Digital Matter Support

View Device Logs

This allows you to inspect data logged by the device. Please note:
  • Debug records are always captured and shown. The debug log level controls how many debug logs are recorded. Link
  • Device data logs are normally forwarded and not recorded. To record them, read this link
  • All logs for a device are deleted after 2 weeks, unless their data capturing is still active.

To view device logs:

Click on details (1) for the device you are interested in:


Go to the Logs tab (1)


To narrow down the records show, specify the Start Date (1) and End Date (2). 


  • If the Now (1) box is unticked then a end date can be chosen.
  • If the Now (1) box is ticked the end date will be "now", showing the latest records. 


Other notes:
  • Use the Refresh Button to show new records that may have been uploaded since the last selection was made.
  • Use the CSV Export Button to download the records in a CSV format.

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