This useful debugging feature shows the device/server interaction in real time. It is more verbose than the logs visible here 


Click on Details (1) for the device in question:

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Go to Debug Terminal (1) and view the logs as they come in. 


If the device is not currently connecting, nothing will be shown.


If the device does connect, note the following:

  • Hello messages will be shown on initial connection. Look for the result from the connected platform. If the device is not known to the platform, it may be rejected and the connection closed.
  • Version check messages will be shown. The device may download a slot based on these results
  • Record uploads will be shown

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If you lose connection to the server you will get a "wsocket error" – refresh the page.