AM
Oyster Edge - Changing the Update Rate
The Oyster Edge has different configurable tracking modes to best fit a variety of applications. Additionally, if an asset is stolen, the unit can be put i...
Tue, 3 May, 2022 at 9:06 AM
Critical Parameters - Oyster Edge
The Oyster Edge is a highly configurable device. Many parameter options are available so that setup can be tailored to suit specific use cases, or enable fe...
Tue, 3 May, 2022 at 8:14 AM
Oyster Edge - Default I/O Mappings
Here are the Default I/O Mappings for Digital Matter's Oyster Edge tracker. You can change some of these mappings on OEM server - we do not recommend c...
Wed, 18 May, 2022 at 2:15 PM