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Past Release Emails:
Telematics Guru Release Notes
Matt Clark-Massera
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Connectivity: LTE-M/NB-IoT
- Networks and SIM Card Options
-
Device Network Settings
- Setting the Network Profile - LTE-M/NB-IoT devices
- 4G APN - Autonet
- 4G APN - How do I set the APN to connect to the network?
- 4G Network Settings
- Wired Provisioning Tool
- DNS Troubleshooting on 4G
- Connectivity Settings Fallback
- 4G Network - Device Behaviour Effects on Verizon
- 4G Battery Powered Device Behavior Effects - EMnify (multi-IMSI sims)
-
OEM Server
- Getting Started
-
Integration
- Choosing an Integration Strategy
- OEM - What IP addresses should I allow through my firewall?
- Azure-IOT Hub Helper
- Create a Connector - set up an integration
- Decode Cellular Uplink Payload using your Browser
- Times in the DM Protocol
- Example Payload
- BigSmall Byte
- Integration with the Azure IoT Hub
- Unlocked vs Locked Devices
- The HTTP/HTTPS Connector
- Integration - Common Issues
- Device Ports
- Setting up Direct to 3rd Party Server messaging on devices
- OEM Installer Page
-
Troubleshooting
- Data Capturing on OEM
- Turn on Debug Logging
- View Device Logs
- View Server Logs
- View Live Server Logs in the Debug Terminal
- Issues with Firmware Updates
- Commonly seen device logs/errors
- Since Committed/Since Connected and Troubleshooting
- Troubleshooting - Devices using excessive Data
- Device Firmware Not Updating
- Admin Actions
-
MyGeotab
- Provision a MyGeotab Device on OEM Server
- Terminate (Un-provision) a Device
- DM Digital Input to MyGeotab Aux Mappings
- DM Profiling Counters to MyGeotab 3rd Party API Mappings
- DM to MyGeotab Integration Description
- Setting up a new reseller on OEM to use MyGeotab
- Reseller's Guide to Getting Setup on OEM with MyAdmin
- Reports
- Bolt2
-
Dart3
-
Getting Started
- Introducing the Dart3
- Initial Provisioning - [Dart3]
- DART3 12-wire Harness Definition
- Plug and Play Options for Dart3 (Cigarette Lighter and OBDII adapters).
- 3-Wire Install - [Dart3]
- SIM Cards and Data Usage - [Dart3]
- Overview of Operation - [Dart3]
- Default Tracking Parameters - Dart3
- Default I/O Mappings [Dart3]
- How long will my back-up battery last? - [Dart3]
- Documents
- Configuring IOs
- Parameters
- Run Hour + Odometer Monitoring
- Driver ID + Immobilisation
- Driver Behaviour - Accidents, Harsh Events, Speeding
- Troubleshooting
- Dart, Dart2
-
Getting Started
- G70 Cellular
- G120
-
Oyster3 Cellular
-
Getting Started
- Introducing the Oyster3
- Initial Provisioning [Oyster3]
- Sealing the Device [Oyster3]
- Mounting and Installation
- SIM Cards and Data Usage [Oyster3]
- Default Tracking Parameters - [Oyster3]
- Oyster3- Tracking Modes
- Changing the Update Rate - [Oyster3]
- Critical Parameters - [Oyster3]
- Oyster3 - Default I/O mappings
- Oyster3 - FAQ
- Documents
- Batteries
-
Configuration
- Set up a connector - [Oyster3]
- Upload Timeouts - Network Registration Strategy [Oyster3]
- Sending Test Data - [Oyster3]
- Scheduled Uploads - Oyster3
- Geofence Downloads - Oyster3
- High-G Impact Detection - [Oyster3]
