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Digital Matter Support
Solution home
Getting Started

Getting Started

Global Device Information

Battery Powered Devices - Overview of Operations
Wired Devices - Overview of Operation
Wired Device Installation Guide
What is GPS Aiding Data?
Where/how do I mount the device?
Movement Trips - Assumed Start Point Range
Plug and Play Options for Wired Devices (Deutsch Plugs)

General Troubleshooting

Troubleshooting - Devices Not Connecting
GPS Troubleshooting
Common Reset Reasons
Cellular Reception Troubleshooting
Troubleshooting - Battery Problems
Why are digital input changes not showing on the server straight away?
GPS Age and Invalid Fixes
Troubleshooting - Proactive Monitoring

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Connectivity

SMS Commands
Roaming and Network Coverage Considerations
Digital Matter SMS App
Auto-APN feature (2G/3G Devices)
2G/3G APN - how do I set the APN on my device to get it on the network?
2G/3G Multi-APN setup in Admin Parameters
Custom APN setup requirements

Common Configurations

Cellular Battery Powered Device Upload Timeouts
Common Concepts - Buzzer/LED Setup
Common Concepts - Digital Inputs
Common Concepts - Digital Outputs and remote output control.
Common Concepts - GPS Settings and GPS Accuracy
Common Concepts - Idle Monitoring
Common Concepts - Inactivity Timer
Common Concepts - Recovery Mode

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Provisioning Devices

Provisioning devices - toggle external power to force a server connection and upload
DM LoRaWAN™ Default Application EUI's (AppEUI)