Digital Matter Support

Getting Started

OEM Server - Getting Started
The OEM Server Admin Interface Provides a device management service for Digital Matter devices with the following useful features...
Wed, 1 Jul, 2020 at 3:18 PM
A Guide to SIM Cards, ICCIDs and Reports
A SIM card is uniquely identified by its ICCID (serial number). SIM management systems (eg Jasper) will allow you to search for a SIM using this. the ICCID...
Wed, 14 Aug, 2019 at 3:27 PM
Get Notified! - Sign up for device technical updates
Please add your details to our technical email list so that you can receive the technical notifications that you need, like new firmware releases and bug fi...
Sat, 1 Jul, 2017 at 10:09 AM
My Shipments - Download Shipment Details (IMEIs, serials, keys, etc)
OEM has a 'My Shipments' tab where users are able to see shipments to their Distributor / Vendor / Client. The user is also able to download their...
Fri, 3 Apr, 2020 at 12:58 PM
Device Ports
When setting up your devices to connect to the OEM server we currently work on a product per port basis. Please refer to the table below when setting up yo...
Fri, 12 Jul, 2019 at 2:14 PM
Can I give OEM Server access to a customer?
Quick answer: Yes, but most of our Channel Partners Don't In OEM Server, there are three tiers of groups; Distributors, Vendors and Clients. Dist...
Mon, 27 May, 2019 at 11:16 AM