A device will attract an OEM fee under the following conditions:
- It has a connector set to send data to a 3rd party platform (not null)
It connects in during the month more than 8 times (this allows for some limited testing without attracting a charge)
If the device is set to send data via a connector to Telematics Guru, there is no separate OEM fee, and it is included in the Telematics Guru fee.
If using TG this article applies instead: TG Asset Billing
If a device is using a splitter, i.e. sending data to TG + another platform, there is a fee per splitter.
So the relevant fees per situation are:
(From Price List)
Device using OEM, sending data to 3rd Party Platform via connector
|OEM||OEM Server - full support service plus data connectors|
|Device using TG||TG-PPM/CLASSIC/ALR||TG plan as set up in TG, no other fees|
|Device using splitter sending data to TG + 3rd party platform|
|The standard TG fee plus an additional fee for the splitter is charged.|
Partners may want to know which specific assets are generating the OEM charges, to pass on to their customers.
A CSV file can be downloaded for OEM Server to provide this information.
To download the file:
- Your user account must have the Billing Detail permission - contact DM support if you cannot access the next step.
- In the toolbar, select Billing Detail and the month you want to download the CSV for.
You will be prompted to download a CSV file by your browser, columns are:
Client, Connector, Product, Serial, Connection Count
For ease of on-billing customers, it is best to segment devices into client groups so that the Client is displayed in the report.
To avoid excess clutter - only the last 12 months are shown in the Billing Detail List. However previous reports can be accessed by navigating to the report URL.
E.g. if you enter https://www.oemserver.com/Dashboard/BillingReport?date=202005 into your browser - it will take you to the May 2020 report. Entering Date = 201911 will give November 2019.