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TG Troubleshooting

Telematics Guru Telemetry - Getting Started
Telemetry Status Flags are represented in the left most 8 bits 31 30 29 28 27 26 25 24 Recovery Mode Active Tamper Alert (Remoras) Extern...
Tue, 6 Oct, 2020 at 1:32 PM
Can't Login to the Telematics Guru App?
Step 1   Sign In on the Telematics Guru mobile app using your reseller-provided login details. If you do not yet have login credentials or have forgotten t...
Thu, 12 May, 2022 at 10:37 AM
Why Aren't I Receiving my Email/SMS Alerts or Reports?
In some rare cases, emails stop being received by the user.  Typically, it is for one of the following reasons: The alert/report we are expecting to rece...
Wed, 1 Dec, 2021 at 2:47 PM
Telematics Guru - Asset Addresses
TABLE OF CONTENTS How does TG get the address? When are the address lookups done? Common Queries and Troubleshooting No address appears at all The dev...
Tue, 17 Nov, 2020 at 11:56 AM