Digital Matter Support

Customise the Duress Sound

This article describes how to setup the Duress event and notification on the Live view. When a duress event occurs, a sound plays from the live view browser window.

The sound that is played can be customised in the user's settings:

  1. The user should login.
  2. Click Account in the top right of the screen. Then click Manage Account
  3. Scroll down to the Duress Alert selector.

  4. There are 4 sounds to choose from. Use the Play icon to sample them.

  5. Remember to click Save.


  • Users must manager their own duress alert sounds. It is not possible to change this from the Admin->Users->Edit screens.
  • If none of the sounds are suitable, please source an appropriately licensed sound file, in .ogg format, and send it to support. 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.