2G/3G APN - how do I set the APN on my device to get it on the network?

In order for a cellular based device to be able to connect in to the server it needs to be able to connect via the cellular network.

Devices need a working SIM card, and need a working APN.

Digital Matter devices use "Auto-APN" to figure out APN settings for networks and APNs that we know about.

If you are using a new network or a private APN then you will probably need to send the device a text message (SMS) to get the right APN details in the device.

All 2G/3G Digital Matter tracking devices since the G50 use the following format for the APN text message:


If the <username> and <password> are blank or not required then you can leave them off.

You can also reset a device to use auto-APN by sending a blank APN: #*,APN




You can send SMSes in bulk using the Digital Matter SMS App

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.