This article describes how to setup the Duress event and notification on the Live view. When a duress event occurs, a sound plays from the live view browser window.

The sound that is played can be customised in the user's settings:

  1. The user should login.
  2. Click Account in the top right of the screen. Then click Manage Account
  3. Scroll down to the Duress Alert selector.

  4. There are 4 sounds to choose from. Use the Play icon to sample them.

  5. Remember to click Save.


  • Users must manager their own duress alert sounds. It is not possible to change this from the Admin->Users->Edit screens.
  • If none of the sounds are suitable, please source an appropriately licensed sound file, in .ogg format, and send it to support.