Digital Matter Support

General Device Technical 1

• Sign-Up for Technical Device Notifications

Troubleshooting 0

SIM Cards 9

• Do I Need Special M2M SIM Cards?
• Do The SIM Cards Need To Support Voice and SMS?
• Do I Need a Dedicated APN?
• Do I Need a SIM Card With a Static IP Address?
• How do I see which SIM card is being used by which device?

See all 9 articles

Driver ID 2

• Driver ID - What cards can the Digital Matter RFID reader read?
• Driver Lists

Common Device Concepts 13

• Digital Outputs
• Accident Detection and Reconstruction
• Idle Monitoring on Device
• Run Detect
• Harsh Event Setup on devices

See all 13 articles

APN Details 3

• APN - how do I set the APN on my device to get it on the network?
• Auto-APN feature
• Multi-APN setup in Admin Parameters

SMS Commands 2

• SMS Commands
• Digital Matter SMS App

Provisioning Devices 3

• Provisioning devices - toggle external power to force a server connection and upload
• DM LoRaWAN™ Default Application EUI's
• Get a Device Online for New Users

Immobilisation 2

• Immobilisation with a Switched Ground Output
• Immobilisation Setup Wiring Discussion

Common Device Concepts - Inputs 4

• Bias Resistors on Digital Inputs
• Active Level on Digital Inputs
• Why are digital input changes not showing on the server straight away?
• Devices and Inputs: Dry Contact / Open Collector / Open Drain

Telematics Guru - Getting Started 2

• Telematics Guru - Getting Started
• Telematics Guru - Organisations Guide

General 7

• TG Region Specific Details
• Telematics Guru - where are your servers hosted?
• Telematics Guru - is my data safe?
• Fair Usage Policy
• Disable Asset Updates Paused

See all 7 articles

Organisations 6

• Create an Organisation
• Delete an Organisation
• Create Organisation Using "New from Template" Feature
• Can an organisation get its own logo?
• Edit Custom 1, Custom 2, Custom 3 Field Names

See all 6 articles

Users 7

• How Do User Accounts Work?
• Telematics Guru - can a client create other user logins for their organisation?
• Telematics Guru - How do I limit which Assets a User can access?
• Localisation: Time Zone, Temperature, Distance, Data Formats
• Start-up Organisation and Page

See all 7 articles

Asset Setup 10

• Create an Asset
• Rename an Asset in Telematics Guru
• Asset Colours
• Asset State Configuration
• Teltonika FM1120 Setup

See all 10 articles

Alerts 10

• Alerts - Set up an Alert with the Wizard
• Panic/Duress Alert on Telematics Guru
• How do I activate a Movement Alert?
• Telematics Guru Movement Alerts - the technical details
• Why was my Alert delayed?

See all 10 articles

Events 2

• Events vs Alerts
• Harsh Driving on Telematics Guru

Reports 6

• SMS Usage Report
• Run Hours (Low Usage) Report
• Ploughing and Spraying Area Reports
• Custom Reports
• Admin Billing Reports

See all 6 articles

Geo-fences 4

• How To Create a Geo-fence
• Track Asset Activity in Geo-Fence
• Geo-fence Maximum Speed
• Geo-Fence Downloads

Trips and History 5

• Transported Trips - what are they?
• Destination History Map
• Driver Trip History
• Why Can't I set the Trip Type to Default to Business?
• Trip Based Assets vs Non Trip Based

Scheduled Maintenance Module 2

• Specific date based (annual) actions
• Scheduled Maintenance and Reminders - User Manual

Odometer/Run Hours 3

• How does TG calculate Odo/Run Hours?
• TG Secondary Run Hours
• Run Hours when trips span days / go across midnight

Smartone Devices 1

• Setup For Pivotel Smartone devices

Telematics Guru - ALR 1

• Telematics Guru - ALR Guide

Driver Management and Speed Monitoring 4

• Driver Scoring
• Speed Monitoring in Telematics Guru
• Which Countries Offer Speed Lookup in TelematicsGuru?
• Find a Driver in the Live Viewer

Recovery Mode 1

• Telematics Guru - How do I activate Recovery Mode?

White Labelling 3

• Telematics Guru - Partner Advertisements on the Login Page
• Telematics Guru White Labeling
• TG - Adding Partner Support Details

Billing/Asset Billing Plans 3

• TG Asset Billing
• Asset Billing Plans
• Admin Billing Report

Telematics Guru App 1

• Can't Login to the Telematics Guru App?

