Digital Matter Support

TG - Adding Partner Support Details

The Partner's support details can be added in Telematics Guru - so that end users can be provided with contact details should they require support. 

To add the details, you account will need the Organisation Manage permission. Contact DM support if you do not have this permission. 

To set up the Support Details:

1. Go to Admin -> Partner Support Details

2. Tick Enable Contact Details, and enter your support details

3. Click Save. 

(Click on this image to view it in a larger size)

The support icon (?) will now be shown next to the organisation in the top right corner of the screen. 

When a user clicks on the icon they will be shown the following:

This corresponds to the following details entered:

1. Comment

2. Contact Phone Number

3. Contact Email Address

4. Contact Link

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