- Run Hour Monitoring - Oyster3 Cellular
- Recovery Mode - Oyster3
- GPS Settings - [Oyster3]
- Tip Detection and Rotation Counting - [Oyster3]
- Using Tip Detection for Tamper Detection [Oyster3]
- Oyster3 - Accelerometer Wakeup Thresholds
- Update Modem Firmware - Oyster3
- Troubleshooting
-
Oyster & Oyster2
- Oyster2 - Getting Started
- Oyster2 - FAQ
- Oyster2 Battery Recommendations
- Oyster2 Cellular Battery Life Estimate Calculator
- Oyster2 Firmware Release Notes
- Oyster2 Tip Detection
- Oyster Cellular - Getting Started
- Oyster Cellular 3G Datasheet
- Oyster Standard -> Rugged Housing Adapter Drawing
- Oyster Rugged - Technical Drawing
- Radio Equipment Directive DoC
- Oysters - Technical Drawing
- Oyster Cellular Firmware Release Notes
- Oyster Cellular Battery Capacity Estimate
- Oyster Cellular Battery Life Estimate Calculator
- Oyster2 - Product Change Notifications
- Oyster2 - Certifications
-
Getting Started
-
Oyster Edge
-
Getting Started
- Introducing the Oyster Edge
- Initial Provisioning [Oyster Edge]
- Oyster Edge - Sealing the Device
- Oyster Edge - Mounting and Installation
- Sim Cards + Data Usage - Oyster Edge
- Default Tracking Params [Oyster Edge]
- Oyster Edge - Tracking Modes
- Oyster Edge - Changing the Update Rate
- Critical Parameters - Oyster Edge
- Oyster Edge - Default I/O Mappings
- Oyster Edge Cellular - FAQ
- Documents
- Batteries
- Location Engine and Scanning
-
Configuration
- Upload Timeouts - Network Registration Strategy [Oyster Edge]
- Scheduled Uploads [Oyster Edge]
- Stationary Applications Requiring No Location [Oyster Edge]
- Oyster Edge - Recovery Mode
- Tip Detection and Rotation Counting - [OysterEdge]
- Oyster Edge - Accelerometer Wakeup Thresholds
- Using Tip Detection for Tamper Detection [Oyster Edge]
-
Getting Started
-
Oyster3 LoRaWAN®
-
Oyster 3 LoRaWAN®
- Oyster 3 LoRaWAN® Configuration and Usage Guide
- Oyster 3 LoRaWAN® Provisioning Tool
- Oyster 3 LoRaWAN® Integration
- Oyster 3 LoRaWAN® Battery Life Estimate Calculator
- Decoding the Oyster 3 LoRaWAN® Uplink
- Encoding the Oyster 3 LoRaWAN® Downlink
- Simulating the Oyster 3 LoRaWAN® Uplink
- Oyster 3 LoRaWAN® LED Behaviour
- Oyster 3 LoRaWAN® Firmware Release Notes
- Oyster3 LoRaWAN - Certifications List
- Oyster3 LoRaWAN® Network Server Integrations
-
Oyster 3 LoRaWAN®
-
Remora3
- Getting Started
- Documents
- Configuration
- Bluetooth® Low Energy
-
Remora2 & Remora 3G
- Remora2 - Getting Started
- Remora 2 Firmware Release Notes
- Remora 2 Bluetooth Firmware Release Notes
- Remora2 - Battery Capacity Estimate and Low Battery Flag
- Remora2 Battery Recommendations
- Remora - Getting Started
- Tamper Detection
- Remora 3GE Datasheet
- Remora2 - Technical Drawing
- Remora - Technical Drawing
- Remora Firmware Release Notes
- Remora2 - Product Change Notifications
- Remora2 FAQ
- Remora2 - Certifications
-
Yabby Edge Cellular
- Getting Started
- Batteries
- Location Scanning and Lookups
- General Documents
-
Configuration
- Yabby Edge - Upload Settings - Early Cellular Registration Abort
- Stationary Applications Requiring No Location [Yabby Edge]
- Recovery Mode - Yabby Edge
