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Create a Connector - set up an integration

  1. In OEM Server, we can create a 'connector'. Then, we Set the Connector on a device, and data from this device will be sent to the endpoint specified in the connector setup. 

There are TCP or HTTP options, for full details, see Choosing an Integration Strategy. For integration documents (containing the payload information) - contact your branch's support team. 

Some 'advanced' connector setups must still be configured by the DM support team - but the majority can now be easily configured and managed on your own!

Creating the Connector

"Connection Manage" Permission

In order to create connectors, and see the "Connectors" menu option - your OEM user account requires the Connection Manage permission. If you can't get to any of the steps shown, contact support and we can enable it.

1. Navigate to "Connectors"

2. Create a New Connector

The connector grid will be shown, if you haven't created any connectors yet, it will be empty, otherwise it will show any connectors which you have created. 

Down the bottom left of the grid, click New

The connector dialogue appears:

The option selected for Connector Type varies the other fields. We will go through an example of each type. 

TCP Connector

Simply enter a name and your IP:Port, along with the group the connector should appear for. In the above example users within the DMA > DMA > Connector client group will be able to see this connector in their list when they go to set it on a device. 

It is often useful to set the description as the actual endpoint address - for handy reference in the grid of connectors if you have multiple - but you can enter whatever you wish. 

HTTP Connector

There are a few more options for the HTTP connector

  • We can use basic authentication
  • We can add up to 5 headers that will be sent with the POST

Also check out this article - The HTTP/HTTPS Connector - which shows various dynamic fields we can make use of. For example, if we set the URL to[SERIAL] - the serial of the device that is connecting in will become part of the URL. 


A multi-connector allows us to send data to 2 endpoints at once. We create the two individual connectors first, and then 'join' them in the multi. This is typically used when a partner wants to send data to their own server (they would create their own connector for this) - and Telematics Guru. 

To configure, just set the type to MULTI and pick your 2 connectors from the dropdown list. 

Location Engine Connector

There are several steps in addition to creating the connector that must be carried out to send Cellular Edge device data to your server - see Send Edge Device Data to my Endpoint (Cellular).

This connector type is specific to our Cellular Edge devices.  A Location Engine connector allows us to send the GNSS scan data, Wi-Fi MAC address lists and cell tower scan data to the Location Engine. The Location Engine uses this information to calculate the device location.

  • The Forwarder is an HTTP connector which allows the Location Engine to forward the "solved" device data to an end platform.
  • The Lookup Settings configure which lookups are done by the Location Engine. Use the General All Lookup as default.


I'm not getting any data to my endpoint

To debug, go back to the device grid in OEM, and verify the device has connected in recently. If it hasn't, the issue isn't with the connector, either wait for the device to upload, 'force' a connection, or see Troubleshooting - Devices Not Connecting.

If it has, you may see that the Since Connected and Since Committed times don't align - in that case see Since Committed/Since Connected and Troubleshooting. First step is to View Server Logs

How do I delete a connector?

Click delete in the right hand side of the connector list. 

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