Telematics Guru Release Notes 0

OEM Server Getting Started 12

• OEM Server: Getting Started Guide
• Search, Selection and Filtering
• Put the Device into a Group
• Since Connected / Since Committed
• Check Battery and External Voltage

See all 12 articles

Installer Page 1

• Installer Page

Troubleshooting 6

• Why does my device show up as connected but not committed on OEM server?
• Data Capturing on OEM
• Turn on Debug Logging
• View Device Logs
• View Server Logs

See all 6 articles

Integration 5

• Choosing an Integration Strategy
• Multi-Connector
• Product ID's
• Decode Cellular Uplink Payload using your Browser
• Times in the DM Protocol

Admin Actions 2

• Device Groups: Distributor; Vendor; Client
• Bulk Firmware Update

Advanced Admin Interface Actions 1

• CSV Device Info Export

MyGeotab 8

• Provision a MyGeotab Device on OEM Server
• Terminate (Un-provision) a Device
• DM Digital Input to MyGeotab Aux Mappings
• DM Profiling Counters to MyGeotab 3rd Party API Mappings
• DM to MyGeotab Integration Description

See all 8 articles

Documents 1

• OEM Getting Started Guide

Documents 4

• Dart - Getting Started
• Dart Datasheet
• Dart Harness Definition
• Dart Falcon Harness Definition

General 5

• Dart Firmware Release Notes
• Dart Current Draw
• Dart Digital Input Voltage On/Off Thresholds
• Dart Default Input Mappings
• Dart 2 Firmware Release Notes

Settings (System Parameters) 1

• Speeding - Dart On-Device Setting

Installation and Setup 3

• Dart - Install and Setup a Duress Button
• Dart - OBD Harness, Cigarette Lighter Harness and normal 12 wire harness options
• Dart Driver ID Diagram

Driver ID 3

• Dart Driver ID Options
• Dart iButton Capable Serial Number Range
• Connect an iButton Reader to the Dart

Documents 5

• G62 Cellular Getting Started Guide
• G62 Cellular Datasheet
• G62 Wiring Diagram
• G62 Installation Guide
• G62 Harness Definition

Driver ID and Immobilisation 3

• Connect an iButton Reader to the G62
• G62 - Setup for Immobilisation (Access Control)
• G62 Wiring Diagram - Immobilise on no Driver ID

Installation and Setup 3

• G62 - Install and Setup A Duress Button
• G62 - Set Up Pulse Counting
• G62 Installation Guide

General 2

• G62 Cellular Default IO Mappings
• G62 Cellular Firmware Release Notes

Parameters (Settings) 1

• G62 System Parameters

General 4

• G62 LoRaWAN Configuration and Usage Guide
• G62 LoRaWAN Config App Download
• G62 LoRaWAN Internal LED Behaviour
• G62 LoRaWAN Firmware Release Notes

Hardware 1

• G62 LoRaWAN Wiring Harness Diagram

Integration 1

• G62 LoRaWAN Integration Document

Brochure 1

• G62 LoRaWAN Brochure

Documents 7

• G100 Harness definition V1
• G100 Datasheet
• G100 Getting Started
• G100 User manual (G100-UM) Rev1_0
• G100 Driver ID Diagram

See all 7 articles

Iridium 5

• Iridium Parameter Editting
• G100 Iridium Setup and Data Document
• Iridium Setup
• Choosing an Iridium Data Package
• G100 Iridium Hybrid Installation Guide

General 6

• Example: Setting up Refrigeration Truck Monitoring
• G100 LED Behaviour
• G100 Default Input Mappings
• G100 Buzzer Setup
• G100 Lone Worker Alarm

See all 6 articles

Setup 0

G200 1

• G200 Spec Sheet

General 9

• Configuration and Usage Guide
• Introduction to the Guppy LoRaWAN
• Guppy Configuration Application
• Guppy LoRaWAN Config Cable
• Guppy LoRaWAN Firmware Release Notes

See all 9 articles

Integration 3

• Guppy LoRaWAN Integration
• Decoding the Guppy LoRaWAN Payload
• Guppy LoRaWAN Python Payload Decoder

Documents 3

• Guppy LoRaWAN Datasheet
• Guppy LoRaWAN Brochure
• LoRaWAN Overview

Guppy LoRaWAN on Telematics Guru 2

• Connecting the Guppy to TG via The Things Network
• Connecting the Guppy to Telematics Guru over Actility

General 9

• Oyster Cellular Uses a Micro-SIM Card
• Oyster Cellular Default IO Mappings
• Oyster Cellular Default Settings
• Oyster Cellular Firmware Release Notes
• Oyster - Roaming and Network Coverage Considerations

See all 9 articles

Documents 2

• Oyster Cellular Datasheet
• Oyster Cellular Getting Started

Batteries 6

• Oyster Cellular uses "off the shelf" 1.5V AA Lithium Batteries
• Oyster Cellular Battery Capacity Estimate
• Oyster Cellular - How Many Uploads Will I Get?
• Oyster Cellular Battery Test Summary
• Setup a Low Battery Alert

