1. Digital Matter Support
  2. Solution home
  3. Getting Started

Getting Started

Global Device Information

  • Battery Powered Devices - Overview of Operations
  • Wired Devices - Overview of Operation
  • Wired Device Installation Guide
  • What is GPS Aiding Data?
  • Where/how do I mount the device?
  • Movement Trips - Assumed Start Point Range

General Troubleshooting

  • Troubleshooting - Devices Not Connecting
  • GPS Troubleshooting
  • Common Reset Reasons
  • Cellular Reception Troubleshooting
  • Troubleshooting - Battery Problems
  • Why are digital input changes not showing on the server straight away?
  • GPS Age and Invalid Fixes
  • Troubleshooting - Proactive Monitoring
View all (9)

Connectivity

  • SMS Commands
  • Roaming and Network Coverage Considerations
  • Digital Matter SMS App
  • Auto-APN feature (2G/3G Devices)
  • A Guide to SIM Cards, ICCIDs and Reports
  • 2G/3G APN - how do I set the APN on my device to get it on the network?
  • 2G/3G Multi-APN setup in Admin Parameters
  • Custom APN setup requirements

Common Configurations

  • Cellular Battery Powered Device Upload Timeouts
  • Common Concepts - Buzzer/LED Setup
  • Common Concepts - Digital Inputs
  • Common Concepts - Digital Outputs and remote output control.
  • Common Concepts - GPS Settings and GPS Accuracy
  • Common Concepts - Idle Monitoring
  • Common Concepts - Inactivity Timer
  • Common Concepts - Recovery Mode
View all (12)

Provisioning Devices

  • Provisioning devices - toggle external power to force a server connection and upload
  • DM LoRaWAN™ Default Application EUI's (AppEUI)