Troubleshooting

Data Capturing on OEM
OEM is normally a conduit for device data to front end systems such as Telematics Guru. You can set up a data capture by activating the function on the oem...
Thu, 11 Apr, 2019 at 8:53 AM
Turn on Debug Logging
Devices hold a debug verbosity settings. This controls how many debug records are logged. The setting can specify 4 different levels for a number of device...
Thu, 15 Mar, 2018 at 4:32 PM
View Device Logs
This allows you to inspect data logged by the device. Please note: Debug records are always captured and show...
Thu, 15 Mar, 2018 at 12:28 PM
View Server Logs
Viewing Server Logs shows the last interaction with the server. This can be a useful debugging tool. This shows all of the logs for the day of t...
Thu, 15 Mar, 2018 at 12:28 PM
View Live Server Logs in the Debug Terminal
This useful debugging feature shows the device/server interaction in real time. It is more verbose than the logs visibleĀ hereĀ  Click on Details (1) for ...
Tue, 18 Dec, 2018 at 6:19 PM