See all 6 articles

Conformity 1

• Radio Equipment Directive DoC

Integration 2

• Oyster LoRaWAN Integration
• Decoding the Oyster LoRaWAN Payload

General 8

• Configuration and Usage Guide
• Oyster LoRaWAN Config App
• Adjusting GPS Fix Settings
• LED Behaviour
• Oyster LoRaWAN Firmware Release Notes

See all 8 articles

Documents 3

• Oyster LoRaWAN Datasheet
• Oyster LoRaWAN Brochure
• LoRaWAN Overview

Oyster LoRaWAN on Telematics Guru 2

• Connecting to Telematics Guru over The Things Network
• Connecting to Telematics Guru over Actility

Batteries 2

• Oyster LoRaWAN Battery Life Estimate Calculator
• Oyster LoRaWAN Battery Recommendations

General 16

• Provisioning for Telematics Guru on the Sigfox Backend
• Configuration and Usage Guide
• How to Change Settings?
• Oyster Sigfox Config App
• Get Notified! - Sign up for device technical updates

See all 16 articles

Documents 2

• Oyster Sigfox Datasheet
• Oyster Sigfox Getting Started Guide

Integration 7

• Oyster Sigfox Integration (Complete Protocol)
• Decoding the Oyster Sigfox Payload: Examples
• Decoding The Oyster Sigfox Payload - Javascript example code
• Decode Sigfox Uplink Payload using your Browser
• Changing Oyster Sigfox Parameters: Implementing the Downlink Payloads

See all 7 articles

Oyster Sigfox on Telematics Guru 1

• Oyster Sigfox Default IO Mappings

Batteries 2

• Oyster Sigfox Battery Life Estimate Calculator
• Oyster Sigfox Battery Curves

Battery 5

• Using the Remora PCB in a different housing and battery pack
• Remora Battery Recommendations
• Remora - Battery Low Indicator
• Remora Battery Voltage to Capacity Lookup
• Remora Battery Calculator Spreadsheet

General 14

• Remora - How hard should I tighten the screws?
• Remora - Small movements not showing - "Suppress GPS Wander" flag
• Remora Default Settings
• Tamper Detection
• Remora - using the tamper input for a switch

See all 14 articles

Documents 6

• Remora Datasheet
• Remora Battery Connector
• Remora Technical Drawing
• Remora Battery Testing Summary
• Remora Getting Started Guide

See all 6 articles

GPS 1

• Remora - How accurate is the GPS position?

Tracking 5

• Jostle Mode on the Remora
• Remora - Using the Accelerometer to Start and Stop Trips (Jostle Trips)
• How do I increase the tracking rate when the Remora is moving (In Trip)?
• How do I set the Remora / Oyster Cellular to periodic tracking only
• Remora Recovery Mode

Parameters 3

• Remora - tracking Odometer accurately
• Remora Accelerometer Settings - Wakeup Sensitivity
• Remora Accelerometer Settings - High-G Events

Troubleshooting 3

• Remora Troubleshooting - Battery Problems
• Remora Troubleshooting - Checking the Cellular Signal Strength
• Remora Troubleshooting - No Connection

Conformity 1

• Radio Equipment Directive DoC

General 4

• Sting Default IO Mappings
• Sting Battery: Voltages, and the Low Battery Threshold
• Sting LED Behaviour
• String Firmware Release Notes

Documents 3

• Sting Getting Started Guide
• Sting Datasheet
• Sting Brochure

Sensors 3

• Tamper Detect with Light Sensor (Beta)
• Temperature, Relative Humidity, and Lux Recording (Beta)
• Sensor Specifications

General 7

• Yabby Cellular Overview of Operation
• Yabby Cellular LED Behaviour
• Yabby Cellular Default IO Mappings
• Yabby Cellular Battery Capacity Estimate
• Yabby GPS Firmware Release Notes

See all 7 articles

Documents 4

• Yabby Cellular GPS Datasheet
• Yabby Cellular + GPS Getting Started Guide
• Yabby Cellular GPS Battery Life Estimate Calculator
• Yabby Cellular Wifi Battery Estimate Calculator

System Parameters (Settings) 2

• Yabby Cellular (GPS/Wi-Fi) System Parameters
• Yabby Cellular Default Tracking Settings

How To... 5

• How to set up Man Down Alerts (Yabby Cellular + GPS)
• Set the Yabby Cellular to Periodic Tracking only
• Configure the Yabby Cellular + GPS to alert on after hours movement
• Set up a Low Battery Alert (Yabby Cellular+GPS)
• Set up High-G Event Detection (Yabby Cellular/GPS)

Integration 2

• Yabby LoRaWAN Integration
• Decoding the Yabby LoRaWAN Payload

General 5

• Configuration and Usage Guide
• Yabby LoRaWAN Config App
• Yabby LoRaWAN Firmware Release Notes
• LED Behaviour
• Yabby LoRaWAN™ Config Cable

Documents 1

• Yabby LoRaWAN Brochure

General/Setup 9

• SensorData/SensorNode Overview of Operation
• IoT Devices - Schedules
• SensorData - SDI-12
• SensorData - Wiring up I2C Sensors
• IoT Devices - Analogue Input

See all 9 articles

Integration (All IoT Devices) 5

• SensorData LoRaWAN Payload Examples
• SensorNode Payload Decoding Examples
• SensorData/SensorNode Integration
• Decode SensorData Sigfox Uplink Payload using your Browser
• Decode SensorNode/SensorData LoRaWAN Uplink Payload using your Browser

SensorNode LoRaWAN 7

• SensorNode Configuration App
• Connecting the SensorNode to the Config App
• SensorNode LoRaWAN Datasheet
• SensorNode: Wiring up a DM Temp/RH sensor
• SensorNode Lorawan - Wiring up a DM Temperature sensor

See all 7 articles

SensorData LoRaWAN 7

• SensorData LoRaWAN brochure
• SensorData LoRaWAN - Configuration and Usage Guide
• SensorData LoRaWAN - Configuration App
• SensorData LoRaWAN - LoRaWAN Setup
• SensorData LoRaWAN - Sending data from The Things Network to the Digital Matter Sensor Data Demo application

See all 7 articles

SensorData Sigfox 6

• SensorData Sigfox Brochure
• SensorData Sigfox - Configuration and Usage Guide
• SensorData Sigfox - Configuration Tool
• SensorData - SDI12 Setup
• SensorData Sigfox - Sending data from Sigfox to the Digital Matter Sensor Data Demo Application

See all 6 articles

General 5

• Icom Radio GPS Utilisation Manual
• ICOM Radio Troubleshooting
• Wiring the G100 to an ICOM Mobile Base Station
• Icom Radio Programming
• Setting the ICOM HandHeld Serial Number

DM Sensors 1

• Digital Matter I2C Temperature Sensor Datasheet

5 Digit Keypad 1

• 5 Digit Keypad Setup

LTC Battery Specifications 1

• LTC Battery Data Sheet

Material Safety Data Sheets 3

• Dart Battery MSDS
• Sting Battery MSDS
• G100 Battery MSDS

Battery Power 3

• What Are the Default Settings For Tracking?
• G52S Nuisance Wake-up Protection
• Power Bands vs. Behavior - do they match?

General 3

• G52S Time
• G52S LED Behaviour
• G52S Default IO Mappings

Documents 2

• G52S Datasheet (G52S-DS) Rev1_1
• G52S User Manual (G52S-UM) Rev1_2

Settings (System Parameters) 1

• G60 Heartbeat Parameter

Documents 8

• G60 Datasheet (G60-DS) Rev1_0
• G60 Harness Option 1 - RS232
• G60 ICASA Approval
• G60 Warranty
• G60 Battery Notice

See all 8 articles

Trips 1

• How do I setup a G60 to not increment Odometer and Run Hours when being transported?

General 2

• G60 - Wiring up a garmin FMI cable
• G60 3-Wire Pin Out

General 5

• Flexi 1 - Default heartbeat period
• Flexi 1 - Configuring task schedules
• Flexi 1 - What does the Upload Watchdog do?
• Flexi1 Performance Counters
• Flexi1 - Default Mappings

Hardware 6

• Flexi 1 - Mounting & Enclosure Requirements
• Flexi 1 - What is jumper JP1 for?
• Flexi 1 - What do the LEDs and button do?
• Flexi 1 - External Serial/RS232 Port
• Flexi1 - Power

See all 6 articles

Peripherals 7

• Flexi 1 - How do I set up analog sampling?
• Flexi 1 - Measuring 4-20mA signals with the analog input
• Flexi 1 - Wiring up an SDI-12 sensor
• Flexi 1 - Wiring up a DM Temperature Sensor
• Flexi1 - Wiring up a Rain Gauge

See all 7 articles

Config Tool 2

• Flexi1 USB Debugging
• Get the Flexi1 Modem IMEI

Flexi Cards 1

• Flexi I2C Analogue Card

High Res Product Images 1

• Device High Res Product Images

Product Datasheets 2

• Cellular Product Datasheets
• LoRaWAN Product Datasheets

Digital Matter LOGO 1

• Digital Matter logos

Marketing Material 2

• Device Overview
• Telematics Guru Presentation

User Guides 1

• Telematics Guru - Getting Started