- Tip Detection and Rotation Counting - [YabbyEdge]
- Using Tip Detection for Tamper Detection [Yabby Edge]
- Yabby Edge Cellular - Accelerometer Wakeup Thresholds
- Location Engine Config/Lookups
-
Yabby Edge LoRaWAN®
- Getting Started
-
Integration
- Yabby Edge LoRaWAN® Integration
- Decoding the Yabby Edge LoRaWAN® Uplink
- Setting up a Yabby Edge LoRaWAN Device via TTN (v3)
- Setting up a Yabby Edge LoRaWAN Device via Helium
- Setting up a Yabby Edge LoRaWAN Device via Actility (ThingPark Wireless)
- Setting up a Yabby Edge LoRaWAN Device via LoRIot
- Setting up a Yabby Edge LoRaWAN Device via Senet
- Setting up a Yabby Edge LoRaWAN Device via Everynet
- Setting up a Yabby Edge LoRaWAN device via ChirpStack
- Documents
- Yabby3
- Location Engine
-
Telematics Guru
- Getting Started
- Billing
- White Labelling & Portal Customisation
- Creating, Editing and Managing User Accounts
- Live View
- Trip History + LogBooking
- Mobile App
- User Guides
-
Alerts
- Alerts - Set up an Alert with the Wizard
- Events vs Alerts
- Getting Started - Alerts
- Panic/Duress Alert on Telematics Guru
- How do I Activate a Movement Alert?
- Create Alerts on Analogue Values
- Telematics Guru - Alert Token Definitions
- Why was my Alert delayed?
- Set up SMS alerts
- Duration Condition for Alerts
- Alert Notifications through WebHooks (Beta)
- Alert on Live View/Signal Duress - Telematics Guru
- Reports
- BLE® Tags
- Battery Management
- TG Troubleshooting
- Third Party Devices
- Security
- Checklists (Pre-Start)
- Run Hours, Odometer and Maintenance
- Destination Dispatching
- Speed Monitoring + Driver Behaviour
- Geofences
- Admin
- Information for Partners
-
Getting Started
- Global Device Information
-
General Troubleshooting
- Troubleshooting - Devices Not Connecting
- GPS Troubleshooting
- Common Reset Reasons
- Cellular Reception Troubleshooting
- Troubleshooting - Battery Problems
- Why are digital input changes not showing on the server straight away?
- GPS Age and Invalid Fixes
- Troubleshooting - Proactive Monitoring
- (FAQ) Upload Delay (Latency) after a network error
- Contact Support
- Device Profile Counters
- Connectivity
-
Common Configurations
- Cellular Battery Powered Device Upload Timeouts
- Common Concepts - Buzzer/LED Setup
- Common Concepts - Digital Inputs
- Common Concepts - Digital Outputs and remote output control.
- Common Concepts - GPS Settings and GPS Accuracy
- Common Concepts - Idle Monitoring
- Common Concepts - Inactivity Timer
- Common Concepts - Recovery Mode
- How to 'force' a connection
- Improve corner tracking on hard-wired devices (Bolt, G62, Dart2, G120)
- Jostle Mode Tracking
- Lone Worker Alert
- Provisioning Devices
-
Guides
- Global Cellular Concepts
-
Solutions
- Alert on After Hours Movement
- Yabby - How to set up Man Down Alerts
- Monitoring Door Open/Close with a Reed Switch
- Duress Buttons and Pendants
- Driver Fatigue Alerts
- Speeding On Device
- Scheduled Uploads
- Proof of Service - Renting Assets
- Door and Gate Movement Detection with the Yabby/Oyster2
- Cell Tower Fallback
- Boat Tracking with Battery Powered Devices
- Hard-Wired Devices - Alert on unauthorized movement
- Cold Chain Monitoring
