Getting Started

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Sat, 1 Jul, 2017 at 10:09 AM
Put the Device into a Group
Device groups are used to organize devices on the OEM Server: The hierarchy is Distributor -> Vendor -> Client This typically equates to Distribut...
Thu, 15 Mar, 2018 at 3:26 PM
Edit Individual Parameters - Change Device Settings
Parameters are settings that affect the way the device operates. They are setup on the OEM Server, and downloaded by a device next time it connects. Th...
Wed, 22 May, 2019 at 10:12 AM
A Guide to SIM Cards, ICCIDs and Reports
A SIM card is uniquely identified by its ICCID (serial number). SIM management systems (eg Jasper) will allow you to search for a SIM using this. the ICCID...
Wed, 14 Aug, 2019 at 3:27 PM
Check Battery and External Voltage
The OEM Server's device view allows battery and external voltages to be checked quickly. Battery voltage (1) is the voltage of t...
Tue, 15 Nov, 2016 at 1:18 AM
Set the Firmware
Firmware is software programmed onto the device. It is called "firmware" because it runs on an embedded system, like a tracking device, and upd...
Tue, 15 Nov, 2016 at 1:18 AM
Download Shipment Details (IMEIs, serials, keys, etc)
OEM has a 'My Shipments' tab where users are able to see shipments to their Distributor / Vendor / Client. The user is also able to download their...
Thu, 6 Jun, 2019 at 10:25 PM
Create a Parameter Template
A Parameter Template is a collection of settings. They are used to quickly and reliably replicate device settings across many devices. Templates can be ...
Tue, 13 Aug, 2019 at 11:12 AM
Apply a Parameter Template
A Parameter Template is a collection of settings. They are used to quickly and reliably replicate device settings across many devices. Templates can...
Mon, 19 Jun, 2017 at 3:24 PM
Set the Batch String
The Batch String is a free text field that can be set by the user to provide some contextual meaning to the device. Usually it is shipped with the shipme...
Wed, 16 Nov, 2016 at 7:28 PM