Telematics Guru can provide 2 levels of white labelling:

  1. URL prefix based white labelling: This is included with all Telematics Guru accounts. This includes a customisable logo for partners and organisations. The URL will generally be something like https://mybrand.telematics.guru. This includes HTTPS security against the *.telematics.guru certificate.
  2. Fully customised URL: This is a paid for service. It allows the URL to be completely customised. For example, https://www.mybrand.com or https://tracking.mybrand.com. This includes HTTPS security against the partners custom domain certificate. 


Security is important to us:

We enforce HTTPS security on the TG site. This will ensure the site identifies itself securely and safely. It will protect your credentials and traffic using SSL encryption.


Option 1: URL prefix based logos and URLs

This is included in all Telematics Guru services. 


Partners can customise logos and URLs for their partner and have different logos for organisations within their partner:

  • File Manager: upload logos and favicons here. They can be linked to orgs and URLs in the following steps. Note the recommended sizes:
    • Logo: 300 x 120 pixel size. JPG format recommended.
    • Favicon: 48 x 48 pixels maximum
  • URL Manager: the URL (usually mybrand.telematics.guru) drives the branding of the initial pages that the user accesses, before logging in. Add a URL and link the logo/favicon you uploaded to it.
  • Customise Organisations: Organisations will inherit the default branding of the partner. To change this, go to Admin->Organisations. Click Edit and go to the Customisation tab. Select the URL and Logo, possibly from the options you uploaded in the steps above.


Option 2: Fully customised URL

This is a paid for option and allows a completely custom URL. For example https://tracking.mybrand.com. This is great for putting the spotlight on your brand and hiding references to Telematics Guru. 


For pricing information, contact your local Digital Matter sales manager. You will be given a checklist of requirements to complete the setup (eg. certificate requirements, DNS requirements, etc.)


Addtional white labelling:

TG sends a variety of emails and the source address is important. There are two options to customise this:

  1. Provide DM with access to an SMTP server that is able to send email from your custom domain.

If you require this, please provide Digital Matter with the following details of the SMTP Server: 

  • Host
  • Username
  • Password
  • Port
  • EnableSSL
  • From Address
  • From Name


2.  Allow DM's main server to send email with the "from" address as your custom domain. This requires no DKIM or other outbound address validation, otherwise emails will be marked as spam.


Why not just allow Partners to direct their DNS entry to Telematics.Guru?

Telematics Guru only works with full SSL security. Other tracking platforms will allow you to point your DNS entry to their site, but they can't provide SSL security against that URL. By hosting your certificate, we can provide end to end SSL security, to protect your credentials, your traffic, and securely identify the site. Browsers will verify the identity of the site: