Digital Matter Support

General 7

• TG Region Specific Details
• Telematics Guru - where are your servers hosted?
• Telematics Guru - is my data safe?
• Fair Usage Policy
• Disable Asset Updates Paused

See all 7 articles

Organisations 6

• Create an Organisation
• Delete an Organisation
• Create Organisation Using "New from Template" Feature
• Can an organisation get its own logo?
• Edit Custom 1, Custom 2, Custom 3 Field Names

See all 6 articles

Users 7

• How Do User Accounts Work?
• Telematics Guru - can a client create other user logins for their organisation?
• Telematics Guru - How do I limit which Assets a User can access?
• Localisation: Time Zone, Temperature, Distance, Data Formats
• Start-up Organisation and Page

See all 7 articles

Asset Setup 10

• Create an Asset
• Rename an Asset in Telematics Guru
• Asset Colours
• Asset State Configuration
• Teltonika FM1120 Setup

See all 10 articles

Alerts 10

• Alerts - Set up an Alert with the Wizard
• Panic/Duress Alert on Telematics Guru
• How do I activate a Movement Alert?
• Telematics Guru Movement Alerts - the technical details
• Why was my Alert delayed?

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Events 2

• Events vs Alerts
• Harsh Driving on Telematics Guru

Reports 6

• SMS Usage Report
• Run Hours (Low Usage) Report
• Ploughing and Spraying Area Reports
• Custom Reports
• Admin Billing Reports

See all 6 articles

Geo-fences 4

• How To Create a Geo-fence
• Track Asset Activity in Geo-Fence
• Geo-fence Maximum Speed
• Geo-Fence Downloads

Trips and History 5

• Transported Trips - what are they?
• Destination History Map
• Driver Trip History
• Why Can't I set the Trip Type to Default to Business?
• Trip Based Assets vs Non Trip Based

Scheduled Maintenance Module 2

• Specific date based (annual) actions
• Scheduled Maintenance and Reminders - User Manual

Odometer/Run Hours 3

• How does TG calculate Odo/Run Hours?
• TG Secondary Run Hours
• Run Hours when trips span days / go across midnight

Smartone Devices 1

• Setup For Pivotel Smartone devices

Telematics Guru - ALR 1

• Telematics Guru - ALR Guide

Driver Management and Speed Monitoring 4

• Driver Scoring
• Speed Monitoring in Telematics Guru
• Which Countries Offer Speed Lookup in TelematicsGuru?
• Find a Driver in the Live Viewer

Recovery Mode 1

• Telematics Guru - How do I activate Recovery Mode?

White Labelling 3

• Telematics Guru - Partner Advertisements on the Login Page
• Telematics Guru White Labeling
• TG - Adding Partner Support Details

Billing/Asset Billing Plans 3

• TG Asset Billing
• Asset Billing Plans
• Admin Billing Report

Telematics Guru App 1

• Can't Login to the Telematics Guru App?