- Immobilisation & Driver ID
- Accident Detection & High G events
- Scheduled Maintenance & Run Hours
- Shipping
- Tilt and Tip Detection
- Pulse Counting
-
Cellular
- Global - Cellular Wired Devices
-
Global - Cellular Battery Powered Devices
- Periodic Tracking
- Falcon & Eagle Cellular - Configuring Task Schedules
- WiFi Geolocation on DM Devices
- Battery Life, Battery Capacity Estimate & Low Battery Flag
- Battery Recommendations
- How to change the update rate on the Oyster2, Remora2 and Yabby
- Minimum Voltages for Devices + Under Voltage Lockout
- Configuring Device Heartbeat
-
Eagle
- Eagle - Getting Started
- Eagle Battery Recommendations
- Eagle - Firmware Release Notes
- Eagle Bluetooth Firmware Release Notes
- Eagle - FAQ
- Eagle - Technical Drawing
- The Eagle - Soil Moisture Probe Setup
- Eagle: SDI-12 configuration and compatibility
- Eagle and Falcon - External Voltage Disconnects
- SDI-12 samples
- Eagle Certifications
- Measuring 4-20mA Current Loop Signals with an Analog Input
- Eagle - Product Change Notifications
- Wired Sensing Mode
-
Falcon
- Falcon - Getting Started
- Falcon - FAQ
- Falcon Cellular - Battery Recommendations and Estimates
- Falcon - Battery Capacity Estimate and Low Battery Flag
- Falcon Cellular - Configuring Wi-Fi Lookups
- Falcon Firmware Release Notes
- Falcon - Technical Drawing
- Falcon Cellular - Turn by Turn Tracking
- Falcon Certifications
- Falcon - Product Change Notifications
-
Yabby GPS & Yabby Wifi
- Yabby Cellular GPS & WiFi - Getting Started
- Yabby GPS FAQ
- Yabby Cellular LED Behaviour
- Yabby Cellular GPS Battery Life Estimate Calculator
- Yabby Cellular Default IO Mappings
- Yabby Cellular Wifi Battery Estimate Calculator
- Yabby GPS Firmware Release Notes
- Yabby Wi-Fi Firmware Release Notes
- Yabby WiFi Location Billing on TG (TG Wifi Lookup Fees)
- Yabbys - Technical Drawing
- Yabby Livestock Housing Technical Drawing
- Yabby GPS Certifications
- Yabby Cellular GPS - Product Change Notifications
- Yabby Cellular Wi-Fi - Product Change Notifications
- Yabby Wi-Fi FAQ
- Bluetooth® Tags, Sensors and Scanners
-
LoRaWAN®
-
General
- SensorData/SensorNode Overview of Operation
- IoT Devices - Schedules
- LoRaWAN® Overview
- LoRaWAN® Config Cable
- IoT Devices - Analogue Input
- Which LoRaWAN® Spec does DM comply with?
- IoT Devices - Digital Inputs
- LoRaWAN® Frequency Plans And Class
- Digital Matter LoRaWAN® stack join schedule
- DM I2C Sensors
- Sending Sigfox and LoRaWAN® Downlinks
- Packet Size on LoRa Networks - Structure of Network Pricing
- LoRaWAN® Devices - External Power
- ABP 1.1 Support
- Integration (All IoT Devices)
-
LoRaWAN® Integration
- SensorNode Configuration App
- Connecting the SensorNode to the Config App
- SensorNode: Wiring up a DM Temp/RH sensor
- Connecting to Telematics Guru over The Things Network (v2)
- SensorNode LoRaWAN® - Wiring up a DM Temperature sensor
- SensorNode - Digital Input Setup
- SensorNode LoRaWAN® Firmware Release Notes
- SensorNode LoRaWAN® - Configuration and Usage Guide
- Connecting to Telematics Guru over Actility
- Using Integration Documents to Create a Downlink String
- LoRaWAN Integration - Telematics Guru
