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Troubleshooting

Device Counters - Oyster3 Cellular
Device Profile Counters report long term, low frequency counters for performance monitoring and prediction. This is commonly used on battery powered devices...
Tue, 22 Mar, 2022 at 4:40 PM
Not Connecting - Oyster3 Cellular
The main reasons an Oyster3 would not be connecting as scheduled are as follows: Flat batteries Cellular reception or network coverage Platform setup S...
Thu, 21 Apr, 2022 at 9:33 AM
GPS Troubleshooting - No Fix [Oyster3 Cellular]
If a device is connecting in to the server OK, but it is not updating location, or getting fresh fixes, it is generally due to one of the below reasons: P...
Thu, 28 Apr, 2022 at 8:38 AM
Short Battery Life - Oyster3 Cellular
Battery life estimates + a battery life calculator for the Oyster3 can be found here: Battery Life Estimates [Oyster3]. Sometimes, we get shorter battery l...
Thu, 28 Apr, 2022 at 10:35 AM