To Locate the Long serial number of your device:

 

1. Download and Install The Sync Application from the following Link: (If you have it installed already go to STEP 2)

 

https://my.gpslogbook.co.za/downloads/win/SyncAppInstaller.msi - For Windows

https://my.gpslogbook.co.za/downloads/mac/GPSLogBookSyncInstaller.pkg - For iOS

 

2. Connect your Device Using the USB Cable Supplied

 

3. Right clicking on the Sync App ICON (The multi-coloured icon) in the status bar as shown below, and selecting ABOUT.

 

 

The following window will appear and in it you will see a long number if the device is connected to the PC's USB port

 

 

4. Use the RIGHT button on your mouse (not left) to RIGHT click on the serial number and a pop up will appear that says "Copy Serial Number".  Click on this pop-up using your normal LEFT mouse button:

 

 

5. PASTE this number into an empty email and send the email to support@gpslogbook.co.za or Save it somewhere handy for future reference.

 

Tip: (Use the CTRL + V) key on your keyboard to PASTE the number.