- Connecting to Telematics Guru over Senet
- Connecting to Telematics Guru over Helium
- Connecting to Telematics Guru over Hiber Mission Control
- Connecting to Telematics Guru over MachineQ
- Setup devices on The Things Network (v3)
- Forward LoRaWAN (non-Edge) device data to Telematics Guru via TTN (v3)
- Yabby LoRaWAN®
-
SensorData LoRaWAN®
- SensorData LoRaWAN® - Configuration and Usage Guide
- SensorData LoRaWAN® - Configuration App
- SensorData - SDI-12
- SensorData - Wiring up I2C Sensors
- SensorData LoRaWAN® - LoRaWAN® Setup
- SensorData Housing Tech Drawing
- SensorData Housing Tech Drawing
- SensorData LoRaWAN® Firmware Release Notes
- SensorData Certifications
-
G62 LoRaWAN®
- G62 LoRaWAN® Configuration and Usage Guide
- G62 LoRaWAN® Wiring Harness Diagram
- G62 LoRaWAN® Integration Document
- G62 LoRaWAN® Internal LED Behaviour
- G62 LoRaWAN® Firmware Release Notes
- G62 LoRaWAN® Config App Download
- G62 LoRaWAN® Digital Output Functionality
- G62 LoRaWAN® Uplink Decoder
- G62 LoRaWAN® On-Board Odometer
- G62 LoRaWAN Certifications
-
Guppy LoRaWAN®
- Guppy LoRaWAN® - Configuration and Usage Guide
- Guppy LoRaWAN® Integration
- Introduction to the Guppy LoRaWAN®
- Decoding the Guppy LoRaWAN® Payload
- Guppy LoRaWAN® Configuration Application
- LoRaWAN® Overview
- Connecting the Guppy to TG via The Things Network
- Connecting the Guppy to Telematics Guru over Actility
- Guppy LoRaWAN® Python Payload Decoder
- Guppy LoRaWAN® Firmware Release Notes
- Guppy LoRaWAN®- Tilt / Static Angle Output Examples
- Guppy Tilt - Small Changes from Vertical
- Guppy Input Voltage Range
- Guppy - Reporting Tamper
- Guppy LoRaWAN Certifications
-
Oyster LoRaWAN®
- Oyster LoRaWAN® - Configuration and Usage Guide
- Oyster LoRaWAN® Config App
- Oyster LoRaWAN® Integration
- Oyster LoRaWAN® Battery Life Estimate Calculator
- Oyster LoRaWAN® - Adjusting GPS Fix Settings
- Decoding the Oyster LoRaWAN® Payload
- Oyster LoRaWAN® Battery Recommendations
- Oyster LoRaWAN® - LED Behaviour
- Oyster LoRaWAN® Firmware Release Notes
- Oyster LoRaWAN Certifications
-
General
-
SigFox
-
General
- Provisioning for Telematics Guru on the Sigfox Backend
- Sigfox - Configuration and Usage Guide
- Sigfox - How to Change Settings?
- Oyster Sigfox Config App
- Sigfox - Periodic Only Updates
- Create Device on Sigfox Backend
- Oyster Sigfox: In Trip vs. Out Of Trip
- Sigfox - missed GPS updates! Why?
- How often are Sigfox Downlinks requested?
- Upgrading the Sigfox Config App
- Getting a Sigfox device online
- Oyster Sigfox Default Settings
- Oyster Sigfox Firmware Release Notes
- Oyster Sigfox Downlink FAQs
- SigfoxInvalid PAC Code
- Finding Deleted Device on Sigfox Back-end
- Documents
-
Integration
- Oyster Sigfox Integration (Complete Protocol)
- Decoding the Oyster Sigfox Payload: Examples
- Decoding The Oyster Sigfox Payload - Javascript example code
- Decode Sigfox Uplink Payload using your Browser
- Changing Oyster Sigfox Parameters: Implementing the Downlink Payloads
- Position data - from Sigfox and from the Device
- Oyster Sigfox - Common Integration Pitfalls
- Oyster Sigfox on Telematics Guru
- SensorData Sigfox
- Batteries
-
General
- Sensors