Telematics Guru provides partners with a few reports to manage their billing. They are grouped under the "Admin Reports" section in the Report Dashboard.
Getting access to the reports:
Partners should have access to these reports. If a user does not, check this:
- Admin reports are enabled for the organisation. Go to Admin->Organisations->Edit. Go to the reports tab. Select the admin report required. Save the organisation If you cannot see these reports, your user may not have access - contact support.
- Admin reports are enabled for the user. Go to Admin->Users->Edit. Go to the reports tab. Select the admin report required. Save the user.
- You can run reports for historical data. The reports run on the 1st of the month will match your bill from Digital Matter.
- Use the Admin Billing Message Audit Report to keep track of asset billing plans, and which assets have over run their message counts.